Photos
Under The Hood
Is the shop heated? Air conditioned?
Shop is heated.
What is the size of the team I’d be working with?
16 Technicians
What are the shop hours and what are the shift timeframes?
Mon-Friday: 7:30A - 6:00P Saturday: 8:00A - 4:00P Sunday: CLOSED
What tools does the shop provide that are available for all technicians to use?
OEM special tools available in-shop
What type of break room facility is provided?
Large breakroom with fridge/freezer and microwave
How many bays does your shop have?
23 mechanical bays 6 detail bays 3 paint bays 1 alignment rack
How many repair orders do you average per month?
1,200
What is your parts ordering process?
We stock many popular OEM parts in-house. If not in stock, special order as needed.
What is your policy on side work?
Strictly prohibited.
Are there any other unique features of the work environment worth noting?
We provide toolboxes and workbenches to all technicians.
Do you offer any skills training or continuing education opportunities?
We have a corporate training for basics/intro level technician training, as well as getting comfortable with Xtime inspection tool and media usage for inspections. We also pay for technicians to go to manufacturer training and get certified in all the necessary skills all the way up to Master level. Continued education via online and classroom training. We also have tuition reimbursement plans for courses taken while employed.
Can you describe opportunities for career growth at your business?
There are advancement opportunities available both at our location as well as in our entire organization.
Can you describe your performance review process?
We have an initial 60 day review as well as annual reviews unless it is required to have more at other intervals.
What type of safety training is required?
There are corporate level interactive video trainings and any required manufacturer training courses.
Can you describe how Techs work with and mentor younger techs?
Our tenured technicians do a great job of mentoring and teaching new technicians
How does your shop get involved with the local community?
Tom Wood is very involved in the community. We are the main sponsor for the automotive education at Ivy Tech Community College. We have an annual golf outing for the American Cancer Society. We have a toy drive for YMCA each year. We are also involved with Lincoln Tech, Wyotech, and J Everett Light Career Center.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Our corporate trainer recently recruited a few people from J Everett Light Career Center, which is a local high school level career center. We also invest in and recruit from Lincoln Tech and Ivy Tech locally, as well as Wyotech nationally.
Do you phone screen applicants before doing in-person interviews?
Yes, we screen applications and resumes to check employment history, experience, etc.
What do your in-person interviews entail?
Usually the first interview is one-on-one with the service manager. For some positions, we will have a second interview or bring the GM in for the interview.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Typically 3-5 business days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Approximately 1-2 weeks.
A Level Technician
Pay Range: $0.00 - $35.00/hour
Production bonus
B Level Technician
Pay Range: $0.00 - $28.00/hour
Production bonus
C Level Technician
Pay Range: $0.00 - $24.00/hour
Production bonus
Lube Technician
Pay Range: $0.00 - $18.00/year
Spiffs for upselling
- Health Insurance Offered
- We have an excellent medical insurance package on the first of the month after 60 days of employment. Employees also have options for spouses and families.
- Dental Insurance Offered
- Dental insurance is available on the first of the month after 60 days of employment. Employees also have options for spouses and families.
- Vision Insurance Offered
- Vision insurance is available on the first of the month after 60 days of employment. Employees also have options for spouses and families.
- Retirement Plan Offered
- 401K option is available for employees that are eligible based on age restrictions on the first of the month after 90 days of employment. Employer match of 25% of the first 6% saved. Fully vested after 6 years.
- Sick Leave Offered
- 3 days PTO after 90 days of employment. Renews annually.
- Vacation Offered
- 1 week vacation after 1 year of employment. 2 weeks at 2 years of employment. 3 weeks at 5 years of employment.
- Paid Holidays Offered
- We offer paid holidays starting immediately on hire date. All major national holidays.
- ST / LT Disability Offered
- We offer short term disability on the first of the month after 60 days of employment.
- Life Insurance Offered
- Tom Wood pays for employee life insurance of $10,000 on the first of the month after 60 days of employment. Employees have the option to purchase an increased amount of their own, or purchase for spouse, as well as dependents.
- Uniforms Offered
- Company provides uniforms for technicians.
- Other Offered
- Tuition reimbursement is available on a case-by-case basis.
Shop Talk
Top Shop Challenge: Let's hear it for our shop leaders. Tell us about one of the leaders in your shop and how he or she motivates the team.
Steve has been a technician for 40 plus years and the shop foreman here at Tom Wood Nissan for the past 20 years. Steve has brought his vast knowledge and passed it on to many of the technicians in the shop. He ensures the work is even spread throughout the shop and makes sure quality controls are set for a great customer experience. Steve is the true leader of the service department.
Top Shop Challenge: It's crazy that 2024 is already half over. Share with us some shop goals you had at the start of the year and give an update on how they are progressing
This first half of the year we have undergone some renovations to the Tom Wood Nissan store, and it is finally coming to an end with the addition of the new Nissan logo signage. We are always striving to provide our customers with the most up to date accommodations while servicing and purchasing their new Nissan. Stop by any time for a nice cup of Starbucks coffee and have a look around
Top Shop Challenge: Who on your team always has the craziest or funniest stories to share?
We want to take this opportunity to wish Curt Arnold and happy anniversary as he celebrates 10 years with the Tom Wood Nissan store. Curt has a strong desire to help customers and is an asset to the Tom Wood Group. Here's to another 10 years Curt, thank you.
Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
Last month was a struggle as customer counts seem to be down at the moment. This is not uncommon since Spring Break finished up and work always tends to slow down after that. Also, there was a full eclipse that happened and seemed to take everyones attention from servicing their vehicles.