Chapman Chrysler Jeep Dodge RAM of Horsham - Technician Jobs in Horsham, PA

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Under The Hood

Is the shop heated? Air conditioned?

Heated

What is the size of the team I’d be working with?

Four highly experienced Service Advisors and 16 fellow technicians

What are the shop hours and what are the shift timeframes?

7:30am - 4:00pm

What tools does the shop provide that are available for all technicians to use?

The dealership provides all specialty and required tools

What type of break room facility is provided?

Air Conditioned break room

How many bays does your shop have?

24

How many repair orders do you average per month?

1000-1200

What is your parts ordering process?

We have 4 parts countermen. They are highly trained and proficient in the brand.

What is your policy on side work?

Family vehicles can be worked on with Service Manager approval.

Do you offer any skills training or continuing education opportunities?

Chapman offers a strong one on one mentorship program, factory web based training and in school training.

Can you describe opportunities for career growth at your business?

Chapman has many long term employees as we promote from within. We offer a strong mentorship program and excellent compensation.

Can you describe your performance review process?

Employees receive a written review 90 days after beginning employment and 3 times per year thereafter.

What type of safety training is required?

Chapman has a safety committee that meets once per month.

Can you describe how Techs work with and mentor younger techs?

Our shop mentor works side by side with the entry level technicians. He will start by teaching techs the very basics and continue on an individualized career path at a comfortable pace for the apprentice.

How does your shop get involved with the local community?

Chapman is active in the community and involved with local trade schools.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Chapman is interested in pursuing high school students and encouraging them to consider a career in automotive repair.

Where do you see the shop in five years?

Our shop is continuously expanding. In 5 years we intend to be the leaders in the diesel and electric markets.

Do you have an application form and how long does it typically take to complete?

Our application link is on our website and takes approx 5 minutes to complete.

Do you phone screen applicants before doing in-person interviews?

Yes, we offer phone screening.

What do your in-person interviews entail?

During the interview process, the applicant will meet with the shop mentor/production manager and tour the facility.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Communication will begin the day after the interview.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

5 to 10 days

Is there anything else you’d like to mention about your hiring process?

The hiring process is very organized and the applicant will be kept informed throughout the stages of the process.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $75,000 - $150,000/year

Flat Rate with Bonus

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $65,000 - $100,000/year

Flat Rate with Bonus

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $45,000 - $75,000/year

Flat Rate with Bonus as well as Hourly plans

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $25,000 - $45,000/year

Hourly/productive with Bonus

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $65,000 - $125,000/year

Salary and Bonus plan

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $90,000 - $175,000/year

Salary+

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $25,000 - $38,000/hour

Hourly +

Collision Technician - A Level Pay Range: $65,000 - $150,000/year

FR with Bonus

Collision Technician - B Level Pay Range: $45,000 - $85,000/year

RF with Bonus

Collision Painter Pay Range: $75,000 - $175,000/year

FR with Bonus

Collision Prepper Pay Range: $30,000 - $45,000/year

FR+

Health Insurance Offered
Penn Health Network - PPO 30 or HDHD
Dental Insurance Offered
2 Plans to choose from
Vision Insurance Offered
Full
Retirement Plan Offered
401K with Match - John Hancock up to 2% match on 4% of gross income
Sick Leave Offered
6 days per year once earned year 1.
Vacation Offered
1 week after 1 year 2 weeks after 3 years 3 weeks after 7 years
Paid Holidays Offered
Yes
ST / LT Disability Offered
Yes offered
Life Insurance Offered
Offered
Uniforms Offered
Yes - paid
Other Offered
Great Environment Best benefits package available Employee first friendly

Shop Talk

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Take a look at what its like being a part of the Chapman family :)

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Join our growing team of technicians & learn from other experienced techs at every level.

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Meet Tyler who recently joined our team & immediately took advantage of the available certifications & training offered to him!

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Engine Swap at Jeep by AJ

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Oil Change & Tire Rotation Timelapse on '09 Challenger R/T

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Service Department Views