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Under The Hood
Is the shop heated? Air conditioned?
Our shop is heated.
What is the size of the team I’d be working with?
7 Technicians 2 Parts Specialists 2 Service Writers 1 Detailer 1 Lot Attendant
What are the shop hours and what are the shift timeframes?
Mon-Friday: 7:30A - 6:00P Saturday: 8:00A - 4:00P Sunday: CLOSED
What tools does the shop provide that are available for all technicians to use?
Hunter alignment racks Hunter wheel and tire equipment OEM Special tools, A/C equipment, Engine/Transmission supports and stands
What type of break room facility is provided?
Large breakroom with big screen tv, fridge/freezer, microwave, toaster, toaster oven
How many bays does your shop have?
10 Bays 1 In-ground Alignment Rack
How many repair orders do you average per month?
200-230 Repair Orders 1000 Labor Hours
What is your parts ordering process?
We stock many popular OEM parts in-house. If not in stock, special order as needed.
What is your policy on side work?
Strictly prohibited.
Are there any other unique features of the work environment worth noting?
We provide toolboxes and workbenches to all technicians.
Do you offer any skills training or continuing education opportunities?
We have a corporate training for basics/intro level technician training, as well as getting comfortable with Xtime inspection tool and media usage for inspections. We also pay for technicians to go to manufacturer training and get certified in all the necessary skills all the way up to Master level. Continued education via online and classroom training. We also have tuition reimbursement plans for courses taken while employed.
Can you describe opportunities for career growth at your business?
There are advancement opportunities available both at our location as well as in our entire organization.
Can you describe your performance review process?
We have an initial 60 day review as well as annual reviews unless it is required to have more at other intervals.
What type of safety training is required?
There are corporate level interactive video trainings and any required manufacturer training courses.
Can you describe how Techs work with and mentor younger techs?
Our tenured technicians do a great job of mentoring and teaching new technicians
How does your shop get involved with the local community?
Tom Wood is very involved in the community. We are the main sponsor for the automotive education at Ivy Tech Community College. We have an annual golf outing for the American Cancer Society. We have a toy drive for YMCA each year. We are also involved with Lincoln Tech, Wyotech, and J Everett Light Career Center.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Our corporate trainer recently recruited a few people from J Everett Light Career Center, which is a local high school level career center. We also invest in and recruit from Lincoln Tech and Ivy Tech locally, as well as Wyotech nationally.
Do you phone screen applicants before doing in-person interviews?
Yes, we screen applications and resumes to check employment history, experience, etc.
What do your in-person interviews entail?
Usually the first interview is one-on-one with the service manager. For some positions, we will have a second interview or bring the GM in for the interview.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Typically 3-5 business days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Approximately 1-2 weeks.
A Level Technician
Pay Range: $34.00 - $40.00/hour
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B Level Technician
Pay Range: $30.00 - $34.00/hour
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C Level Technician
Pay Range: $24.00 - $30.00/hour
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Lube Technician
Pay Range: $14.00 - $20.00/hour
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- Health Insurance Offered
- We have an excellent medical insurance package on the first of the month after 60 days of employment. Employees also have options for spouses and families.
- Dental Insurance Offered
- Dental insurance is available on the first of the month after 60 days of employment. Employees also have options for spouses and families.
- Vision Insurance Offered
- Vision insurance is available on the first of the month after 60 days of employment. Employees also have options for spouses and families.
- Retirement Plan Offered
- 401K option is available for employees that are eligible based on age restrictions on the first of the month after 90 days of employment. Employer match of 25% of the first 6% saved. Fully vested after 6 years.
- Sick Leave Offered
- 3 days PTO after 90 days of employment. Renews annually.
- Vacation Offered
- 1 week vacation after 1 year of employment. 2 weeks at 2 years of employment. 3 weeks at 5 years of employment.
- Paid Holidays Offered
- We offer paid holidays starting immediately on hire date. All major national holidays.
- ST / LT Disability Offered
- We offer short term disability on the first of the month after 60 days of employment.
- Life Insurance Offered
- Tom Wood pays for employee life insurance of $10,000 on the first of the month after 60 days of employment. Employees have the option to purchase an increased amount of their own, or purchase for spouse, as well as dependents.
- Uniforms Offered
- Company provides uniforms for technicians.
- Other Offered
- Tuition reimbursement is available on a case-by-case basis.
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Shop Talk
Here at Tom Wood Volkswagen Noblesville we are a proud Sunbit Partner. Sunbit empowers the Dealership by providing a simple and fast financing solution for customers, enabling them to approve purchases instantly. With no paperwork, advisors can offer flexible payment options, increasing closing percentages on Technicians recommendations. By making services more accessible, Sunbit helps improve service efficiency, and enhance overall customer loyalty.
We have received our new D3 Edge box! Volkswagen is sending these to all dealers to act as an on-site server for software updates and control module software configuration. By having this data on location it will save a large amount of time when performing software related procedures since we will no longer have to download the files from the server in Germany anymore!
With the addition of a Hunter Quick Check machine we get instantaneous alignment and tire tread check results link to the customers inspection form. This allows us to seamlessly show customers their tread depth and alignment angles while doing the walk around check in allowing us double alignment sales in the first month!
