Gwinnett Chrysler Dodge Jeep Ram - Technician Jobs in Stone Mountain, GA

Top Shop for Technician Jobs in Stone Mountain, GA

Photos

  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo
  • Gwinnett Chrysler Dodge Jeep Ram shop photo

Under The Hood

Is the shop heated? Air conditioned?

Our Service Department is both Heated and Air Conditioned.

What is the size of the team I’d be working with?

Our Service Team consists of 8 Service Advisors, 22 techs, Service Manager,Service Director, Warranty Administrator, and a Dispatcher

What are the shop hours and what are the shift timeframes?

Our Shop Hours are 7-6 Monday - Friday and 8-5 on Saturday. We stagger shift our techs so folks have some flexibility with their schedules.

What tools does the shop provide that are available for all technicians to use?

All Stellantis Required Special Tools are provided

What type of break room facility is provided?

Our Techs have a breakroom in the shop as well as a breakroom in the main building

How many bays does your shop have?

We have 38 Bays!

How many repair orders do you average per month?

We average around 1200 ROs a month

What is your parts ordering process?

Direct order through Stellantis via Parts Department. Parts will be received as soon as possible for technicians to complete repairs

What is your policy on side work?

We encourage our employees to enjoy their down time as our shops are all very busy and we know time with friends and family make for a well rounded employee

Do you offer any skills training or continuing education opportunities?

We support all ASE and factory training and pay for all online training for our Technicians.

Can you describe opportunities for career growth at your business?

Any of our Service Personnel can advance through our dealership by becoming Service Advisors, Service Managers, Parts Counter Team Members or Parts Managers. We believe in advancement within our organization.

Can you describe your performance review process?

We have a 90 Day Tech Review Process. Our objective is to identify your current performance plus your desired goals and how we can help you get there! We want to help make you as successful as you want to be while working here.

What type of safety training is required?

We require our Techs to complete ALI Certified Online Lift Safety Training. We also utilitize KPA to ensure all of our shops are safe with quarterly on site reviews

Can you describe how Techs work with and mentor younger techs?

We have a Technician Mentorship Program which allows entry level techs to work along side Master Techs. This varies by dealership and Tech position when available

How does your shop get involved with the local community?

We are very involved in our community in each of our markets in different ways. Specifically in Georgia, we sponsor local schools, the Rescue Mission of Middle Georgia, Macon Volunteer Clinic, Emory Winship Cancer Center, Mercer University, Fellowship of Christian Athletes and Presbyterian Homes of Georgia along with others.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We work with Local Schools to recruit and try to encourage growth in the Automotive Profession

Where do you see the shop in five years?

The Five Star Automotive Group is run and operated by a young and energetic owner base. We are continually growing and expanding providing opportunity to all of our employees. In addition we are constantly upgrading our facilities to meet the newest factory requirements while keeping our shops up to date with the latest equipment. Since 2021, we have purchased 10 new locations and continue to grow!

Do you have an application form and how long does it typically take to complete?

We Do. Our application takes about 15 - 20 minutes to complete. It's a standard application form

Do you phone screen applicants before doing in-person interviews?

Yes! We enjoy talking to our candidates on the phone whenever possible to answer questions and get to know you before our in person interview

What do your in-person interviews entail?

Our in-person interviews include a tour of our dealership and shop, a full explanation of the job and benefits plus we like to involve other team members to give you an opportunity to meet other folks you will be working with. Sometimes this might include the GM or the Parts Manager or even a Service Advisor

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes we do perform background checks, a drug screen and you will need a valid driver's license. All candidates must have a valid drivers license to qualify for insurance coverage.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

During the interview we discuss and review all previous and current experience in detail along with all training and certification you have completed. It's always helpful to bring records of any completed certification documents you have on hand to your interview for discussion.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Depending on the position, it can be 24-48 hours!

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Provided we can quickly make contact with each other and meet in a timely manner, it takes about 7 days. Like you, we are excited to make contact and get together as quickly as possible.

Is there anything else you’d like to mention about your hiring process?

We try to make our hiring process easy on our applicants. If there is anything we can do better, we hope you will share it with us. We always want our applicants to feel excited about joining our team!

Chrysler Level 2 or Level 3 Technicians Pay Range: $35.00 - $55.00/hour

*** Ask about our Sign On Bonus up to $10,000 for Qualified Chrysler Techs! *** Chrysler/Stellantis Certification a PLUS! Hourly /Annual rate varies based on certification and experience and hours turned. Plus you will be included in our ANNUAL LONGEVITY BONUS FLAT RATE PAY PROGRAM: A longevity bonus of .50 cents per hour flagged will be paid on April 15th of the following Calendar Year to active Five Star Technicians for every hour flagged from January 1st to December 31st of the current calendar year.

Health Insurance Offered
Our Health insurance administrator is Evolution Healthcare. It is an open network self funded plan offering excellent medical and pharmacy coverage including Teledoc services, Diabetes support and more. New Employees are eligible for all benefits on the first of the month after 60 Days.
Dental Insurance Offered
Dental is available thru Ameritas with different plan coverage options available New Employees are eligible for all benefits on the first of the month after 60 Days.
Vision Insurance Offered
Vision is also available thru Ameritas and New Employees are eligible for all benefits on the first of the month after 60 Days.
Retirement Plan Offered
Nationwide Investments manages our company 401(k) plan. All employees are Auto Enrolled at 4% on the first of the month after your hire date. We offer an annual match.
Sick Leave Offered
Full-time employees are eligible for PTO to use for vacation, illness and other personal time, and begin accruing PTO immediately. The length of your PTO accrual rate depends on your years of service with us. Employees accrue PTO on their anniversary date, according to the following schedule: During Year 1: 5 Days/ 1.67 hours per pay period. After 1 Year: 10 days / 3.34 hours per pay period. After 10 Years: 15days / 5.0 hours per pay period
Vacation Offered
Full-time employees are eligible for PTO to use for vacation, illness and other personal time, and begin accruing PTO immediately. The length of your PTO accrual rate depends on your years of service with us. Employees accrue PTO on their anniversary date, according to the following schedule: During Year 1: 5 Days/ 1.67 hours per pay period. After 1 Year: 10 days / 3.34 hours per pay period. After 10 Years: 15days / 5.0 hours per pay period
Paid Holidays Offered
New Years Day, July 4, Labor Day, Thanksgiving Day and Christmas Day are our official paid holidays
ST / LT Disability Offered
We offer Short Term Disability through The Hartford. New Employees are eligible for all benefits on the first of the month after 60 Days.
Life Insurance Offered
We offer Life Insurance and Accidental Death through The Hartford. New Employees are eligible for all benefits on the first of the month after 60 Days.
Uniforms Offered
We pay for 50% of your uniforms
Other Offered
We offer a generous Employee Discount in our Sales, Parts and Service departments. We also have a very lucrative Employee Referral plan available to all of our employees should you know someone who might like to join our team! We also partner with ADP for HR/Payroll and they offer tons of discounts on goods and services as well!

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