Capitol Toyota - Technician Jobs in Salem, OR


  • Inside of main shop
  • Service drive
  • Service drive entrance

Under The Hood

Is the shop heated? Air conditioned?

We have individualized natural gas radiant tube heaters. 1 heater per 2 technicians. We also have 3 large 18 foot ceiling fans.

What is the size of the team I’d be working with?

We currently have a total of 28 technicians. If you are an express team member, you would be working with 1 partner.

What are the shop hours and what are the shift timeframes?

Our current shop hours are 8am to 5pm for technicians. We are also open on Saturdays and have a revolving schedule for that.

What tools does the shop provide that are available for all technicians to use?

We have all the current Toyota tools., on car brake lathes, tire mounting and balancing machines, alignment machine, etc. Our technician tool boxes are supplied.

What type of break room facility is provided?

We have a tech break room with a microwave, refrigerator, coffee machine, tables, sink, flat screen tv, and 2 snack machines.

How many bays does your shop have?

25 bays

How many repair orders do you average per month?

We average approximately 4,000 repair orders per month.

What is your parts ordering process?

We have a centrally located parts department. There are 2 dedicated part professional that help the shop technicians at the back counter.

What is your policy on side work?

We do not allow side work at the shop. If it is a relative, and some work needs to be done, we ask you to check with the service manager first. We charge our employees only 10% over cost on parts and half retail rate for labor if they were to do work in our shop.

Are there any other unique features of the work environment worth noting?

We are a family owned business with an owner that really cares about our employees. We are very proud that we have partnered with the United Way to make our community a better place to live. We love to have luncheons, and BBQ's to celebrate our success and share all the victories with the employees.

Do you offer any skills training or continuing education opportunities?

We offer Toyota in person training only 1 hour away. We pay for your time when you are in person training at the facility in Portland. We also have Toyota emodules to further your knowledge. We have in person training on site using our Toyota trained dispatcher/shop foreman.

Can you describe opportunities for career growth at your business?

We love to promote from within, and there are many positions in which to grow.

Can you describe your performance review process?

We review all of our employees at least once per year., usually between January and March. We talk about your goals and how we can help you accomplish them.

What type of safety training is required?

We have safety training done by an outside company that everyone must attend. Chemicals, lift training, etc.

Can you describe how Techs work with and mentor younger techs?

We have a ex Toyota trainer on staff to help with training and our seasoned master technicians are always eager to help.

How does your shop get involved with the local community?

We are involved with United Way and our local schools and philanthropic organizations that help in our area.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We sponsor and help out our local high schools with equipment, engines, transmissions, etc.

Where do you see the shop in five years?

We are an ever expanding shop. We have one of the highest retention of our customers in our 5 state region. We sell many new and certified Toyotas so we have plenty of work to keep us busy, and we keep growing every year.

Is there anything else you’d like to mention about career development and community?

We believe that the service department is the life blood of the dealership and we continue to drive to make everyone better. You can never have too much involvement in our community or each other.

Do you have an application form and how long does it typically take to complete?

We do have an application form available through our website It usually takes 5 to 10 minutes to complete. You can download your own documents and attach them to the form.

Do you phone screen applicants before doing in-person interviews?

Yes we do.

What do your in-person interviews entail?

We like to know about what kind of person you are, hobbies, family life, etc. We are a family oriented business and that is important to us. We need to make sure that you understand that this is a career decision, not just a job.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We utilize, as a partner, Hireology. They do background checks and other behind the scenes checks for us, we also perform drug screening

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do not do a skill assessment, but we do have a 2 part interview system with existing technicians or our shop foreman.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

You would have an answer within 2 days after the drug screening and back ground checks were completed.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

The process takes anywhere from 5 to 8 days., beginning to end.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $60,000 - $95,000/year

Master or MDT level technician. Diagnosing hybrid vehicle issues, doing suspension work, also light diagnosis and repairs, brake work. Opens the door to all the Toyota in person training and emodules. If you are a Toyota Master or Toyota MDT, if you are with us all year, we pay a $5,000 bonus at the end of every year (Dec. 5th) for maintaining that certfication for all year. If you are with us a partial year, we prorate that amount. We understand that getting to that point in your career takes alot of work, and we like to reward technicians for achieving this goal.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $42,000 - $60,000/year

Medium duty technician that would be doing brake work, fuel services, light diagnosis and repairs, some suspension work. More training would happen at this level., and more Toyota emodules to complete. Working our way to sending the tech to Toyota in person training.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $33,000 - $45,000/year

A step above the express technician, this position allows for training time, ie: how to do a proper brake job, etc. This is a flat rate position that, at a minimum, you will flag 8 hours per day. In our shop there are plenty of opportunities to make money.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $30,000 - $40,000/year

This position is hourly, (currently $14.00 per hour) with a bonus plan based on the teams percentage. We work with 2 person teams and train on the Toyota way to do a complete express service, quickly and efficiently.

Health Insurance Offered
We do offer health insurance for our employees. We negotiate for low rates every year, to pass that on to our employees. We pay for half of the employee insurance and offer discounted rates to additonal family members
Dental Insurance Offered
We offer a very discounted dental insurance plan to our employees.
Vision Insurance Offered
If you have health insurance through us, we pay for your vision plan.
Retirement Plan Offered
We have a 401k program in place, and we have profit sharing every year.
Sick Leave Offered
We offer up to 4 weeks of paid leave, 1 week for the first year, 2 weeks for years 2 through 5, 3 weeks for years 6 through 9, and 4 weeks starting with your 10th year here. If you are a flat rate technician, we pay your 90 day average for each day of leave, not just 8 hours like many shops.
Vacation Offered
We offer up to 4 weeks of paid leave, 1 week for the first year, 2 weeks for years 2 through 5, 3 weeks for years 6 through 9, and 4 weeks starting with your 10th year here. If you are a flat rate technician, we pay your 90 day average for each day of leave, not just 8 hours like many shops.
Paid Holidays Offered
We have paid holidays if they fall on a day that you were scheduled to work, ie: Christmas, Thanksgiving, Easter, New Years Day, Memorial Day, and Labor Day.
ST / LT Disability Offered
We do offer many disability plans using a 3rd party vendor
Life Insurance Offered
We do offer insurance that is provided through a 3rd party company.
Uniforms Offered
Toyota technician uniforms are provided free of charge.
Other Not Offered