Earthborne, Inc
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Entry Level Parts Counterperson
Who We Are
Earthborne Trucks and Equipment is a family-owned truck and equipment dealership with over 48 years of dedicated service to our customers. We are seeking a hard-working and friendly employees who are eager to join our growing team.
Earthborne Trucks and Equipment is a family-owned truck and equipment dealership with over 48 years of dedicated service to our customers. We are seeking a hard-working and friendly employees who are eager to join our growing team.
We are currently seeking a Parts Counterperson who will determine parts necessary for customer requests or requirements, provide quotes, and suggest companion items. By becoming a trusted parts advisor, you'll create customer relationships to last a lifetime.
What We Offer
- Paid Health Insurance
- 401K
- Paid time off
- Paid training
- Flexible hours
- Uniform provided
- Fantastic Culture and Work Environment
Responsibilities
- Unload, check in, receive, and put away stock orders.
- Ship parts orders as needed.
- Process vendor returns.
- Fill in for front counter parts employees as needed.
- Answer incoming calls promptly and process telephone orders.
- Determine customer needs and fulfill orders.
- Read and interpret catalogs and e-catalogs to determine replacement part numbers and prices
- Determine replacement parts required according to inspections of old parts, customer requests, or customer descriptions of malfunctions.
- Examine returned parts for defects.
- Prepare part sales invoices.
- Assist in management of inventory/stock.
- Establishes and maintains rapport with current customers, always remaining aware of, and addressing their needs.
Basic qualifications
- Must have a high school diploma or GED equivalent.
- Basic knowledge of equipment parts.
- A customer service centered attitude and exceptional communication skills to convey information effectively.
- Equipment and truck parts sales experience a plus.