About Us

- Top pay for top techs - Clean 4000 sq ft shop with 8 vehicle lifts - Average 60 vehicles per week - Open Monday-Friday NO WEEKENDS - Rural area community 25 minutes west of Grand Rapids. - Family run business. - Vision statement: To repair and maintain vehicles in such a way that glorifies the Lord and gains the trust of all those we consider family. - Mission statement: To be the first call our clients make in all things automotive. Providing our expertise by consistently completing quality repairs and maintenance in the time and manner they were promised.

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Under The Hood

Is the shop heated? Air conditioned?

Comfortable radiant heat.

What is the size of the team I’d be working with?

Be one of 4 techs 2 service advisors 1 office assistant 2 owners on site

What are the shop hours and what are the shift timeframes?

Monday -Friday 7am to 4pm

What tools does the shop provide that are available for all technicians to use?

Lift in every bay Alignment rack Tire balance and mount machines On car brake lathe OEM level and aftermarket scanners Shop wide internet Paperless work order system Digital Inspections Tablet computers

What type of break room facility is provided?

Air conditioned with sink, refrigerator, coffee maker, microwave, table that seats 11, BBQ grille.

How many bays does your shop have?

7 general service bays 1 dedicated tire service bay

How many repair orders do you average per month?

260 repair orders monthly 65 vehicles per week 3.5 cars per day per tech 2.5 hours per repair order

What is your parts ordering process?

On line parts ordering from 6 local suppliers Plus all major car lines represented within 25 mile radius 15 or more parts deliveries daily from main supplier TECHS DO NOT ORDER CUSTOMER PARTS

What is your policy on side work?

No side work allowed at the shop.

Are there any other unique features of the work environment worth noting?

Weekly team lunch Monthly lunch and learn training Sales Goal team events Techs are NOT expected to interact with customers Painted floors Well maintained newer building

Do you offer any skills training or continuing education opportunities?

Minimum 40 hours of continuing automotive education provided

Can you describe opportunities for career growth at your business?

Techs are encouraged and paid to improve skills

Can you describe your performance review process?

Quick reviews quarterly Annual Performance reviews

What type of safety training is required?

Annual safety training provided in CPR and fire safety.

Can you describe how Techs work with and mentor younger techs?

Senior techs are encouraged and reimbursed to train younger techs.

How does your shop get involved with the local community?

Girls in the Garage annually Boy and Girl Scout Auto Repair merit badge Church baseball team sponsorship TRIP Tuition Reduction Incentive Plan to local schools

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Future board member on local high school auto technology department

Where do you see the shop in five years?

Expand into additional 4 bays currently occupied by another business. Add additional 2 lifts and 3 techs for a total of 12 bays and 10 lifts. Add 1 additional service advisor

Is there anything else you’d like to mention about career development and community?

NAPA Gold Certified Member of Business Development Group Currently working with a business coach to improve business skills.

Do you have an application form and how long does it typically take to complete?

Application is available upon request. Application may be picked up at our location or emailed.

Do you phone screen applicants before doing in-person interviews?

Yes

What do your in-person interviews entail?

Meet and greet. Shop tour. Dinner interview (with spouse if available).

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

One day working interview (preferred but not required).

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

1 week.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

3-4 weeks.

Is there anything else you’d like to mention about your hiring process?

A Level Technician Pay Range: $50,000 - $80,000/year ($24.04 - $38.46/hr)

Wages are paid hourly with a monthly performance bonus. Monthly bonus is calculated based on technicians productivity and efficiency. When the goal is reached, the technician receives a percentage of the labor sales. Certifications are required to receive monthly bonus.

B Level Technician Pay Range: $35,000 - $50,000/year ($16.83 - $24.04/hr)

Health Insurance Offered: Up to $600.00 towards health insurance.
Dental Insurance Not Offered
Vision Insurance Not Offered
Retirement Plan Offered: Matching Simple IRA
Sick Leave Not Offered
Vacation Offered: 1 week after 1 year 2 weeks after 3 years 3 weeks after 5 year
Paid Holidays Offered: 6 paid holidays PLUS day after Thanksgiving
ST / LT Disability Not Offered
Life Insurance Not Offered
Uniforms Offered: Provided after 14 days
Other Not Offered: Shop use for employee and immediate family vehicles Parts and tires at company cost ASE test reimbursement Paid Training Training Bonus Weekly staff lunch Comfortable radiant in floor heat

Shop Talk

As a WrenchWay Top Shop, we are committed to promoting and improving technician careers!

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