Chapman Ford Northeast Philadelphia - Technician Jobs in Philadelphia, PA

Top Shop for Technician Jobs in Philadelphia, PA


Under The Hood

Is the shop heated? Air conditioned?

Shop is Heated

What is the size of the team I’d be working with?

18 Main Line Technicians, 6 Express Technicians & 6 Highly Trained Service Advisors

What are the shop hours and what are the shift timeframes?

Technician hours are 8:00am - 4:30pm

What tools does the shop provide that are available for all technicians to use?

Factory Diagnostic & Equipment is provided. We are also equipped with 2 Alignment Racks to minimize down time

What type of break room facility is provided?

Air Conditioned Break room

How many bays does your shop have?

34 Bays

How many repair orders do you average per month?

1100 - 1300

What is your parts ordering process?

Fairly Simple. Parts are ordered by technician once authorization is received from the advisor & customer.

What is your policy on side work?

Family Vehicles must be authorized by Service Manager

Are there any other unique features of the work environment worth noting?

Union Shop, Guaranteed Yearly increases based on production, Weekly Guarantee, Production based bonuses per pay period. Cookouts, Saturday Lunches

Do you offer any skills training or continuing education opportunities?

Yes we offer paid training to all manufacturer required training. In addition, any training performed to maintain certification is paid for as well. Chapman also offers a strong one on one mentorship program.

Can you describe opportunities for career growth at your business?

Chapman has many long term employees as we promote from within. We offer a strong mentorship program and excellent compensation.

Can you describe your performance review process?

Reviews are performed initially at 90 days, then 3 reviews are performed yearly.

What type of safety training is required?

Chapman has a Safety Committee that meets once a month

Can you describe how Techs work with and mentor younger techs?

Our shop mentors works side by side with the entry level technicians. He will start by teaching techs the very basics and continue on an individualized career path at a comfortable pace for the apprentice.

How does your shop get involved with the local community?

Chapman is active in the community and involved with local trade schools.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We frequently visit local schools and tech schools to encourage students and parents to join this profession.

Where do you see the shop in five years?

Our shop is always expanding and looking for the right individuals to become the leaders in the area for customer satisfaction, diesel & gas repair along with the new and emerging electric vehicles

Do you have an application form and how long does it typically take to complete?

Our application form is web based and can be completed in under 15-20 minutes

Do you phone screen applicants before doing in-person interviews?


What do your in-person interviews entail?

Quick conversation to base what type of individual they are and what they are looking for.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Background checks & drug screens are performed prior to hiring

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?


After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Within the same day or week.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Some of it is based on the new hire but roughly 1 week.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $75,000 - $150,000/year

Flat Rate with Bonus

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $65,000 - $100,000/year

Flat Rate with Bonus

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $45,000 - $75,000/year

Flat Rate with Bonus as well as Hourly plans

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $25,000 - $45,000/year

Hourly/productive with Bonus

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $65,000 - $125,000/year

Salary and Bonus plan

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $90,000 - $175,000/year


Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $25,000 - $38,000/hour

Hourly +

Collision Technician - A Level Pay Range: $65,000 - $150,000/year

FR with Bonus

Collision Technician - B Level Pay Range: $45,000 - $85,000/year

RF with Bonus

Collision Painter Pay Range: $75,000 - $175,000/year

FR with Bonus

Collision Prepper Pay Range: $30,000 - $45,000/year


Health Insurance Offered
Penn Health Network - PPO 30 or HDHD
Dental Insurance Offered
2 Plans to choose from
Vision Insurance Offered
Retirement Plan Offered
401K with Match - John Hancock up to 2% match on 4% of gross income
Sick Leave Offered
6 days per year once earned year 1.
Vacation Offered
1 week after 1 year 2 weeks after 3 years 3 weeks after 7 years
Paid Holidays Offered
ST / LT Disability Offered
Yes offered
Life Insurance Offered
Uniforms Offered
Yes - paid
Other Offered
Great Environment Best benefits package available Employee first friendly