Herb Chambers Cadillac of Lynnfield

About Us

The mission of the Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We provide all our employees with the opportunity to receive above-average compensation and opportunity for advancement within our organization, limited only by their ability and performance. If it sounds like we might be a good match, we encourage you to check out our open positions and apply!

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Under The Hood

Is the shop heated? Air conditioned?

Heated and Air Conditioned

What is the size of the team I’d be working with?

8-10 members

What are the shop hours and what are the shift timeframes?

7:30 AM to 5:00 PM Monday through Friday 8:00 AM to 4:00 PM Saturday Shifts to be determined with individual technician

What tools does the shop provide that are available for all technicians to use?

All GM special tools Wheel Balancer, Tire Machine, A/C Machines, Brake Flush, Spring Compressor, to name a few

What type of break room facility is provided?

Two break rooms, first floor next to the shop and second floor Both fully equipped with refrigerator and microwave

How many bays does your shop have?

8 lifts and an Alignment Rack

How many repair orders do you average per month?

Currently 600+ and growing

What is your parts ordering process?

Parts are ordered through the ASR system or at the technician parts counter.

What is your policy on side work?

After hours on your own or immediate family only

Do you offer any skills training or continuing education opportunities?

Yes, we always encourage online and in-person training for our staff.

Can you describe opportunities for career growth at your business?

Growth opportunities within the service department, within the dealership or at any of the 60 Herb Chambers Dealerships

Can you describe your performance review process?

90-day performance review, constant positive feedback from Service Manager Review areas of growth for each individual's needs

What type of safety training is required?

All safety training is completed with the on-boarding process.

Can you describe how Techs work with and mentor younger techs?

We participate in several programs, including GM ASEP and local high schools. Students are matched with a mentor and taught hands-on.

How does your shop get involved with the local community?

Working with the local high schools to develop the technicians of the future

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Working with the local technical high school and Massachusetts community colleges

Where do you see the shop in five years?

Developing the skills needed for the new EV lineup of Cadillac vehicles while supporting the ICE of the past

Is there anything else you’d like to mention about career development and community?

A technician will have a career path determined based on the technician's life and career goals.

Do you have an application form and how long does it typically take to complete?

Yes, https://www.herbchambers.com/employment/index.htm Takes about 10 minutes to complete

Do you phone screen applicants before doing in-person interviews?

Sometimes, if needed

What do your in-person interviews entail?

Interview with Service Manager and General Manager Overview of the Herb Chambers Cadillac culture

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Varies, but as quickly as possible

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

5-7 days

A Level Technician Pay Range: $105,500 - $150,000/year

GM certified technician with excellent diagnostic and repair skills Flat rate technician SIGN ON BONUS FOR GOLD OR MASTER TECHNICIANS STARTING AT $5,000.00

Health Insurance Offered: Blue Cross Blue Shield of Massachusetts Several plan options available HMO and PPO Effective after 90 days
Dental Insurance Offered: Metropolitan Life Dental Two plans available with four options Effective after 90 days
Vision Insurance Offered: VSP Four coverage options Effective after 90 days
Retirement Plan Offered: 401K with dealer match Effective after 90 days
Sick Leave Offered: Up to 40 hours per year, earned one hour for every 30 hours worked
Vacation Offered: Paid vacation 5 days after 1 year 10 days after 2 years 15 days after 7 years
Paid Holidays Offered: The dealership is closed for business on the following holidays: Thanksgiving Christmas New Years Day Memorial Day Independence Day Labor Day You will be paid in accordance to state law.
ST / LT Disability Offered: Herb Chambers provides short-term disability if you are enrolled in the company's medical plan. You may also buy voluntary short-term and long-term disability coverage for yourself. Effective after 90 days
Life Insurance Offered: Herb Chambers provides you with basic life and AD&D insurance. You may also buy additional life and accident coverage for yourself, your spouse, and/or your children. Effective after 90 days
Uniforms Offered: Dealership provides uniforms for technicians.
Other Offered: Herb Chambers provides you with an Employee Assistance Program. Herb Chambers pays the full cost. Legal coverage: you may elect legal coverage through MetLife. Identity Theft Protection - you may buy identity theft protection for yourself and your family members.

Shop Talk

What are a couple of things you'd like to highlight that happened last month?

A new addition to our Cadillac family arrived last month: the Lyriq! Our techs are trained and certified to work on the new EV.

We had a fantastic group of employees and their loved ones at our Christmas party! What a fun time! Mr. and Mrs. Claus made a debut, handing out presents to each of the children. Decorative face painting designs were drawn by one of Santa's helpers. The children and Mrs. Claus played some exciting games. Catering was provided with a tasty food selection. Huge thanks to our family at Herb Chambers Cadillac of Lynnfield!

Top Shop Challenge: What are you most proud of from your technician team in 2022?

Our technician team has faced many challenges in 2022. Each technician has shown immense growth through every overcome obstacle. We are incredibly proud of our technician team for all of their hard work this year.

Top Shop Challenge: Explain how you pay your techs (i.e., flat rate, straight hourly, etc.). Are there any parts of your pay plan that separate you from other shops?

Our technicians are paid either flat rate or hourly. Each technician's case is individually reviewed to ensure the most effective earnings. To start on flat rate, we hire experienced techs with flat rate history. Transitioning from hourly to flat rate can be done on a hybrid system, where the tech works hourly with a tiered incentive based on hours produced.

Making sure our technicians are trained and have the most up to date knowledge is a priority at Herb Chambers. We sent Fredy and Mario to attend the Cadillac Electric Tour, where they were able to stay overnight, given a swag bag, and learned all about Cadillac's newest all electric vehicle, the Lyriq.

Being a leader in the industry means we got to have the Cadillac Lyriq, the newest all electric vehicle, at the dealership.

Herb Chambers Cadillac of Lynnfield - Technician Jobs in Lynnfield, MA