Euro Motorcars Devon - Technician Jobs in Devon, PA

About Us

Euro Motorcars Devon is Philadelphia’s premier Mercedes-Benz dealer and is located in Devon, PA just 10 minutes from the King of Prussia Mall and the Blue Route. Our dealership service department is busier than ever and are looking to fill pivotal roles. We are looking for qualified and competent technicians who are up for the challenge and excitement of working on some of the world's most technologically advanced, prestigious, luxurious and high performance machines on earth. We offer a progressive pay-scale based on production + paid training, paid vacation, paid personal days, excellent health insurance plan and a state-of-the-art clean shops. When we hire someone, our mission is to make them successful and put them in place to earn a great living with long-term job security. We believe in investing in our employees, so that they can grow alongside our company. Our team looks at this as a home, and believe in stability and consistency. At Euro Motorcars Devon, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. We have the location, the base of customers, the shop capacity, and the management support, the only thing missing is YOU!

Photos

  • Front entrance to our sales department and service drive lanes!
  • Gorgeous, one of a kind dealership!
  • Customer Service Lane Entrance
  • Service Lanes
  • Service Lanes
  • Service Advisors
  • Service Waiting Area
  • Service Shop Exterior
  • Technician work stations - dedicated bays, lifts, tools, computers...etc per technician!
  • 1 wing of the service shop
  • Service shop exterior with attached parts department
  • Dedicated work stations for each technician
  • The best tire machines in industry - picked out by our technicians!

Under The Hood

Is the shop heated? Air conditioned?

Yes! The shop is both heated and air-conditioned to provide a comfortable working environment.

What is the size of the team I’d be working with?

25 Technicians 1 Shop Manager 1 Shop Foreman 1 Shop Dispatcher 1 Service Manager 7 Service Advisors 1 Parts Manager 10 Parts Reps

What are the shop hours and what are the shift timeframes?

Service Hours: Monday - Thursday: 7am - 7pm Friday: 7am - 6pm Saturday: 8:30am - 4pm Monday - Friday: Weekly Work Days Saturday: Rotating Shifts

What tools does the shop provide that are available for all technicians to use?

Designated work bay and lift, computers, specialty tools, major equipment, diagnostic machines...etc.

What type of break room facility is provided?

Designated break room and locker room. Break room includes: fridge, microwave, tables, chairs, coffee maker, TV, vending machines...etc.

How many bays does your shop have?

30 Bays

How many repair orders do you average per month?

1,300

What is your parts ordering process?

Technicians will use our X-Time estimating program to write up their inspections. That will get sent over to our parts department who will then get approval from one of our service advisors. Parts will then either get ordered, or pre-pulled, and put on the technicians side of the counter.

What is your policy on side work?

No side work is permitted without approval from Service Manager & General Manager.

Are there any other unique features of the work environment worth noting?

At Euro Motorcars Devon, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.

Do you offer any skills training or continuing education opportunities?

Euro Motorcars Devon will provide you with everything that you need to be successful if you are willing to learn. Our Express Department is used for hands on training and working with Mercedes-Benz. Euro Motorcars Devon's Express Training program has produced a large amount of our long term, most talented technicians, which helps us continue to be one of the most efficient, highest volume luxury dealerships in the area. We encourage students from UTI, Automotive Training Center, as well as independent shops to apply, as we are looking for both full and part time positions. Whether you are new to the brand, still in school or still fine-tuning your skills, you will have an opportunity work hand and hand in a team environment with our Express Supervisor, learning everything from our computer system, to the ins and outs of the Mercedes Benz brand.

Can you describe opportunities for career growth at your business?

When we hire someone, our mission is to make them successful and put them in place to earn a great living with long-term job security. We believe in investing in our employees, so that they can grow alongside our company. Our team looks at this as a home, and believe in stability and consistency.

Can you describe your performance review process?

We typically provide annual reviews. If it's more of a junior technician reviews might be a little more consistent. Discussion during our reviews include pay increases, performance, productivity and what we can do to support their goals.

What type of safety training is required?

We have an outside company that comes in quarterly for safety inspections and training. There are also online training for additional training and certifications. In addition, CPR & First Aid have been offered in the past.

Can you describe how Techs work with and mentor younger techs?

Entry level technicians will start in our express bays. As they work into different positions they will be teamed up with a more experience technicians and work side-by-side. Our experienced tech will be available to help with repairs and answer any additional questions. Many of our technicians worked through the ranks so they understand the importance of mentorship and leadership.

How does your shop get involved with the local community?

Euro Motorcars Devon has donated multiple Mercedes-Benz vehicles to the Automotive Training Center (ATC) in Exton, PA. ATC is an automotive training school whose goal is to develop the skills of their students for a long, prosperous automotive technician career. We want the up and coming adults of our local community to realize there is a great need for their services and they can have an incredibly lucrative, rewarding and long-lasting career as a Mercedes-Benz technician. We hope to infuse excitement and show the possibilities for the future for these young men and women. Our company hopes other dealerships step up and join the movement to grow the industry and create more local jobs. We urge others to donate and do their part in helping our community.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Euro Motorcars Devon is partnered with the Automotive Training Center (ATC) in Exton, PA. ATC is an automotive training school whose goal is to develop the skills of their students for a long, prosperous automotive technician career. There is a massive shortage of automotive technicians nationally, but the shortage is being felt extra hard in the Philadelphia area. Demand is at an all-time high for automotive technicians while technician supply is at an all-time low - a trend being felt by both business and consumer. We donated 2 Mercedes-Benz vehicles to ATC for training purposes. Euro Motorcars Devon are pioneering a movement to buck this trend and provide more training vehicles and resources for a more attractive, hands-on curriculum to recruit individuals who are looking for a position in the automotive industry. Euro Motorcars Devon, along with ATC, is looking to provide opportunities for these young professionals looking to start a career in the automotive industry. Euro Motorcars Devon is the first Mercedes-Benz dealership nationally to partner with Mercedes-Benz USA to donate vehicles to one of these training schools. While these training centers have access to limited vehicles for training, getting more high-line brands on board, such as Mercedes-Benz, will provide these students with an uncapped potential. Euro Motorcars Devon, Mercedes-Benz USA, and the Automotive Training Center hopes to educate regarding the demand for automotive technicians and, that the opportunity is great for a life-long career that will only continue to grow. With this donation, we hope to infuse excitement and show the possibilities for the future for these young men and women. Our company hopes other dealerships step up and join the movement to grow the industry and create more local jobs. We urge others to donate and do their part in helping our community.

Where do you see the shop in five years?

The industry is ever-changing and we’re evolving right along with it – adopting new processes, technologies, products and services, and partners – with the goal of creating the ultimate dealership experience, both for our customers and our employees.

Is there anything else you’d like to mention about career development and community?

There is an opportunity for uncapped potential for the dedicated individuals who are willing to work hard and show they can be a professional every step of the way, each and every day.

Do you have an application form and how long does it typically take to complete?

Yes, we provide an online application form as well as an in-store application form is that is more convenient for you. Online applications will take about 5 minutes or less. In-store application could take longer.

Do you phone screen applicants before doing in-person interviews?

Once your application has been submitted, you should expect a short phone call to learn more about you, your experience and your interest in the position. In-person interviews would follow.

What do your in-person interviews entail?

In-person interviews will include our General Manager and Service Manager and may include other personnel. We will dive deeper into the candidates resume, what positions they're interested in, career goals, work schedule and conclude with a shop tour.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

All applicants will need to pass a background check and drug screening prior to hiring.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do not perform an official skill assessment. However, your relative experience and education will be one of the key factors for your candidacy.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

You can expect to hear from us within 24-48 hours after your interview.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

The full hiring process will typically take between 1-2 weeks depending on how quickly the background check and drug screen is completed.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $75,000 - $100,000/year ($36.06 - $48.08/hr)

A Level Full-Time Technicians range from $75,000 - $100,000+ per year. We offer a progressive pay-scale based on production + paid training, paid vacation, paid personal days, excellent health insurance plan and a state-of-the-art clean shops.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $55,000 - $80,000/year ($26.44 - $38.46/hr)

B Level Full-Time Technicians range from $55,000 - $80,000 per year. We offer a progressive pay-scale based on production + paid training, paid vacation, paid personal days, excellent health insurance plan and a state-of-the-art clean shops.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $40,000 - $60,000/year ($19.23 - $28.85/hr)

C Level Full-Time Technicians range from $40,000 - $60,000 per year. We offer a progressive pay-scale based on production + paid training, paid vacation, paid personal days, excellent health insurance plan and a state-of-the-art clean shops.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $14 - $21/hour

Student Technicians / Apprentice Technicians range from $14.00 - $21.00 per hour. We offer a progressive pay-scale based on production + paid training, paid vacation, paid personal days, excellent health insurance plan and a state-of-the-art clean shops.

Health Insurance Offered
Medical benefits are available to all Full-Time technicians through Empire BlueCross (current provider as of January 2022).
Dental Insurance Offered
Dental benefits are available to all Full-Time technicians through United Concordia (current provider as of January 2022).
Vision Insurance Offered
Vision benefits are available to all Full-Time technicians through National Vision Administrators (current provider as of January 2022).
Retirement Plan Offered
401K Retirement Plan available to all Full-Time technicians after 6 months of employment with open enrollment in June & December. Company match is 2%.
Sick Leave Offered
40 Hours Sick Leave per year available for all Full-Time technicians after 1 year work anniversary.
Vacation Offered
40 Hours Vacation per year available for all Full-Time technicians after 1 year work anniversary. 80 Hours Vacation per year after 2 year work anniversary.
Paid Holidays Offered
Paid Holidays for all Full-Time technicians.
ST / LT Disability Offered
Full-Time technicians are eligible for Short-Term Disability.
Life Insurance Offered
Full-Time technicians are eligible for Company Life Insurance.
Uniforms Offered
Uniforms are required & provided by the dealer.
Other Offered
A GREAT OPPORTUNITY! Our dealership service department is busier than ever. Don't miss this rare opportunity! We are looking for qualified and competent technicians who are up for the challenge and excitement of working on some of the world's most technologically advanced, prestigious, luxurious and high performance machines on earth.

Shop Talk

What are a couple of things you'd like to highlight that happened in October?

We want to highlight our steady growth of work and shop hours. Clients continue to come in for service maintenance and repairs, even during these uncertain economic times. Our shop and our technicians are busier than ever with more opportunity for success than ever before.

Want to become a Mercedes-Benz technician? See why our technicians love working for Euro Motorcars Devon and why this job opening is such a unique opportunity!

Technician Derek walks us through his typical day

Meet technician Derek and hear why he loves working with us

Kenny, who runs our Express Department, explains training new techs receive

Hear about training from our Shop Foreman, Ed