Tom Wood Volvo Cars - Technician Jobs in Indianapolis, IN

Top Shop for Technician Jobs in Indianapolis, IN


Under The Hood

Is the shop heated? Air conditioned?

Our shop is both heated and air conditioned.

What is the size of the team I’d be working with?

We are building a team of 30 technicians

What are the shop hours and what are the shift timeframes?

Mon-Friday: 8:00A - 5:00P Saturday: 8:00A - 4:00P Sunday: CLOSED 4 day/wk 10HR shifts available

What tools does the shop provide that are available for all technicians to use?

All factory tools, in-stall lifts, in-stall h20-oil-coolant-wiper fluid, and tool boxes.

What type of break room facility is provided?

Large breakroom with A/C, big screen tv, fridge/freezer, microwaves, and toaster.

How many bays does your shop have?

44 bays

How many repair orders do you average per month?


What is your parts ordering process?

We stock many popular OEM parts in-house. If not in stock, special order as needed.

What is your policy on side work?

Strictly prohibited.

Are there any other unique features of the work environment worth noting?

We provide toolboxes and workbenches to all technicians.

Do you offer any skills training or continuing education opportunities?

We have a corporate training for basics/intro level technician training, as well as getting comfortable with Xtime inspection tool and media usage for inspections. We also pay for technicians to go to manufacturer training and get certified in all the necessary skills all the way up to Master level. Continued education via online and classroom training. We also have tuition reimbursement plans for courses taken while employed.

Can you describe opportunities for career growth at your business?

There are advancement opportunities available both at our location as well as in our entire organization.

Can you describe your performance review process?

We have an initial 60 day review as well as annual reviews unless it is required to have more at other intervals.

What type of safety training is required?

There are corporate level interactive video trainings and any required manufacturer training courses.

Can you describe how Techs work with and mentor younger techs?

Our tenured technicians do a great job of mentoring and teaching new technicians

How does your shop get involved with the local community?

Tom Wood is very involved in the community. We are the main sponsor for the automotive education at Ivy Tech Community College. We have an annual golf outing for the American Cancer Society. We have a toy drive for YMCA each year. We are also involved with Lincoln Tech, Wyotech, and J Everett Light Career Center.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Our corporate trainer recently recruited a few people from J Everett Light Career Center, which is a local high school level career center. We also invest in and recruit from Lincoln Tech and Ivy Tech locally, as well as Wyotech nationally.

Where do you see the shop in five years?

We see a fully staffed service drive and enough technicians to handle all incoming work and keep everyone busy!

Do you have an application form and how long does it typically take to complete?

We have an online application that takes about 15-20 minutes to fill out.

Do you phone screen applicants before doing in-person interviews?

Yes, we screen applications and resumes to check employment history, experience, etc.

What do your in-person interviews entail?

Usually the first interview is one-on-one with the service manager. For some positions, we will have a second interview or bring the GM in for the interview.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?


Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?


After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Typically 3-5 business days

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Approximately 1-2 weeks.

A Level Technician Pay Range: $36.00 - $43.00/hour


B Level Technician Pay Range: $30.00 - $36.00/hour


Lube Technician Pay Range: $18.00 - $22.00/hour


Service Advisor Pay Range: $75,000.00 - $150,000.00/year


C Level Technician Pay Range: $22.00 - $30.00/hour


Health Insurance Offered
We have an excellent medical insurance package on the first of the month after 60 days of employment. Employees also have options for spouses and families.
Dental Insurance Offered
Dental insurance is available on the first of the month after 60 days of employment. Employees also have options for spouses and families.
Vision Insurance Offered
Vision insurance is available on the first of the month after 60 days of employment. Employees also have options for spouses and families.
Retirement Plan Offered
401K option is available for employees that are eligible based on age restrictions on the first of the month after 90 days of employment. Employer match of 25% of the first 6% saved. Fully vested after 6 years.
Sick Leave Offered
3 days PTO after 90 days of employment. Renews annually.
Vacation Offered
1 week vacation after 1 year of employment. 2 weeks at 2 years of employment. 3 weeks at 5 years of employment.
Paid Holidays Offered
We offer paid holidays starting immediately on hire date. All major national holidays.
ST / LT Disability Offered
We offer short term disability on the first of the month after 60 days of employment.
Life Insurance Offered
Tom Wood pays for employee life insurance of $10,000 on the first of the month after 60 days of employment. Employees have the option to purchase an increased amount of their own, or purchase for spouse, as well as dependents.
Uniforms Offered
Company provides uniforms for technicians.
Other Offered
Tuition reimbursement is available on a case-by-case basis.

Shop Talk

Open post


5 X Top Dealer! WooHoo! We strive for Excellence in every area, take minute to find out more about our team.

Open post


Green is Good! Congratulations to the entire team for their hard work and perseverance! Making clients happy and satisfying their needs is paramount to our success. Come join a winning team!

Open post


Congratulations to Jaguar Indianapolis for achieving #1 in the Nation for Service Net Promoter Score!

Open post


Today we celebrate Brian Wagner, Dennis Ferguson and Trystan Carroll receiving their Master Technician Awards from Volvo

Open post


Today we Celebrate fantastic examples of what is right when you choose to join the Tom Wood Team! Left to right, please meet RT Morris, Volvo Brand Leader who has been with Tom Wood Volvo Cars for 10 years. To his left is Jon Walker, JLR Technician who has been helping our clients for 20 years. Lastly meet Gordon Gormal who has been a huge part of Tom Wood Volvo Cars for 40 years! Thank you to these great men is not enough, what they contribute to our clients and our culture cannot be measured, it can only be appreciated. (also pictured General Manager Kip Miles, not pictured Josh Lagler who is celebrating his 10 year milestone with Tom Wood)

Open post


Pierce is a rising star! He just passed his 1 year with Tom Wood and is EXCELLING! Great work Pierce and thank you!