Bell Ford - Technician Jobs in Phoenix, AZ

About Us

Our Ford dealership was founded in 1979, and while the aesthetics and inventory may have changed, our mission statement is still the same. The Bell Ford Mission Statement: Doing what's right, every time Creating an exceptional place to work, everyday Excellence in everything we do It's not hard to find a Ford dealer in Phoenix, but it is hard to find a dealership like ours. High-pressure sales tactics, needless haggling, and a lack of respect has no place at our Ford dealership. We aim to provide a great product, and offer the highest levels of customer service possible. We realize that our customers are the reason Bell Ford exists, and we strive to deliver the best products and services from the showroom to the auto service center. Respect is also at the core of our business practices. Above all, we listen to what our customers ask for and deliver without question. In addition to our awesome new Ford inventory, we also offer a full-service dealership, with services including: -A dedicated auto service center for routine maintenance and repair services -A body shop for any collision repairs -Our parts department features Genuine Ford and MotorCraft parts We truly can't wait to see you stop by our Ford dealership in Phoenix.

Photos

  • 1 OF 3 ROWS IN OUR SHOP
  • New chiller being installed.  Will cool the shop 30 - 35 degrees below ambient.
  • Service Cafe available to all staff.  Sodas, snacks, coffee, and more
  • Kim and David at one of our recruiting events.
  • Some of the car collection on display at the dealership.
  • New solar panels to help the whole store go green!
  • Top 10 reasons to work at Bell Ford
  • Back counter
  • Locker Room

Under The Hood

Is the shop heated? Air conditioned?

The shop is heated, and we have a chiller.

What is the size of the team I’d be working with?

40 technicians is the goal 10 service advisors 2 service managers 2 parts specialists

What are the shop hours and what are the shift timeframes?

7:00-5:00 Monday-Friday 7:00-5:00 Rotating Saturdays

What tools does the shop provide that are available for all technicians to use?

We provide all specialty tools including tire machines, flush equipment, alignment racks, hydraulic press and diagnostic equipment.

What type of break room facility is provided?

Microwave, Fridge, TV with Cable, and plenty of seating with tables and chairs.

How many bays does your shop have?

48 in the main shop 120 total

How many repair orders do you average per month?

1,500

What is your parts ordering process?

Ordering is all done through our computer system. Technician sends the parts request digitally to the advisor who will approve the job. When it's approved everyone involved will get a verification. Technicians never have to leave their bay.

What is your policy on side work?

Immediate family work is allowed on the technicians own personal time.

Are there any other unique features of the work environment worth noting?

We are a family owned and operated dealership that has been serving our community for the last 42 years. Our original owner is still involved with our business where everyone is treated as family not just a number.

Do you offer any skills training or continuing education opportunities?

We offer 3 different apprenticeship programs. This includes career paths for mainline technicians, transmission technicians and diesel technicians. We will cover the cost of any further education.

Can you describe opportunities for career growth at your business?

We will sit down and set out a career path and goals with our technicians. The growth possibilities are endless for the right technician. This includes service advisor and manager positions as well. During annual reviews we will make sure that we are still on the correct path and make adjustments if needed.

Can you describe your performance review process?

We run annual reviews. During the review we will discuss performance, productivity, quality of work, and align technicians career path and goals.

What type of safety training is required?

Compnet is our safety training partner. They come once a month for safety training.

Can you describe how Techs work with and mentor younger techs?

One experienced technician will work with five junior techs. Technician is a non flagging/non producing tech whose goal is to help train and improve our junior techs. We also run a similar program for our transmission technicians and are in the process of setting up a program for our diesel technicians.

How does your shop get involved with the local community?

Donations to local sports teams, walking for health.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Currently we have a relationship with West Mec high school and UTI. We also participate in the Asset program (2 year program Ford offers) where technicians can work and get an education.

Where do you see the shop in five years?

Our goal is put the best team around us as we possibly can. This includes anyone in the shop, to the front of the dealership and the office. This will help us grow as a dealership and individually in our professional careers.

Do you have an application form and how long does it typically take to complete?

We have a paper form application that takes about 20 minutes to complete.

Do you phone screen applicants before doing in-person interviews?

We usually try and have a quick conversation covering basic questions. Things like where they live, what they have for tools and a touch on their background.

What do your in-person interviews entail?

Interviews are done with our Service Director. During the interview we will discuss candidates work history, certifications and tool collection. We also want to get to know the candidates personality and hobbies to make sure it's a good fit. There will also be shop and dealership tour.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Background check Drug screens, we do not test for alcohol or marijuana

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No official assessment, during the interview and discovery process is where we uncover the majority of the technicians skill set.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

3-5 business days

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

3-5 business days

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $60,000 - $100,000/year

Flat-rate pay scale Experience, productivity, tenure, certifications all will play factors in pay

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $40,000 - $75,000/year

Flat-rate pay scale Experience, productivity, tenure, certifications all will play factors in pay

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $40,000 - $60,000/year

Flat-rate pay scale Experience, productivity, tenure, certifications all will play factors in pay There will also be an hourly minimum

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $30,000 - $50,000/year

Flat-rate pay scale Experience, productivity, tenure, certifications There will also be an hourly minimum Productivity mind set.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $40,000 - $120,000/year

Commission based pay, based on customer satisfaction and sales numbers.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $16 - $22/hour

Hourly pay

Health Insurance Offered
Eligible after 60 days of continuous employment Provider is Blue Cross Blue Shield 3 different tiers to elect from
Dental Insurance Offered
Eligible after 60 days of continuous employment United Concordia is the provider
Vision Insurance Offered
Eligible after 60 days of continuous employment Provider is Eye Med
Retirement Plan Offered
Eligible after 60 days of continuous employment 401K Fidelity match is up to 4% Fully vested after 5 years
Sick Leave Offered
Eligible after 90 days of continuous employment 5 days
Vacation Offered
Eligible after 1 years of continuous employment is 1 week 2 weeks after 2 years
Paid Holidays Offered
Yes, New Years, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christman
ST / LT Disability Offered
Eligible after 60 days of continuous employment Mutual of Omaha
Life Insurance Offered
Eligible after 60 days of continuous employment Mutual of Ohama
Uniforms Offered
Yes from Mission Linens, Ford Uniform
Other Not Offered

Shop Talk

Lube Tech Ivan Gomez talks about what it's like working for Bell Ford.

Josh Barber shares one of the craziest things that's ever happened to him as a Tech.

Josh Pecheco, Senior Master Team Leader, talks about what he does at Bell Ford.