About Us

We Proudly Serve Ford Customers In Lancaster, Lititz, Elizabethtown, York, Harrisburg, Lebanon, Reading, Hershey, and All Nearby Areas! Start your next driving chapter at a dealership that has offered exceptional customer service before, during, and after your visit. Chapman Ford of Lancaster is your premier Lancaster PA Ford dealer that can provide you a wide selection of services the minute you stop by. Our team has decades of experience attending to new and regular customers in what they need, whether they are looking for a vehicle, finance plans, or schedule an appointment for service. Visit your ultimate Lancaster PA Ford dealer today!

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Under The Hood

Is the shop heated? Air conditioned?

Heated shop with individual garage doors

What is the size of the team I’d be working with?

18 tech shop with shop foreman and shop dispatcher

What are the shop hours and what are the shift timeframes?

7am - 5pm Monday - Friday 8am-4pm on Saturdays Assigned 9 hour work days and every 3rd Saturday

What tools does the shop provide that are available for all technicians to use?

All Ford specialty and essential tools are provided - major equipment such as alignment rack, ac machines, tire changers and balancers are provided and maintained by the dealership

What type of break room facility is provided?

Tech breakroom with big screen TV, microwave, sink and refrigerator

How many bays does your shop have?

22 bays

How many repair orders do you average per month?

1200+ customer pay ROs per month

What is your parts ordering process?

Highly skilled and tenured parts staff

What is your policy on side work?

No side work - immediate family only - husband, wife, mom, dad, son, daughter

Do you offer any skills training or continuing education opportunities?

All positions require continuous training and certification as a condition of employment

Can you describe opportunities for career growth at your business?

The dealership management strongly support and regularly promotes from within its current staff

Can you describe your performance review process?

Upon hire - management will evaluate and discuss expectations daily/weekly to ensure objectives are being met. After 90 days an official 90 day evaluation is written and documented with a copy for the employee and one for HR. Going forward, there is a daily/weekly objective VS goal review. Every year there is a formally written review that includes objectives, time and attendance, training, work area cleanliness and any future plans and individual objectives.

What type of safety training is required?

Safety training will be provided by ERS - Osha regulations, lifts use and maintenance, slips trips and spills, eye protections and Right to Know compliance are among several safety related training that will be required.

Can you describe how Techs work with and mentor younger techs?

Students and apprentices will be assigned a master or senior master to mentor with. Initially, the main emphasis will be on basic maintenance and repair accuracy. Once this is signed off on by the master tech, the student will work on his own for a period of time until a general completion efficiency is achieved. The mentor adds base level training and certification programs and other maintenance and repairs tasks with a progressive pay plan. Once the training and certification and minimum flat rate hours are achieved, an offer will be made to enter the shop as a certified technician

How does your shop get involved with the local community?

All local community participation is requested through the general management and budgeted accordingly.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

The Chapman Auto Group staff actively participates in career fairs and student events.

Where do you see the shop in five years?

The auto industry is ever evolving - the buzz work today is electrification - total electric vehicles.

Do you have an application form and how long does it typically take to complete?

Apply on line at http://secure6.saashr.com/ta/6173304.careers?CareersSearch Be sure to include your resume and three references

Do you phone screen applicants before doing in-person interviews?

Once we receive the application, the department manager will contact you for a phone interview and then an in person interview.

What do your in-person interviews entail?

At the in person interview, the department manager will give details about the position and complete a new hire survey. There will be a more detailed question and answer period and generally an introduction to other staff members, including the general manager

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

After completing the phone interview, in person interview and reference check, a background check, drivers license check and drug test are done

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do not have a skills assessment test

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

2 weeks

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

2 weeks

Is there anything else you’d like to mention about your hiring process?

The process is very interactive and requires regular access to email and the internet

A Level Technician Pay Range: $75,000 - $150,000/year

Flat Rate with Bonus

B Level Technician Pay Range: $65,000 - $100,000/year

Flat Rate with Bonus

C Level Technician Pay Range: $45,000 - $75,000/year

Flat Rate with Bonus as well as Hourly plans

Lube Technician Pay Range: $25,000 - $45,000/year

Hourly/productive with Bonus

Service Advisor Pay Range: $65,000 - $125,000/year

Salary and Bonus plan

Service Manager Pay Range: $90,000 - $175,000/year

Salary+

Student Tech / Apprentice Pay Range: $25,000 - $38,000/hour

Hourly +

Collision Technician - A Level Pay Range: $65,000 - $150,000/year

FR with Bonus

Collision Technician - B Level Pay Range: $45,000 - $85,000/year

RF with Bonus

Collision Painter Pay Range: $75,000 - $175,000/year

FR with Bonus

Collision Prepper Pay Range: $30,000 - $45,000/year

FR+

Health Insurance Offered: Penn Health Network - PPO 30 or HDHD
Dental Insurance Offered: 2 Plans to choose from
Vision Insurance Offered: Full
Retirement Plan Offered: 401K with Match - John Hancock up to 2% match on 4% of gross income
Sick Leave Offered: 6 days per year once earned year 1.
Vacation Offered: 1 week after 1 year 2 weeks after 3 years 3 weeks after 7 years
Paid Holidays Offered: Yes
ST / LT Disability Offered: Yes offered
Life Insurance Offered: Offered
Uniforms Offered: Yes - paid
Other Offered: Great Environment Best benefits package available Employee first friendly