Bill Estes Ford - Technician Jobs in Brownsburg, IN


  • Service drive entrance
  • Service drive
  • Tire Wall in service drive
  • Our 8 Presidents Awards showing our commitment to the customer experience
  • Tech locker room #2
  • Newly renovated employee breakroom with cable tv
  • Women's Tech locker room and bathroom
  • Newly renovated tech locker room
  • Starbucks coffee machine in the customer waiting lounge
  • Main Shop bays
  • 2019 addition to existing building

Under The Hood

Is the shop heated? Air conditioned?

Air conditioned recently added.

What is the size of the team I’d be working with?

Our service team consists of 25 technicians and 54 employees overall.

What are the shop hours and what are the shift timeframes?

We are open 7:30-6:00 pm Monday through Friday and 7:30-2:00 pm on Saturday.

What tools does the shop provide that are available for all technicians to use?

Any and all diagnostic tools and equipment is available for all technicians. This includes Ford scan tools, off make scanners, Ford specialized tools, presses, alignment machines and tire equipment.

What type of break room facility is provided?

We have a recently renovated breakroom that has a refrigerator, cable tv, microwave and coffee machine.

How many bays does your shop have?

44 bays.

How many repair orders do you average per month?

1800 average repair orders per month.

What is your parts ordering process?

Fill requests asap - local PDC is 1 day out. If part is on delay or backorder we seek alternatives via local dealers or move to aftermarket equivalent parts.

What is your policy on side work?

Moonlighting is acceptable as long as it doesn't interfere with our normal operations. To utilize our facility we must have a an open repair order for insurance purposes.

Are there any other unique features of the work environment worth noting?

Air conditioning, state of the art locker room with lounge chairs and cable tv. Two available alignment racks and tire machines. Overhead oil rails available for most bays.

Do you offer any skills training or continuing education opportunities?

We pay for completed OEM Training both on site and off premise including : Travel, Lodging, Food, and time at class.

Can you describe opportunities for career growth at your business?

Sky is the limit! We have several dealers across several states that offer opportunity for advancement!

Can you describe your performance review process?

Yearly performance Evaluations

What type of safety training is required?

Quarterly Lift and Shop safety training

Can you describe how Techs work with and mentor younger techs?

We have dedicated techs that are here to work with our newer or younger techs side by side to provide them with the skill and training needed to grow as a technician.

How does your shop get involved with the local community?

We offer all full time employees 40 hours of PTO for volunteer work at qualified partners.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We participate in several local vocational programs. We also partner with Ford for the ASSETT program and YES program through the NHRA.

Where do you see the shop in five years?

We hope to grow enough over the next 5 years to add a stand alone facility that does reconditioning, detail and heavy line work. This is a part of our 5 year vision for growth.

Is there anything else you’d like to mention about career development and community?

We are contributors to Brownsburg High School Athletics department. We are also one of the gold sponsors with Brownsburg Education Foundation as well.

Do you have an application form and how long does it typically take to complete?

Our application includes a Caliper which helps us better understand individuals strengths and how to best manage you personally. Overall the application process takes about 30 minutes.

Do you phone screen applicants before doing in-person interviews?

Yes but it may depend on resume and skill level.

What do your in-person interviews entail?

We discuss technical skill level, what you are looking for from your employer and tell candidates about what we offer as an organization.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We do background checks and drug screening. Our traits assessments are done during the application process.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?


After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Up to 3 days depending on the scenario

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

This depends on the fit of the employee and qualifications.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $50,000 - $100,000/year ($24.04 - $48.08/hr)

Weekly Competitive Pay + Bonus opportunity! Flat Rate- Master Certified Technician, Ongoing Training Provided

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $45,000 - $80,000/year ($21.63 - $38.46/hr)

Weekly Competitive Pay + Bonus opportunity! Flat Rate Experienced Technician proficient in: Brakes, Steering, Suspension, Electrical and HVAC, On Going Training Provided.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $30,000 - $35,000/year ($14.42 - $16.83/hr)

Weekly Competitive Pay + Bonus opportunity! Entry Level hourly +Flat Rate - Recon Tech

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $30,000 - $35,000/year ($14.42 - $16.83/hr)

Weekly Competitive Pay + Bonus opportunity! Hourly Entry level technician able to perform L.O.F. and minor maintenance. On the job training provided.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $55,000 - $95,000/year

Weekly Competitive Pay + Bonus opportunity!

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $30,000 - $35,000/hour

Weekly Competitive Pay + Bonus opportunity! Paid Training!

Health Insurance Offered
UnitedHealthcare is our current medical healthcare administrator. Medical Plan - United HealthCare (UHC) • Eligibility: The Sunday following 84 days of employment • 2 Plans to choose from • Weekly Premiums based on how many individuals covered on the plan and Income
Dental Insurance Offered
Through Cigna Healthcare employees have a choice of two PPO Dental options • Eligibility: The Sunday following 84 days of employment.
Vision Insurance Offered
UnitedHealthcare is our current vision administrator. • Eligibility: The Sunday following 84 days of employment.
Retirement Plan Offered
401 K Company match offered through Fidelity. All full-time and part-time team members are eligible to participate in the retirement savings plan. • Eligibility: The Sunday following 84 days of employment. • Company match after one year of 50% on the first 6% of deferral. • Three year vesting scheduling on company match
Sick Leave Not Offered
Vacation Offered
PTO offered. (Up to 22 days depending on length of employment service) PTO (Paid Time Off) • Available to use after 6 months of employment. • PTO hours will be awarded based on tenure and date of hire as of January 1. • For new hires hired in: o January-88 hours (11 days) o February-80 hours (10 days) o March-72 hours (9 days) o April-64 hours (8 days) o May-56 hours (7 days) • 6 months to 2 years tenure on January 1-88 hours per calendar year. • 3 to 6 years tenure on January 1-136 hours per calendar year • 7+ years tenure on January 1-176 hours per calendar year.
Paid Holidays Offered
Technicians and Fixed Operations Employees receive 6 paid holidays. These holidays include: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day.
ST / LT Disability Offered
Short term disability and long term disability insurance offered.
Life Insurance Offered
Company-paid life insurance • $30,000 Company paid life insurance provided to all full time team members. • Additional life insurance may be purchased on team member, spouse and/or children
Uniforms Offered
Technician uniforms provided by employer
Other Offered
• Tool allowances available for select positions. Holiday Match Program- Team members who elect to defer one percent (1%) of their earnings up to a maximum of $100,000 gross wages (maximum $1,000 deferral) will receive that back on or after Thanksgiving plus another one percent (1%) match from the company (maximum $1,000 match from the company). Paid Pregnancy Disability Leave - Unum • Eligible after completing one year of continuous employment. • Paid leave up to eight weeks with 100% salary replacement Paid Paternity Leave • Eligible after completing one year of continuous employment • Paid leave for one week following the birth of a child.