Carl Black Orlando - Technician Jobs in Orlando, FL

About Us

Carl Black Orlando is a family owned and operated dealership. We specialize in the sale and service of Chevrolet, Buick and GMCs. We under went a Multi Million dollar expansion. We have no shortage of work. We take pride in serving our customers and our community. If you're looking to advance your career and are looking for a better place to work, look no further.

Photos

  • Carl Black Orlando
  • Air Condition Service Shop (Original)
  • Employee Break Room
  • Technician Bathroom (Under Construction)
  • Parts Department
  • Quick Service
  • Quick Lube

Under The Hood

Is the shop heated? Air conditioned?

Our main shops are both Heated and Air Conditioned, our Quick Service is not but has doors on both sides with fans, and our medium duty truck shop is not..

What is the size of the team I’d be working with?

15 General Line Technicians 7 Quicklube Technicians 8 Service Advisors

What are the shop hours and what are the shift timeframes?

Shop hours: Monday - Friday 7:30am - 6:00pm Saturdays 7:30am - 6:00pm No Sundays! Technician hours: Monday - Friday 8:00am - 5:00pm Every other Saturday 8:00am - 5:00pm No Sundays!

What tools does the shop provide that are available for all technicians to use?

All major speciality tools are provided, we have shop MDI and laptops. Technicians can purchase their own scan tool (MDI) through payment plan (payroll deduction). Technicians are required to own tools and toolbox.

What type of break room facility is provided?

We are going through a remodel, but currently we have a TV, its air conditioned, microwave, refrigerator, sink, vending machines, we provide bottled water to employees.

How many bays does your shop have?

Currently 30 bays We are under construction and expanding to another 22 service bays. 2 Hunter Alignment Racks

How many repair orders do you average per month?

1400 - 1500 per month

What is your parts ordering process?

We have a electronically parts request within the DMS.

What is your policy on side work?

Side work for personal profit is not allowed. Technicians my work on their own or family members vehicles with an open RO with authorization from Service Director after business hours.

Do you offer any skills training or continuing education opportunities?

Dealership pays for completed and passed ASEs. Shop pays for MFG training both on site and off site including : Travel, Lodging, Food, and time at class.

Can you describe opportunities for career growth at your business?

We have a great career path set for our technicians. If you come in with less experience you start in Quick Service for 6 months to a year, we setup you up with a mentor to continue trainings with a senior technician. If you decide it's not what you want to do, you can switch to other roles such as lot porter to work into being a service advisor. Our service director started as a technician when entering into the automotive industry at Ford dealership.

Can you describe your performance review process?

We look at technician productivity, hours at work vs. actual hours turned. We want all our technicians to be highly productive with as many opportunities as possible.

What type of safety training is required?

Safety Training is required upon hire, KPA training provided during new hire process and reviewed annually.

Can you describe how Techs work with and mentor younger techs?

If less experienced we will start you in Quick Service while you complete online trainings once fundamentals are complete you can start branching out to work on electrical, brakes etc. Once we feel comfortable we relocate you into shop and we setup you with a like minded technician to continue trainings and gain hands on experience.

How does your shop get involved with the local community?

We offer free Live on the lot concert with up and coming country singer. Advertise with local schools, sponsor little league teams and are a Proud Sponsor of the UCF Knights!! Go Knights!!

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We work with local trade schools, high schools, and local colleges. We work with Mid Florida Tech on job shadows for students and career advancement.

Where do you see the shop in five years?

Major growth in our area! We have invested in EV charge station for the new GMC Hummer and multi-million dollar shop expansion. We add on Medium Duty commercial fleet. We are growing at a high speed with no shortage of work or any signs of slowing down.

Do you have an application form and how long does it typically take to complete?

Our application is a paper form that usually takes about 15-20 minutes to complete.

Do you phone screen applicants before doing in-person interviews?

We prefer to do in-person interviews. If candidate is out of state if its a situational basis if we need to do phone screens or even Zoom Meetings we will accommodate.

What do your in-person interviews entail?

In-person interviews include a sit down interview with service director where he goes over career goals, general questions on background, go over candidates certifications, and generally want to find out if you're a good fit. It also includes a shop tour and introduction to General Manager/Owner Operator if available. It can be 30 minutes or more.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We require criminal, MVR and drug screens. We are a drug free work place.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

A verbal assessment is done during the interview.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Can be in person or up to next day based on interview and background checks.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Can be up to a week, depending on background checks and drug screens results coming back.

Is there anything else you’d like to mention about your hiring process?

Please provide all certifications and training records.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $52,000 - $100,000/year

Flat Rate with no shortage of work. The sky is your limit.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $35,000 - $60,000/year

Flat Rate with no shortage of work. The sky is your limit.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $25,000 - $35,000/year

Hourly + commission. Entry level technician able to perform maintenance. On the job training provided with intentions of promotion to Service Technician.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $50,000 - $100,000/year

Commission Based Pay Plan based on experience and sales ability.

Health Insurance Offered
Health Insurance offered and policy can be customized by employee.
Dental Insurance Offered
Comprehensive dental program is available.
Vision Insurance Offered
Comprehensive vision program is available
Retirement Plan Offered
401K
Sick Leave Offered
After 6 months you get 2 personal/sick days
Vacation Offered
1 week after 1 year 2 week after 2 years +
Paid Holidays Offered
Carl Black offers 6 paid holidays per year (Christmas, New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving) *Full time service technician employees)
ST / LT Disability Offered
Short and long term disability insurance is available.
Life Insurance Offered
First $20,000 paid by company for full time employment.
Uniforms Offered
Uniforms and laundry service offered.
Other Offered
Sign on Bonus!!!!!!!! Your own MDI and Laptop while you work for us. Paid and Provided Training ASE Reimbursement Generous employee discounts on vehicle purchases/leases. Part purchase discount Free Saturday Lunches

Shop Talk

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