Chapman Ford of Horsham - Technician Jobs in Horsham, PA

Top Shop for Technician Jobs in Horsham, PA

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Under The Hood

Is the shop heated? Air conditioned?

Heated

What is the size of the team I’d be working with?

We have 18 technicians and 4 service advisors.

What are the shop hours and what are the shift timeframes?

Monday thru Friday 8:00 am to 4:30 pm. Saturday 8:00 am to 4:00 pm. Saturdays are a 3 week rotation.

What tools does the shop provide that are available for all technicians to use?

All tools and equipment required by the manufacture. Every technician has their own laptop supplied by dealer. For apprentice technicians we offer a complete starter tool kit at no cost to the technician. Value of tool kit and cart is $5,000.00.

What type of break room facility is provided?

Full kitchen with stove and oven.

How many bays does your shop have?

43

How many repair orders do you average per month?

1,200 to 1,500

What is your parts ordering process?

Our parts department delivers parts out to the technicians. We have 7 dedicated parts personal for our technicians.

What is your policy on side work?

Family vehicles can be worked on with service manager approval.

Do you offer any skills training or continuing education opportunities?

We offer factory training both inhouse and away at school.

Can you describe opportunities for career growth at your business?

We promote from within. We also offer a technician apprentice program for technicians either in school or recently graduated. Our Technician Apprentice Program is a 3 year program, with hourly pay with a starting salary of $23.00 per hour if applicant meets the requirements to enter the program. Contact Service Manager for complete details.

Can you describe your performance review process?

We perform a 90 day performance review for newly hired employees. The Company completes Quarterly performance reviews with an additional annual performance review.

What type of safety training is required?

We have a safety committee that meets monthly.

Can you describe how Techs work with and mentor younger techs?

We offer a technician apprentice program for technicians either in school or recently graduated. Our Technician Apprentice Program is a 3 year program, with hourly pay with a starting salary of $23.00 per hour if applicant meets the requirements to enter the program. Contact Service Manager for complete details.

How does your shop get involved with the local community?

Yes

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We work with both Local and Trade schools to encourage students to apply for our Apprentice program.

Where do you see the shop in five years?

The areas premier truck service center and enhance electrification facility.

Do you have an application form and how long does it typically take to complete?

3 to 5 minutes

Do you phone screen applicants before doing in-person interviews?

We perform both phone screen and in person interviews.

What do your in-person interviews entail?

The applicant will meet the service manager, shop foreman, production manager and lead mentor.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We perform both back ground checks and pre-employment drug screening.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

During the interview process the applicant will meet with the Shop foreman, Production manager and Lead Mentor.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Within 5 days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Five to Ten days.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $75,000 - $150,000/year

Flat Rate with Bonus

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $65,000 - $100,000/year

Flat Rate with Bonus

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $45,000 - $75,000/year

Flat Rate with Bonus as well as Hourly plans

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $25,000 - $45,000/year

Hourly/productive with Bonus

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $65,000 - $125,000/year

Salary and Bonus plan

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $90,000 - $175,000/year

Salary+

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $25,000 - $38,000/hour

Hourly +

Collision Technician - A Level Pay Range: $65,000 - $150,000/year

FR with Bonus

Collision Technician - B Level Pay Range: $45,000 - $85,000/year

RF with Bonus

Collision Painter Pay Range: $75,000 - $175,000/year

FR with Bonus

Collision Prepper Pay Range: $30,000 - $45,000/year

FR+

Health Insurance Offered
Penn Health Network - PPO 30 or HDHD
Dental Insurance Offered
2 Plans to choose from
Vision Insurance Offered
Full
Retirement Plan Offered
401K with Match - John Hancock up to 2% match on 4% of gross income
Sick Leave Offered
6 days per year once earned year 1.
Vacation Offered
1 week after 1 year 2 weeks after 3 years 3 weeks after 7 years
Paid Holidays Offered
Yes
ST / LT Disability Offered
Yes offered
Life Insurance Offered
Offered
Uniforms Offered
Yes - paid
Other Offered
Great Environment Best benefits package available Employee first friendly

Shop Talk

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Pinned Video

Take a look at what its like being a part of the Chapman family :)

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Oil Change & Tire Rotation Timelapse

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Meet our team, Patrick

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Apprentice Story

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Hear from our newest apprentice!

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We are here to guide your growth as a technician!