Photos
Under The Hood
Is the shop heated? Air conditioned?
Heated and Air Conditioned
What is the size of the team I’d be working with?
8-10 members
What are the shop hours and what are the shift timeframes?
7:30 AM to 5:00 PM Monday through Friday 8:00 AM to 4:00 PM Saturday Shifts to be determined with individual technician
What tools does the shop provide that are available for all technicians to use?
All GM special tools Wheel Balancer, Tire Machine, A/C Machines, Brake Flush, Spring Compressor, to name a few
What type of break room facility is provided?
Two break rooms, first floor next to the shop and second floor Both fully equipped with refrigerator and microwave
How many bays does your shop have?
8 lifts and an Alignment Rack
How many repair orders do you average per month?
Currently 600+ and growing
What is your parts ordering process?
Parts are ordered through the ASR system or at the technician parts counter.
What is your policy on side work?
After hours on your own or immediate family only
Do you offer any skills training or continuing education opportunities?
Yes, we always encourage online and in-person training for our staff.
Can you describe opportunities for career growth at your business?
Growth opportunities within the service department, within the dealership or at any of the 60 Herb Chambers Dealerships
Can you describe your performance review process?
90-day performance review, constant positive feedback from Service Manager Review areas of growth for each individual's needs
What type of safety training is required?
All safety training is completed with the on-boarding process.
Can you describe how Techs work with and mentor younger techs?
We participate in several programs, including GM ASEP and local high schools. Students are matched with a mentor and taught hands-on.
How does your shop get involved with the local community?
Working with the local high schools to develop the technicians of the future
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Working with the local technical high school and Massachusetts community colleges
Where do you see the shop in five years?
Developing the skills needed for the new EV lineup of Cadillac vehicles while supporting the ICE of the past
Is there anything else you’d like to mention about career development and community?
A technician will have a career path determined based on the technician's life and career goals.
Do you have an application form and how long does it typically take to complete?
Yes, https://www.herbchambers.com/employment/index.htm Takes about 10 minutes to complete
Do you phone screen applicants before doing in-person interviews?
Sometimes, if needed
What do your in-person interviews entail?
Interview with Service Manager and General Manager Overview of the Herb Chambers Cadillac culture
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Varies, but as quickly as possible
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
5-7 days
A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $105,500 - $150,000/year
GM certified technician with excellent diagnostic and repair skills Flat rate technician SIGN ON BONUS FOR GOLD OR MASTER TECHNICIANS STARTING AT $5,000.00
- Health Insurance Offered
- Blue Cross Blue Shield of Massachusetts Several plan options available HMO and PPO Effective after 90 days
- Dental Insurance Offered
- Metropolitan Life Dental Two plans available with four options Effective after 90 days
- Vision Insurance Offered
- VSP Four coverage options Effective after 90 days
- Retirement Plan Offered
- 401K with dealer match Effective after 90 days
- Sick Leave Offered
- Up to 40 hours per year, earned one hour for every 30 hours worked
- Vacation Offered
- Paid vacation 5 days after 1 year 10 days after 2 years 15 days after 7 years
- Paid Holidays Offered
- The dealership is closed for business on the following holidays: Thanksgiving Christmas New Years Day Memorial Day Independence Day Labor Day You will be paid in accordance to state law.
- ST / LT Disability Offered
- Herb Chambers provides short-term disability if you are enrolled in the company's medical plan. You may also buy voluntary short-term and long-term disability coverage for yourself. Effective after 90 days
- Life Insurance Offered
- Herb Chambers provides you with basic life and AD&D insurance. You may also buy additional life and accident coverage for yourself, your spouse, and/or your children. Effective after 90 days
- Uniforms Offered
- Dealership provides uniforms for technicians.
- Other Offered
- Herb Chambers provides you with an Employee Assistance Program. Herb Chambers pays the full cost. Legal coverage: you may elect legal coverage through MetLife. Identity Theft Protection - you may buy identity theft protection for yourself and your family members.
