Audi Palo Alto - Technician Jobs in Palo Alto, CA

Yes and yes!

35 total team members in the Service department, 21 of whom are technicians.

The shop operates Monday - Saturday. We have 2 shifts M-F, 7:30am-4:30pm and 9am-6pm. Our Saturday shift is 8am-4pm.

Volkswagen/Audi specialized tools including diagnostic tools. We are working on developing a tool kit for hourly techs to use.

We have an upstairs breakroom with tables, refrigerator, microwave, sink

We have 27 bays total, 14 in our own building, 13 from neighboring stores including our sister Mercedes-Benz of Palo Alto store. We stay busy!!

We average 29 ROs a day and about 700 ROs a month.

Once work is approved by the customer, whether warranty or customer pay, the request is submitted through our DMS and the counter team will order parts as needed based on availability. The counter team will follow-up with the advisor and technician when the parts arrive in-store.

We allow side work that is approved by the Service Manager on case-by-case basis.

Growth and training of our techs is important to us. We frequently send techs to training, as long as you're up to date on pre-requisites and have the attitude and desire to learn. We also prioritize a family atmosphere and are committed to success. Our team regularly works extra hours to support one another and achieve our goals. If you want to be part of a high-performing, family-oriented team, look no further!

We offer ongoing training opportunities for technicians and will cover tuition for manufacturer training programs to help you attain additional certifications.

We help technicians become manufacturer certified and offer pay increases for each additional certification you complete. When possible, we look to promote from within for leadership roles like Lead Service Technicians, Shop Foreman, and Service Manager.

We meet monthly with technicians to review their goals, their current performance metrics, and create a plan to improve and sustain success in the next month.

We have online, required safety training for all new employees. During your first few days on the job, you will be given an orientation to the department and the shop for location-specific safety training.

We're a team environment so we expect our technicians to be able to work together. This allows for our more experienced technicians to collaborate with younger techs and broaden their skill and knowledge base.

We attend community events and regularly partner with local non-profits. We seek to be part of the broader Bellingham community whenever possible.

We partner with local high schools and tech schools to search for apprentice technicians looking to jumpstart their career.

Yes, in most cases a hiring manager or recruiter will call you to briefly discuss your application and background over the phone.

Interviews typically last 20-30 minutes and cover a range of topics. Be prepared to discuss your past work experience, skills, and how you would approach or solve various challenges and tasks for the position. Our hiring managers also want to get to know you personally. Your character and fit into our hospitality-driven culture are just as important as any technical skills you bring to the table.

No.

No. Your skills will be assessed during the screening and interview process.

We typically get back to candidates within 2 weeks of their interview.

The full hiring process takes approximately 3-4 weeks from the time your application is submitted to the time an offer is made and accepted.

We offer $25/hour for C level techs and $50+ per hour for A level techs depending on skills and certifications.

Hourly flat-rate for A level or Master Certified Techs.

Hourly flat-rate for B level Tech

Hourly rate for entry or C level techs. Some techs with prior experience can start with a flat-rate.