Custom Truck One Source - Union Grove | Top Shops for Technician Jobs in Union Grove, WI

About Us

CTOS https://www.customtruck.com/ assembles, sells, rents, and services trucks, cranes, and other heavy equipment across North America. Our clients include many of the largest utilities, telecom, construction, forestry, oil, and rail companies in the nation. CTOS has 35 shops in 20 states and more than 2500 employees. Custom Truck One Source, Union Grove is located just 6 miles west of I-94 on Highway 11. This location is a dedicated single-source provider with a state-of-the-art 50,000 sq. ft. facility that offers sales, rentals, aftermarket parts, in-house and field service, equipment inspections, in-house engineering, equipment customization, financing solutions, and asset disposal.

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Under The Hood

Is the shop heated? Air conditioned?

All CTOS shops are heated and have fans for warn weather.

What is the size of the team I’d be working with?

The Union Grove shop has more than 120 employees. Including Shop and Field Service Techs, Production, Assembly, Fabrication, Paint and more.

What are the shop hours and what are the shift timeframes?

Shop Hours 8am - 5pm Service Techs start at 6am or 7am Production Equipment Assembly starts at 5am - 330pm

What tools does the shop provide that are available for all technicians to use?

CTOS provided specialty tools.

What type of break room facility is provided?

Air conditioned with refrigerators, microwaves, vending machines.

How many bays does your shop have?

16 bays in Shop one. 4 Assembly Lines in Production Upfit building

How many repair orders do you average per month?

100's of upfits, repairs.

What is your parts ordering process?

Ordering goes through our parts department

What is your policy on side work?

What you do in your free time is your business. (No on-site side work)

Do you offer any skills training or continuing education opportunities?

CTOS has a technician training program to start a mechanically inclined person from entry level tech 1 to Tech Level 5 Mister Technician.

Can you describe opportunities for career growth at your business?

CTOS employees can advance within their team and to other teams. For example, you can start as an Assembly Technician and progress to Specialty Upfit Technician, QC Technician, Service Technician and to Field Service Technician. Many CTOS Supervisors and managers started in hourly paid roles. There is also the opportunity to transfer to other r CTOS locations across the USA. CTOS has 35 locations and 2400 plus employees.

Can you describe your performance review process?

The annual review process takes place in February and March and pay increases are in April.

What type of safety training is required?

CTOS has a Corporate Safety department and local or regional safety managers. Safety training for new hire and on-going safety training is required for CTOS employee’s.

Can you describe how Techs work with and mentor younger techs?

CTOS encourages being a good co-worker and helping each other out. CTOS has team leads that offer more formal mentoring.

How does your shop get involved with the local community?

CTOS Union Grove has participated in the Racine County Fair.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Currently we have a local high school student working as an paid intern.

Where do you see the shop in five years?

Continuing growth in Union Grove to 200 plus employees. (Today we are approaching 150 employees) Companywide today we have 800 plus techs and 2400 employees. In 5 years, 1500 technicians and 400 employees.

Is there anything else you’d like to mention about career development and community?

CTOS trucks keep the electric, water and infrastructure going. “We power the people who strengthen our nation’s infrastructure.”

Do you have an application form and how long does it typically take to complete?

Yes its best to apply online at https://www.customtruck.com/careers/ Or you can contact me carl.barnard@customtruck.com Online application shouldn't take more then 5-10 minutes.

Do you phone screen applicants before doing in-person interviews?

In most situations, there is a light phone screen.

What do your in-person interviews entail?

Meeting with the hiring team, and review past experience. We also provide a shop tour

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Background checks (criminal, driver's license) drug test, physical.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

Not at this time.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

1-3 business days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Interviews are normally scheduled within 1-3 days. Start from job offer is in 10-15 days depending on background check, drug testing and when the candidate gives notice. (sometimes faster,)

Field Service Technicians Pay Range: $28.00 - $44.00/hour