BMW of DES MOINES

Looking for an Experienced Service Technician. This person will be responsible for performing automotive repairs and service in accordance with store and factory standards.  This individual utilizes their skills to diagnose and resolve the different sources of automotive problems swiftly and accurately.  The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.

 Responsibilities

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.

• Diagnose the cause of malfunction.

• Complete all work according to the applicable safety requirements.

• Road-test vehicles to ensure quality of repair work.

• Accurately record time spent on repairs utilizing company time clocking procedures.

• Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.

• Complete all required training.

• Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.

• Other tasks/responsibilities assigned by manager

Skills and Qualifications

• Strong attention to detail and sense of urgency

• Excellent communication written & verbal

• Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:

• Lube and Maintenance Services

• Engine Repair, Suspension/Steering Repair, Brake Repair, Electrical/Electrical Systems Repair, Heating and A/C Repair

• Engine Drivability Diagnosis and Repair (Optional)

• Certification/Training:

• Manufacturer certified in all areas listed above.

• Minimum of 3 ASE certifications (Should be an ASE Master Technician)

• Customer Pay Proficiency Level: Greater than 105% Customer Pay Repairs

• Automotive Technical Knowledge – Three to five years’ experience

NOTE:  This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job.  While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.