Chapman Ford of Columbia - Technician Jobs in Columbia, PA

About Us

Chapman Ford of Columbia has been a fixture in our community for over 25 years. We are seeking automotive technicians of all skill levels to add to our growing team. The Chapman group is large enough to allow for continued growth and small enough to still have that "family" feel. Our Service Department has many long term employees and highly trained technicians who provide very strong mentorship to our next generation of technicians. We believe in continuing education and working together to promote individual growth for all of our employees!

Photos

Under The Hood

Is the shop heated? Air conditioned?

Our shop is heated. While we do not have air conditioning, we have large bay doors on both ends of the shop which allow significant air flow. During excessive summer heat we ensure that our technicians are provided Gatorade and ice pops to promote hydration.

What is the size of the team I’d be working with?

We currently have a close knit team of 9 technicians with varying skill levels.

What are the shop hours and what are the shift timeframes?

Our shop hours are 8:00am-4:30pm Monday through Friday, 8:00am-4:00pm Saturdays.

What tools does the shop provide that are available for all technicians to use?

Factory diagnostic & equipment is provided.

What type of break room facility is provided?

Air conditioned break room with flat screen tv.

How many bays does your shop have?

Our shop has 13 lifts, 2 flat bays and an alignment rack.

How many repair orders do you average per month?

We average between 700-800 vehicles serviced per month.

What is your parts ordering process?

After diagnosis is performed and repairs are approved by clients, our parts associates handle ordering and handling parts.

What is your policy on side work?

Family vehicles must be authorized by Service Management.

Do you offer any skills training or continuing education opportunities?

All technicians complete continuing Ford training through STARS. Technicians are paid for online training and expenses such as food and gas are paid when off site training is required.

Can you describe opportunities for career growth at your business?

We pride ourselves in a "home grown" approach at Chapman. We believe in promoting from within and have many opportunities for growth both within our store and outside within our sister stores.

Can you describe your performance review process?

Initial review is completed at 90 days, and then 3 times annually to ensure that all employees are continuing to grow within their field.

What type of safety training is required?

A safe working environment is extremely important to us at Chapman. We have a safety committee with both members within all departments and outside of our company which meets monthly to assess any potential hazards and make continuous improvements.

Can you describe how Techs work with and mentor younger techs?

Our shop foreman works closely with entry level technicians to promote their individual growth. Additionally, we have a very cohesive team all of which are willing to lend a hand when needed.

How does your shop get involved with the local community?

Chapman is active in our local community and involved with multiple local trade schools.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We frequently visit local trade schools to encourage students considering entering the profession.

Where do you see the shop in five years?

Our shop and customer base is continuously growing.

Do you have an application form and how long does it typically take to complete?

Our application is web based and can be completed in 10-15 minutes

Do you phone screen applicants before doing in-person interviews?

Yes

What do your in-person interviews entail?

Applicants will meet with both the Service Manager and shop foreman. They will also meet with the General Manager when available.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Background & drivers license checks, as well as drug screenings are performed prior to hiring.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Typical response time is within 1 week.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Our hiring process typically takes between 1-2 weeks depending on applicant completing background check and drug screening in a timely manner.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $75,000 - $150,000/year

Flat Rate with Bonus

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $65,000 - $100,000/year

Flat Rate with Bonus

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $45,000 - $75,000/year

Flat Rate with Bonus as well as Hourly plans

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $25,000 - $45,000/year

Hourly/productive with Bonus

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $65,000 - $125,000/year

Salary and Bonus plan

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $90,000 - $175,000/year

Salary+

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $25,000 - $38,000/hour

Hourly +

Collision Technician - A Level Pay Range: $65,000 - $150,000/year

FR with Bonus

Collision Technician - B Level Pay Range: $45,000 - $85,000/year

RF with Bonus

Collision Painter Pay Range: $75,000 - $175,000/year

FR with Bonus

Collision Prepper Pay Range: $30,000 - $45,000/year

FR+

Health Insurance Offered
Penn Health Network - PPO 30 or HDHD
Dental Insurance Offered
2 Plans to choose from
Vision Insurance Offered
Full
Retirement Plan Offered
401K with Match - John Hancock up to 2% match on 4% of gross income
Sick Leave Offered
6 days per year once earned year 1.
Vacation Offered
1 week after 1 year 2 weeks after 3 years 3 weeks after 7 years
Paid Holidays Offered
Yes
ST / LT Disability Offered
Yes offered
Life Insurance Offered
Offered
Uniforms Offered
Yes - paid
Other Offered
Great Environment Best benefits package available Employee first friendly

Shop Talk

Pinned Video

Take a look at what its like being a part of the Chapman family :)

Inspection Timelapse + iService video

Kyle's growth as a technician at Chapman

Haden, Master Tech at Columbia

Meet Columbia's Foreman Manny!

We are here to guide your growth as a technician!