Bill Estes Chrysler Dodge Jeep Ram - Technician Jobs in Brownsburg, IN

Photos

  • Locker room
  • Drive
  • Shop break room
  • Tech locker room

Under The Hood

Is the shop heated? Air conditioned?

Shop is heated. Air Conditioned

What is the size of the team I’d be working with?

Total fixed operation's personal count is 21. 10 technicians, 3 Service Advisors, 4 parts personal, 3 support staff.

What are the shop hours and what are the shift timeframes?

7:30 AM - 6 PM Monday thru Friday. 8AM-2pm Saturday

What tools does the shop provide that are available for all technicians to use?

ALL factory required specialty tools are provided by the dealer as well as diagnostic equipment.

What type of break room facility is provided?

The dealership is a new facility within the last 10 years, dedicated break room just outside of the shop with. Consisting of three tables as well as various vending machines, microwave, sink and Fridge.

How many bays does your shop have?

18

How many repair orders do you average per month?

We service 900-1000 vehicle's per month consisting of customer pay, warranty and internal.

What is your parts ordering process?

Parts are ordered via a web based program that handles our multi point inspection. The system has a chat feature is as well, but once work is approved it automatically notifies the parts department to pull the part or to be ordered.

What is your policy on side work?

Personal and family vehicles are allowed to be worked on during business hours with a repair order written for insurance coverage. We do not allow outside customer work to be done without a normal business transaction at our facility.

Are there any other unique features of the work environment worth noting?

Our dealership is one of 154 total dealerships owned across the U.S. We spare no expense in investing for training and advancing employees, as well as relocation options available to one of our other dealers if the opportunity presents itself or you want to move!

Do you offer any skills training or continuing education opportunities?

We require online factory training to be done in accordance with the manufacture. When prerequisite training is complete and classroom training is available we will pay for all training, travel and reimburse you for the time at training. We offer scholar ship programs and tuition reimbursement for continued education.

Can you describe opportunities for career growth at your business?

Being part of one of the largest Automotive dealer groups in the United States, the sky is the limit. We offer a digital career path tool to assist with continuous growth and development as well as an internal Service Management training program.

Can you describe your performance review process?

Performance reviews are conducted three times in the first year, then yearly after.We also utilize succession planning which is instrumental to ensure the continuous internal growth of our team members.

What type of safety training is required?

Safety is extremely important to us so this is ongoing however we do require a annual safety training to be completed by all associates via the Asbury university which is a web based training module.

Can you describe how Techs work with and mentor younger techs?

When a new team member joins our team in a technician position, the new team member is paired with a senior/master level technician to learn our process, shop flow and structure. This shadowing/training duration is dependent upon the new team members work experience. Master level technicians are eager to mentor and assist with the overall growth of new team members.

How does your shop get involved with the local community?

Asbury Automotive dba Bill Estes Chrysler Jeep Dodge prides ourselves in community engagement by partnering with countless charity events as well as local community initiatives. The Bill Estes dealer group has been a pillar in the Indianapolis area which we continue to be a pillar in the community.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We are partnered with several local schools as well as pride ourselves in being a Preferred Partner with several technical colleges throughout the country assisting with resume building, mock interviewing, campus career fairs as well as offering Tuition reimbursement to Technical gradates who we on board through this partnership.

Where do you see the shop in five years?

Bill Estes CJDR has grown and will continue to grow into the top Chrysler Dodge Jeep Ram service facility in the state. Since the completion and relocation of our new facility we have tripled in size and business.

Is there anything else you’d like to mention about career development and community?

We are one of the only Automotive groups in the country that offers premium free health care and stock equity grant awards to our front line associates. * Skilled associates are eligible after 6 months of continuous employment

Do you have an application form and how long does it typically take to complete?

Yes, the application takes approximately 5-10 minutes.

Do you phone screen applicants before doing in-person interviews?

Yes, our Recruiting team will reach out to all candidates to discuss what the applicant is seeking in an employer as well as provide some information about the company as well as discuss what benefits we offer.

What do your in-person interviews entail?

Our in person interviews will consist of a meeting with the hiring manager to discuss the candidate professional experience, the job duties, expectations, schedule and compensation.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We do require a pre employment online assessment, background and drug screening.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

We strive to ensure that all candidates receive a response as quickly as possible. Average is within 24 hrs after interviewing with the hiring manager.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

We pride ourselves in being as efficient as possible and ensuring a quick turn around time. On average 3-5 days.

Is there anything else you’d like to mention about your hiring process?

In an effort to ensure to be contacted as quickly as possible please include a valid phone number and or email address in your application and or resume.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $62,000 - $100,000/year

Weekly pay, flat rate scale above NADA median average. Weekly accelerator bonus's for efficiency.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $38,000 - $70,000/year

Weekly pay, flat rate scale above NADA median average. Weekly accelerator bonus's for efficiency.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $29,000 - $43,000/year

Weekly pay, flat rate scale above NADA median average. Weekly accelerator bonus's for efficiency.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $21,000 - $28,000/year

Weekly pay, flat rate scale above NADA median average or hourly depending on skill level, Weekly accelerator bonus's for efficiency.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $40,000 - $100,000/year

Weekly pay based on gross profit produced, bonus categories for key product penetration.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $10 - $13/hour

Weekly pay, flat rate scale above NADA median average or hourly depending on skill level, Weekly accelerator bonus's for efficiency.

Health Insurance Offered
UnitedHealthcare is our current medical healthcare administrator. Medical Plan - United HealthCare (UHC) • Eligibility: The Sunday following 84 days of employment • 2 Plans to choose from • Weekly Premiums based on how many individuals covered on the plan and Income
Dental Insurance Offered
Through Cigna Healthcare employees have a choice of two PPO Dental options • Eligibility: The Sunday following 84 days of employment.
Vision Insurance Offered
UnitedHealthcare is our current vision administrator. • Eligibility: The Sunday following 84 days of employment.
Retirement Plan Offered
401 K Company match offered through Fidelity. All full-time and part-time team members are eligible to participate in the retirement savings plan. • Eligibility: The Sunday following 84 days of employment. • Company match after one year of 50% on the first 6% of deferral. • Three year vesting scheduling on company match
Sick Leave Not Offered
Vacation Offered
PTO offered. (Up to 22 days depending on length of employment service) PTO (Paid Time Off) • Available to use after 6 months of employment. • PTO hours will be awarded based on tenure and date of hire as of January 1. • For new hires hired in: o January-88 hours (11 days) o February-80 hours (10 days) o March-72 hours (9 days) o April-64 hours (8 days) o May-56 hours (7 days) • 6 months to 2 years tenure on January 1-88 hours per calendar year. • 3 to 6 years tenure on January 1-136 hours per calendar year • 7+ years tenure on January 1-176 hours per calendar year.
Paid Holidays Offered
Technicians and Fixed Operations Employees receive 6 paid holidays. These holidays include: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day.
ST / LT Disability Offered
Short term disability and long term disability insurance offered.
Life Insurance Offered
Company-paid life insurance • $30,000 Company paid life insurance provided to all full time team members. • Additional life insurance may be purchased on team member, spouse and/or children
Uniforms Offered
Technician uniforms provided by employer
Other Offered
• Tool allowances available for select positions. Holiday Match Program- Team members who elect to defer one percent (1%) of their earnings up to a maximum of $100,000 gross wages (maximum $1,000 deferral) will receive that back on or after Thanksgiving plus another one percent (1%) match from the company (maximum $1,000 match from the company). Paid Pregnancy Disability Leave - Unum • Eligible after completing one year of continuous employment. • Paid leave up to eight weeks with 100% salary replacement Paid Paternity Leave • Eligible after completing one year of continuous employment • Paid leave for one week following the birth of a child.