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Under The Hood
Is the shop heated? Air conditioned?
The shop is heated. The shop is not currently air conditioned. The shop is equipped with several large shop fans which keep it cool in summer.
What is the size of the team I’d be working with?
5-8 team members
What are the shop hours and what are the shift timeframes?
7am-6pm Mon-Fri 8am-2pm Sat 40 hrs a week
What tools does the shop provide that are available for all technicians to use?
All special tools from GM are provided. Technicians have the option to purchase additional tools or bring their own tools that they currently own.
What type of break room facility is provided?
Technicians have access to a new full-size breakroom equipped with a full size refrigerator, microwave, and sink. The breakroom is also equipped with several tables for technicians to enjoy meals at with a TV. Recently remodeled locker and break room with A/C. You will have your own locker to put personal belongings.
How many bays does your shop have?
18
How many repair orders do you average per month?
800
What is your parts ordering process?
Many parts are stored at the shop location. More special order parts can be requested and approved through the parts department.
What is your policy on side work?
Family and personal vehicles can be worked on buy tech after normal business hours with a repair order open for insurance reasons
Do you offer any skills training or continuing education opportunities?
Skills training courses are offered to technicians. Training is also paid for most positions. On-site training and online digital training programs are available. Educational reimbursement program is also offered for technicians.
Can you describe opportunities for career growth at your business?
Our company offers a digital pathing tool program for employees to utilize. We believe in promoting from within.
Can you describe your performance review process?
Technicians performance is continually monitored and noted. However, there are annual technician performance review completed by the service manager.
What type of safety training is required?
Technician safety training is offered virtually through our company training portals.
Can you describe how Techs work with and mentor younger techs?
Many technicians start as apprentices. This means that they will be paired with a more experienced technician whom they will work alongside to learn and grow and advance their skills. The master tech and the apprentice tech will work together daily to ensure quality work and learning is being completed.
How does your shop get involved with the local community?
Bill Estes Chevy Buick GMC has been involved with the Local community since 2015 supporting the Boone County Boys and Girls Club, Lebanon High School, and the Boone County Cancer Society. Most recently we have also teamed up with the Shalam House.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We work with several trade schools and tech schools to encourage technician programs and training.
Where do you see the shop in five years?
We want to fill all 18 bays with a great team to continue providing the best service to our guests.
Do you have an application form and how long does it typically take to complete?
Yes, we provide an electronic application form. The application form takes about 10-15 minutes to complete. Once the application is completed the potential employee will then complete a Caliper Assessment which takes 40-50 minutes.
Do you phone screen applicants before doing in-person interviews?
No, the employee is invited in for an in-person interview.
What do your in-person interviews entail?
In-person interviews typically occur at our dealership where the potential hire will sit down with multiple management personnel. Typically the Service Manager and General Manager is present for in-person interviews. A few basic questions are asked, including what the potential hire is looking for in the job, what hours and days he or she can work, and what he or she values in a job.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes. Background checks as well as drug screening and personality tests are required for each employee prior to hiring.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We preform a Caliper assessment on all new hires. This is a form of a personality test that allows us to learn more about the employees personality, work style, interests and more. This assessment also records problem solving skills and the employees ability to work with a team.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
24 Hours
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
48-72 Hours
A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $80,000 - $100,000/year
Weekly pay direct deposits on Friday. Flat rate scale above NADA median average. As well as production accelerators in place for weekly hours produced.
B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $50,000 - $80,000/year
Weekly pay direct deposits on Friday. Flat rate scale above NADA median average. As well as production accelerators in place for weekly hours produced.
Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $32,000 - $38,000/year
Weekly pay direct deposits on Friday. Paid hourly with the ability to grow and do training to become an entry level tech/apprentice.
- Health Insurance Offered
- UnitedHealthcare is our current medical healthcare administrator. Medical Plan - United HealthCare (UHC) • Eligibility: The Sunday following 84 days of employment • 2 Plans to choose from • Weekly Premiums based on how many individuals covered on the plan and Income
- Dental Insurance Offered
- Through Cigna Healthcare employees have a choice of two PPO Dental options • Eligibility: The Sunday following 84 days of employment.
- Vision Insurance Offered
- UnitedHealthcare is our current vision administrator. • Eligibility: The Sunday following 84 days of employment.
- Retirement Plan Offered
- 401 K Company match offered through Fidelity. All full-time and part-time team members are eligible to participate in the retirement savings plan. • Eligibility: The Sunday following 84 days of employment. • Company match after one year of 50% on the first 6% of deferral. • Three year vesting scheduling on company match
- Sick Leave Not Offered
- Vacation Offered
- PTO offered. (Up to 22 days depending on length of employment service) PTO (Paid Time Off) • Available to use after 6 months of employment. • PTO hours will be awarded based on tenure and date of hire as of January 1. • For new hires hired in: o January-88 hours (11 days) o February-80 hours (10 days) o March-72 hours (9 days) o April-64 hours (8 days) o May-56 hours (7 days) • 6 months to 2 years tenure on January 1-88 hours per calendar year. • 3 to 6 years tenure on January 1-136 hours per calendar year • 7+ years tenure on January 1-176 hours per calendar year.
- Paid Holidays Offered
- Technicians and Fixed Operations Employees receive 6 paid holidays. These holidays include: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day.
- ST / LT Disability Offered
- Short term disability and long term disability insurance offered.
- Life Insurance Offered
- Company-paid life insurance • $30,000 Company paid life insurance provided to all full time team members. • Additional life insurance may be purchased on team member, spouse and/or children
- Uniforms Offered
- Technician uniforms provided by employer
- Other Offered
- • Tool allowances available for select positions. Holiday Match Program- Team members who elect to defer one percent (1%) of their earnings up to a maximum of $100,000 gross wages (maximum $1,000 deferral) will receive that back on or after Thanksgiving plus another one percent (1%) match from the company (maximum $1,000 match from the company). Paid Pregnancy Disability Leave - Unum • Eligible after completing one year of continuous employment. • Paid leave up to eight weeks with 100% salary replacement Paid Paternity Leave • Eligible after completing one year of continuous employment • Paid leave for one week following the birth of a child.
