Coggin Toyota at the Avenues - Technician Jobs in Jacksonville, FL

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Under The Hood

Is the shop heated? Air conditioned?

Air conditioned shop

What is the size of the team I’d be working with?

team structure of 7

What are the shop hours and what are the shift timeframes?

Business hours are 7:00am to 19:00pm shifts opener 7:00 to 17:00 day 8:00 to 18:00 closer 9:00 to 19:00

What tools does the shop provide that are available for all technicians to use?

special service tool per oem heavy duty equipment

What type of break room facility is provided?

Technician breakroom conference breakroom

How many bays does your shop have?

45 total bays 30 main line bays 7 express bays

How many repair orders do you average per month?

5000

What is your parts ordering process?

submit pick tickets through operating software parts will bring you the parts requested

What is your policy on side work?

no side work

Do you offer any skills training or continuing education opportunities?

TACT -toyota apprentice career training Asbury career training South East Toyota training

Can you describe opportunities for career growth at your business?

Continuing Education Improve job performance Increased duties and responsibilities Keeping up with technology, systems, processes

Can you describe your performance review process?

a formal assessment is provide 60D/90D/1Y in which a manager evaluates an employee's work performance, identifies strengths and weaknesses, offers feedback, and sets goals for future performance.

What type of safety training is required?

yearly lift safety training

Can you describe how Techs work with and mentor younger techs?

asbury has a training program provided that takes young up and coming talent and speeds 2 hours a night by weekly to develop and train with the goal in mind to stream line express to main line technician. coggin toyota will pair you with a main line experienced technician once in TACT program to further career enducation

How does your shop get involved with the local community?

asbury does pay out for community service

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Partner with J-Tech and FSCJ

Where do you see the shop in five years?

being the number one perferred dealer in the jacksonville market

Do you have an application form and how long does it typically take to complete?

We do have an online application and it usually takes less than 20 minutes to complete.

Do you phone screen applicants before doing in-person interviews?

Applicants are phone screened by a Manager in store and then an in person or phone interview is scheduled with the service manager.

What do your in-person interviews entail?

One on one questions and answer with the service manager and shop foreman if available

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Assessments may be conducted prior to offer. Background, MVR and Drug Screens are conducted after offer and with hire being contingent to outcome.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

There are some assessments that are performed online, just a better way to understand you as a person potentially joining our team

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Typically within 24 hours but no longer than 48 hours depending on the applicant screening count

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Approximately 1 week, though typically sooner depending on availability

Is there anything else you’d like to mention about your hiring process?

Depending on the number of applicants it usually takes less than a week

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $75,000 - $125,000/year

Techs are paid flat rate hours base on the hours they turn individually and are not limited to

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $55,000 - $85,000/year

Techs are paid flat rate hours base on the hours they turn individually and are not limited to

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $40,000 - $65,000/year

Techs are paid flat rate hours base on the hours they turn individually and are not limited to

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $20,000 - $35,000/year ($9.62 - $16.83/hr)

this is an hourly paid postion with spiff bonus based on production weekly

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $55,000 - $110,000/year

sale commission weekly and a monthly commission bonus based on metrics

Health Insurance Offered
UnitedHealthcare is our current medical healthcare administrator. Medical Plan - United HealthCare (UHC) • Eligibility: The Sunday following 84 days of employment • 2 Plans to choose from • Weekly Premiums based on how many individuals covered on the plan and Income
Dental Insurance Offered
Through Cigna Healthcare employees have a choice of two PPO Dental options • Eligibility: The Sunday following 84 days of employment.
Vision Insurance Offered
UnitedHealthcare is our current vision administrator. • Eligibility: The Sunday following 84 days of employment.
Retirement Plan Offered
401 K Company match offered through Fidelity. All full-time and part-time team members are eligible to participate in the retirement savings plan. • Eligibility: The Sunday following 84 days of employment. • Company match after one year of 50% on the first 6% of deferral. • Three year vesting scheduling on company match
Sick Leave Not Offered
Vacation Offered
PTO offered. (Up to 22 days depending on length of employment service) PTO (Paid Time Off) • Available to use after 6 months of employment. • PTO hours will be awarded based on tenure and date of hire as of January 1. • For new hires hired in: o January-88 hours (11 days) o February-80 hours (10 days) o March-72 hours (9 days) o April-64 hours (8 days) o May-56 hours (7 days) • 6 months to 2 years tenure on January 1-88 hours per calendar year. • 3 to 6 years tenure on January 1-136 hours per calendar year • 7+ years tenure on January 1-176 hours per calendar year.
Paid Holidays Offered
Technicians and Fixed Operations Employees receive 6 paid holidays. These holidays include: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day.
ST / LT Disability Offered
Short term disability and long term disability insurance offered.
Life Insurance Offered
Company-paid life insurance • $30,000 Company paid life insurance provided to all full time team members. • Additional life insurance may be purchased on team member, spouse and/or children
Uniforms Offered
Technician uniforms provided by employer
Other Offered
• Tool allowances available for select positions. Holiday Match Program- Team members who elect to defer one percent (1%) of their earnings up to a maximum of $100,000 gross wages (maximum $1,000 deferral) will receive that back on or after Thanksgiving plus another one percent (1%) match from the company (maximum $1,000 match from the company). Paid Pregnancy Disability Leave - Unum • Eligible after completing one year of continuous employment. • Paid leave up to eight weeks with 100% salary replacement Paid Paternity Leave • Eligible after completing one year of continuous employment • Paid leave for one week following the birth of a child.