Chastang Ford - Technician Jobs in Houston, TX

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Photos

  • Chastang Ford shop photo
  • Chastang Ford shop photo
  • Chastang Ford shop photo
  • Chastang Ford shop photo
  • Chastang Ford shop photo
  • Chastang Ford shop photo
  • Chastang Ford shop photo
  • Chastang Ford shop photo
  • Chastang Ford shop photo
  • Chastang Ford shop photo

Under The Hood

Is the shop heated? Air conditioned?

No

What is the size of the team Iโ€™d be working with?

We currently have 22 technicians and 3 shops.

What are the shop hours and what are the shift timeframes?

We do have flexible hours. The shop is open from 7:00am-7:00pm Monday - Friday. Saturdays from 8:00am-3:00pm.

What tools does the shop provide that are available for all technicians to use?

All specialty tools and equipment provided

What type of break room facility is provided?

We have 2 breakrooms. One right off shop one and one upstairs. There are multiple tables and chairs. A television, refrigerator, microwave, and coffee maker.

How many bays does your shop have?

We have 32 bays

How many repair orders do you average per month?

Between 650 to 1000

What is your parts ordering process?

Submit request electronically

What is your policy on side work?

Side work is not permitted

Are there any other unique features of the work environment worth noting?

We are going to be moving and building a new facility in the next couple of years.

Do you offer any skills training or continuing education opportunities?

We do offer some skill training as well as all Ford training.

Can you describe opportunities for career growth at your business?

We do promote from within. We want to help our employees to succeed and grow with Chastang.

Can you describe your performance review process?

Employee reviews are done at the discretion of the manager and shop foreman. They are constantly watching and reviewing work performance each day. There is an open-door policy that anyone can talk to their manager at any time.

What type of safety training is required?

We do have safety training thru KPA and it is all done online.

Can you describe how Techs work with and mentor younger techs?

We have an amazing mentor program. We pay both the mentor and the trainee. It is a 3-step program. The trainee has a tool allowance, salary, and bonuses with each completed step. The mentor is also paid a percentage of what the trainee flags and bonuses with each completed step.

How does your shop get involved with the local community?

Chastang Auto Group is proud to support Boโ€™s Place, a Houston-based non-profit bereavement center offering free grief support services for children, families, and adults. Alzheimer's Association Houston and Southeast Texas Chapter The Alzheimerโ€™s Association provides services to the more than 380,000 Texans living with Alzheimerโ€™s disease, and over 1,380,000 family and friends providing care in the Greater Houston Metro Area and Southeast Texas community. Forgotten Dogs is a committed and compassionate circle of volunteers helping to care for abandoned and neglected dogs in Houstonโ€™s 5th Ward. The Chastang family has been involved in the Houston Livestock Show and Rodeo for more than two decades and are active members and supporters on multiple committees. The Chastangs are proud alums as well as fans, and Chastang Auto Group is a longtime supporter of the UH Athletic programs. Go Coogs! Just to name a few.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We are at Job Fairs, working with high schools and Technical schools to provide opportunities for careers in the automobile industry.

Where do you see the shop in five years?

Big and better. We should be in our new state of art building.

Do you have an application form and how long does it typically take to complete?

The application is online at www.chastangford.com. We look at them every day and decide if the qualifications match our needs. We will get back with the applicate within a couple of days.

Do you phone screen applicants before doing in-person interviews?

Yes

What do your in-person interviews entail?

We meet with the applicant, go over their resume, and talk about the details of the job.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes, we perform all of these.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Within a couple of days

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

If everything goes smoothly we can have it done in 5 days.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $32.00 - $50.00/hour

- 4 Bonus levels for weekly production over 45, 50, and 60 hours - Spiffs for additional repair or maintenance services sold - Training Pay for hours at flat rate

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $27.00 - $32.00/hour

- 4 Bonus levels for weekly production over 45, 50, and 60 hours - Spiffs for additional repair or maintenance services sold - Training Pay for hours at flat rate

C Level Technician
C Level Technicians are more of entry level technicians. C Level Techniciansโ€™ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $22.00 - $28.00/hour

- 4 Bonus levels for weekly production over 45, 50, and 60 hours - Spiffs for additional repair or maintenance services sold - Training Pay for hours at flat rate

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $15.00 - $23.00/hour

- Bonus for Production - Spiffs for additional repair or maintenance services sold - Training Pay for hours at flat rate

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $48,000.00 - $150,000.00/year

- Salary + Commission - Bonus for Shop Profitability - Bonus for production beyond targets - Annual Bonus for over all hours sold

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $14.00 - $22.00/hour

- Bonus for Production - Spiffs for additional repair or maintenance services sold - Training Pay for hours at flat rate

Health Insurance Offered
We have United Health Care Insurance and offer 4 plans to choose from.
Dental Insurance Offered
United Health Care
Vision Insurance Offered
United Health Care
Retirement Plan Offered
We have a 401(k) plan. The company matches up to 8%.
Sick Leave Offered
PTO 2 Days after 90 days.
Vacation Offered
PTO - 1 year 5 days 2 years 10 days 5 years 15 days
Paid Holidays Offered
New Years Day Memorial Day July 4th Labor Day Thanksgiving Christmas
ST / LT Disability Offered
The company pays for Short Term. Long Term is paid by the employee.
Life Insurance Offered
The company pays for a 15,000.00 policy. Additional life insurance can be elected and paid for by the employee.
Uniforms Offered
The company provides uniforms at no cost to the employee.
Other Offered
Each employee gets their birthday off with pay. We offer a Health Savings Plan (HSA) that the company contributes 50.00 a month. We offer AFLAC insurance.

Shop Talk