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Under The Hood
Is the shop heated? Air conditioned?
Heat and A/C
What is the size of the team I’d be working with?
6 Techs including express team. Aggressively looking to grow to an eight (8) tech team.
What are the shop hours and what are the shift timeframes?
8:00 to 5:00 Monday to Friday 8:00 to 4:00 Saturday
What tools does the shop provide that are available for all technicians to use?
All VW specialty tools.
What type of break room facility is provided?
Separate breakroom for techs, includes fridge, freezer, coffee machine, microwave, and vending machines
How many bays does your shop have?
9
How many repair orders do you average per month?
350
What is your parts ordering process?
Part of digital MPI
What is your policy on side work?
All vehicles must have an open RO, no side work on VW vehicles. All others okay.
Do you offer any skills training or continuing education opportunities?
We offer factory training as well as state inspection training at no cost to our tech's.
Can you describe opportunities for career growth at your business?
We offer in-house training to either become a used car technician or a certified VW technician
Can you describe your performance review process?
We have shop meetings twice a month and do one-on-one meetings once a month
What type of safety training is required?
Lift safety training
Can you describe how Techs work with and mentor younger techs?
We use the ASE apprenticeship program
How does your shop get involved with the local community?
Working on building relations with the local community college
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Just recently getting involved
Where do you see the shop in five years?
This store is only 2 years old and growing strong in the community. We are constantly breaking all time records in parts and labor sales. We are pushing for aggressive growth in our service department
Do you have an application form and how long does it typically take to complete?
5-10 Minutes
Do you phone screen applicants before doing in-person interviews?
Yes
What do your in-person interviews entail?
Interview with service manager and shop foreman. Tour of the facility and shop.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes, background, drug, driving abstract and Caliper assessment.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We have the online Caliper assessment. The first 90 days of employment is where we assess the fit in the shop, attitude, and capability.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
24 hours
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
24-72 hours
B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $24 - $31/hour
Experienced technician, dealership experience preferred but not required.
Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $17 - $20/hour
DOE. $17 per hour based on time worked. As an incentive there is also a $20 flat rate bonus. We pay the higher of the two at the end of each pay period.
Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $60,000 - $90,000/year
Depending on experience our advisors get a $1500 salary and at least 6% of parts and labor gross
- Health Insurance Offered
- We make available medical insurance for eligible regular, full-time employees and their dependents on the first of the month following sixty (60) days of continuous employment. The Dealership currently pays part of the cost of this insurance for eligible employees
- Dental Insurance Offered
- We make available dental insurance for eligible regular, full-time employees after sixty (60) days of continuous employment, at your own cost.
- Vision Insurance Offered
- We make available vision insurance for eligible regular, full-time employees after sixty (60) days of continuous employment, at your own cost.
- Retirement Plan Offered
- 401k
- Sick Leave Not Offered
- Vacation Offered
- After one (1) full year of employment 5 weekdays After two (2) full years of employment 10 weekdays
- Paid Holidays Offered
- New Year’s Day Independence Day Labor Day Thanksgiving Day Christmas Day
- ST / LT Disability Offered
- Basic amounts of life insurance, short term disability, and accidental death & dismemberment insurance are included in the medical insurance plan. In addition, an employee may choose to purchase supplemental amounts of voluntary life insurance, disability, and accidental death and dismemberment insurance for the employee, the employee’s spouse, or the employee’s dependent children.
- Life Insurance Offered
- Basic amounts of life insurance, short term disability, and accidental death & dismemberment insurance are included in the medical insurance plan. In addition, an employee may choose to purchase supplemental amounts of voluntary life insurance, disability, and accidental death and dismemberment insurance for the employee, the employee’s spouse, or the employee’s dependent children.
- Uniforms Offered
- Provided at no cost to technicians
- Other Offered
- Lunch provided on Saturdays
