Rihm Kenworth - South Saint Paul - Technician Jobs in South Saint Paul, MN

Position Summary: 

A Service Technician will perform both engine and chassis repairs on primarily Kenworth trucks, but also Peterbilt, International, Freightliner, vocational vehicles, and other makes. The scope of the job includes diagnosis, troubleshooting, and writing detailed stories for documentation purposes in addition to the physical work done on the truck.  

Essential Job Functions/Responsibilities: 

• Reads job orders, observes, and listens to vehicles in operation to resolve malfunctions and plan work procedures. 
• Adheres to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation. 
• Completes all work according to the applicable safety requirements and published procedures. 
• Ensures customer vehicles are returned at the same level of cleanliness prior to being serviced.  
• Makes every effort to achieve production objectives set by management. 
• Develops and maintains friendly and courteous relationships with customers, visitors, and coworkers. 
• Repair, overhaul, and perform routine maintenance on diesel Trucks and Equipment according to factory specifications.  
• Inspect and repair engines, drivetrain, hydraulic, fuel, air, electrical, HVAC, brakes and suspension.  
• Move customer trucks and equipment in and out of work bays, drive customer vehicles as needed for test drives (employees with CDL)  
• Meets all federal, Minnesota state, and local regulations. 
• Performs work as outlined on repair orders efficiently and accurately in accordance with dealership, factory, and customer standards. 
•  Utilize testing equipment, precision instruments and gauges, hand tools, portable power tools, cranes, and hoists as needed.  
• Maintains a clean and professional work environment including tools, equipment, shop and service truck to high appearance standards.  
• Completes all required electronic and other documentation as required by customers, and suppliers.  
• Attends training classes as required. 

Education & Essential Qualifications:  

• High School Diploma or GED 
• 1+ years Fleet or Dealership experience 
• Possess own tools. 

Key Attributes/Skills/Characteristics: 

• Self-motivated with ability to work independently.  
• Strong written and verbal communication skills 
• Dedication to teamwork and collaboration 
• Customer service skills to ensure friendly and professional interactions with customers. 

Preferred Qualifications: 

• ASE certification 
• CDL certification 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee will need to lift and/or move up to 50 pounds.  
• Specific vision abilities required by this job include close vision, depth perception, peripheral vision, color vision, and ability to adjust focus. 
• The employee is regularly required to use arms, hands, and fingers to feel, grasp, push, pull, squeeze, and/or reach. 
• The employee is frequently required to stand, walk, sit, stoop, kneel, crouch, crawl, talk, and hear. 
• The employee is often required to climb and occasionally required to balance. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and vibration. 
• The employee may be exposed to fumes or airborne particles. 
• The noise level in the work environment is usually moderate and occasionally loud. 

RFC is proud to operate with Traction EOS® to foster an environment of focus and accountability, and to maintain a healthy leadership team. 

This job description is not designed to contain a comprehensive list of tasks, responsibilities, or duties.  Rihm Family Companies reserves the right to amend this document to meet legal, business, and organizational requirements as necessary. 

Rihm Family Companies is an Equal Opportunity Employer. At RFC we are committed to treating all employees and applicants equitably based upon merit and experience, without regard to race/ethnicity, religion, gender identity/expression, disability, veteran status, or any other legally protected classification.