Auto Source of West Michigan - Technician Jobs in Coopersville, MI

Photos

  • Picture of our location. 1st Bay is a "dry" bay with no hoise (good for electrical diag). 2nd Bay is a 2 post hoist. 3rd Bay is an alignment rack with Hunter Hawkeye Elite. 4th Bay is a 2 post hoist. 5th bay is a 2 post hoist.
  • Inside our shop. Well lit with plenty of room to work in each bay.
  • Addition photo of our shop, inside. Again, well lit with plenty of room to wheel equipment around and room to work.
  • Our waiting room used to be dated (Pictured here). We upgraded recently with new layout for a more modern look.
  • Our new more modern look. This is just the check in area. We have a new seating area away from the main enterance for customers.
  • Our new waiting area. Away from the shop and noise. Smart TV on the wall to give our customers a comfortable experience.
  • Pictured here is some of our diagnostic equipment. (VCM-II, GM Interface Module, Wi-Tech II, DRB-III) All items are used with a laptop.
  • This is a current photo of our front customer area. This is the first thing customers see when they enter our building.
  • Employees have their own bathroom.
  • Plenty of work for all levels.
  • Freezer is stocked with snacks and meals.
  • Fridge is always full of drinks and snacks. Occasionally the adult beverage or two ( Please Drink Responsibly)
  • Plenty of extra drinks to go around. Make a suggestion and you may see it there within the next couple days.
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Under The Hood

Is the shop heated? Air conditioned?

Shop is heated via Clean Burn Heater.

What is the size of the team I’d be working with?

Currently Auto Source has one Level A Tech and an Apprentice.

What are the shop hours and what are the shift timeframes?

Auto Source is open from 7:30am-5:30pm Monday - Friday. No weekends, No late nights.

What tools does the shop provide that are available for all technicians to use?

Auto Source offers GM (TDS/SDS), Ford (IDS), and Chryslers (Wi-tech2, DRB-III) OEM Tools to perform diagnostics. We also have an up to date Gscan-3. We have a Hawkeye Elite Alignment Machine. iPad Tablets for each technician. Autel TPMS and Tire Tread Tool.

What type of break room facility is provided?

Auto Source has an air conditioned waiting room and small break room. We provide bottled water, soda, energy drinks, snacks. . . Essentially you can request a beverage or snack of choice and it will be provided in the break room.

How many bays does your shop have?

5 bays. 1 Dry bay, 3 2post Hoist, 1 Alignment rack.

How many repair orders do you average per month?

100, busy enough to get closed to 120-130 with more staff.

What is your parts ordering process?

Service Writer writes all tickets and orders all parts.

What is your policy on side work?

Side work is not recommended but not enforced. Side work can not be performed on location.

Are there any other unique features of the work environment worth noting?

We try to have fun every day. We have a lunch meeting every week with food provided from local restaurants paid for by the company.

Do you offer any skills training or continuing education opportunities?

Always offering training when available. We will pay for the training and certifications.

Can you describe opportunities for career growth at your business?

Auto Source is not a large company, we focus on staying local to ensure no customer or employee feels like they are just another number.

Can you describe your performance review process?

We do not run a typical 30/60/90 day review. Nor do we strive to sit you down yearly and go over your failures or accomplishments. More over, we strive to focus on your growth daily and notate your accomplishments every week at our lunch meetings.

What type of safety training is required?

A brief walk through during the interview process is all that is required.

Can you describe how Techs work with and mentor younger techs?

We strive to encourage the younger generation to join the automotive industry.

How does your shop get involved with the local community?

The Owner is apart of a local Tech Center Program. We are a large contributor to the local high school team sports. We also sponsor one of Michigans largest car shows right here in Coopersville.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Joined a local Career Tech Center Automotive program to help encourage more students to join and grow in this industry.

Where do you see the shop in five years?

Looking to expand the location to have more bays including an area to perform autonomous calibrations

Do you have an application form and how long does it typically take to complete?

Our Application form is a standard application form that shouldnt take any longer than 5-10 minutes to complete.

Do you phone screen applicants before doing in-person interviews?

A phone call is a quick way to see if our energy is compatable. We prefer to have a short call before setting up any in-person interviews to ensure we can work together.

What do your in-person interviews entail?

We often have 2 in-person interviews. One interview is with the owner. This interview is to get a better understanding of what you are looking for and what we have to offer. We understand your time is valuable and we do not want to waste your time with longwinded interviews. The second interview is with the team. It is set so you can meet who you will be working with and they can see who will be working with them. Both parties are encouraged to ask questions about each other and offer information. The owner is not present or part of the second interview.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We do not currently perform drug testing or back ground checks at this time. A personality test is something we are looking to start with our interview process but is not manditory at this time.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Typically we like to respond within the next 24 hours with a rejection or offer.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Typically we can hire someone within a week or two based on both parties schedules and availability.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $50,000 - $90,000/year

Offering a Hybrid pay scale. You are paid hourly for being here. Based on the amount of hours you produce in any given week, your hourly wage increases the more you produce.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $36,000 - $65,000/year

Offering a Hybrid pay scale. You are paid hourly for being here. Based on the amount of hours you produce in any given week, your hourly wage increases the more you produce.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $25,000 - $50,000/year

Offering a Hybrid pay scale. You are paid hourly for being here. Based on the amount of hours you produce in any given week, your hourly wage increases the more you produce.

Health Insurance Offered
Health, dental, and vision are provided by Blue Cross Blue Shield. All employees are covered at 75%. Employee is responsible for family/spouse.
Dental Insurance Offered
See Health
Vision Insurance Offered
See Health
Retirement Plan Not Offered
Sick Leave Not Offered
Vacation Offered
1 week of vacation is available after 90 Days. 2 weeks after 2 years. 3 Weeks after 5 years. 4 Weeks after 10.
Paid Holidays Offered
All major holidays, if a holiday falls on a weekend we take the day closes to the holiday off. Christmas eve we grab breakfast together and only work a half day. New years eve is also only a half day. We do not work the Friday after Thanksgiving.
ST / LT Disability Not Offered
Life Insurance Not Offered
Uniforms Offered
We offer 11 shirts and pants with our logo and a name tag. These are provided by West Michigan Uniform.
Other Not Offered

Shop Talk

Open post

Top Shop Challenge: Do you work with any local high schools? If so, please describe the types of things you work with them on.

Auto Source is proudly part of a local career tech center through the muskegon county. We meet with the program twice a year. We are always looking to recruit their top candidates for extra help around the shop. Offering this to these students helps us as much as it helps them. Getting experience working for a shop and we get an extra set of hands that we can enjoy teaching and watching learn tricks of the trade.

Open post

Brief rundown of Auto Source, who we are and where we came from.