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Under The Hood
Is the shop heated? Air conditioned?
CLIMATE CONTROLLED INDOOR FACILITY, HEAT AND A/C, WITH VENTILATION MANAGEMENT SYSTEM, AUTOMATICALLY OPENING DOORS
What is the size of the team I’d be working with?
30 TECHNICIANS, 10 ADVISORS
What are the shop hours and what are the shift timeframes?
7AM - 4PM, 8AM-5PM, 5 Day work weeks, 40 Hour Work Weeks
What tools does the shop provide that are available for all technicians to use?
Toolboxes are Built-in and provided for technicians, along with a Roll Cart. OEM Scan Tools, Battery Testers, Hybrid Tools, Tire Machines, Strut Tamer, A/C Machines, Pro Cut Brake Lathes, all Matching Rotary Lifts
What type of break room facility is provided?
Quiet Break Room with TV, Vending Machines, Sink, Microwave, and Refrigerator/Freezer, located within the Service Facility for Convenience
How many bays does your shop have?
31 Bays
How many repair orders do you average per month?
3,300 Customer Pay / Warranty / Used Cars
What is your parts ordering process?
Parts Ordered from Gulf States Toyota Daily. Most parts available Next Day
What is your policy on side work?
Side work is Not Permitted. Repair of Personal and immediate family vehicles on Personal Time is permitted with prior Mgmt Approval.
Are there any other unique features of the work environment worth noting?
Automated Facility. Clean, Professional and Efficient. Ease of access to Parts, Service Drive. Led Lighting Througout. Locker Room, Break Room, Men's and Women's Restoom Available in Shop. Predominantly Maintenance and CP Work.
Do you offer any skills training or continuing education opportunities?
We support our techs in attaining all factory certifications. We also have created a number of internal training paths to sharpen and develop the necessary skills to succeed.
Can you describe opportunities for career growth at your business?
All of our brands are rapidly growing. There will be multiple opportunities for leadership minded individuals to shine, along with entry level techs to grow into future leadership positions.
Can you describe your performance review process?
We conduct annual performance reviews which consist of a self review and a manager review. Discussion includes how things are going, performance, and goals.
What type of safety training is required?
Lift, chemical, and driver safety trainings are conducted during orientation. We also conduct quarterly 15 min shop safety reviews and training sessions.
Can you describe how Techs work with and mentor younger techs?
We currently have a program where younger techs can sign up and based on performance can enter into our accelerated learning program. This consists with 3 months of intensive diagnostic work, 3 months as our engine intake diagnostic specialist, and 3-6 months in our engine specific shop including then training the incoming techs in the program.
How does your shop get involved with the local community?
Penske Automotive and Round Rock Hyundai participate in multiple Charitable activities. From supporting Paralyzed Veterans, to food and toy drives during the holidays. We are always looking for meaningful ways to give back to the community.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We work with local tech schools and instructors to identify exceptional students interested in a career. For graduating UTI students we offer tuition reimbursement programs, see service manager for details.
Is there anything else you’d like to mention about career development and community?
Our goal is to not just be a Job, but a career. Our philosophy is to always to the right thing. We do right by our customers, our employees, our manufacturer.
Do you phone screen applicants before doing in-person interviews?
Yes, we perform a light screen to see where the candidates interest level is and a light discussion about their background.
What do your in-person interviews entail?
All applicants will interview with the Service Manager, Service Director, and General Manager during our screening process. Discussion includes their background, certifications and future goals.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Drug screens, background checks, and personality tests are performed
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
3-5 days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Approximately 2 weeks.
Express Advisor
Pay Range: $40,000.00 - $60,000.00/year
All commission
A Level Technician
Pay Range: $75,000.00 - $150,000.00/year
Flat-rate pay structure, based on tenure, certifications and experience
B Level Technician
Pay Range: $60,000.00 - $80,000.00/year
Flat-rate pay structure, based on tenure, certifications and experience
C Level Technician
Pay Range: $40,000.00 - $60,000.00/year
Flat-rate pay structure, based on tenure, certifications and experience
Service Advisor
Pay Range: $60,000.00 - $100,000.00/year
All commission
Lube Technician
Pay Range: $35,000.00 - $42,000.00/year
Hourly paid position
- Health Insurance Offered
- Eligibility for the below benefits begins on the first of month following 60 days of employment. You must enroll within your first 30 days of employment. Employees are eligible to elect one of the following medical plans: Penske Health InvestmentPlan (PHIP) –In-Network Highlights Penske Health ValuePlan (PHVP) –In-Network Highlights Employees enrolled in either plan may be eligible to participate in a Health Savings Account (HSA). After one year of employment, Penske will contribute to your HSA. To be eligible, you must contribute at least $100/Single or $200/Family per year. Penske will contribute up to $300/Single and up to $600/Family. Employees can also contribute to their HSA through payroll deductions up to the IRS Maximum (2022: $3,650 for single, $7,300 for family), inclusive of any company contributions.
- Dental Insurance Offered
- Employees are eligible to elect in one of the following dental plans: Delta Dental PPO Delta Dental HMO
- Vision Insurance Offered
- Employees are eligible to elect in VSP vision plans, which also include access to hearing discounts.
- Retirement Plan Offered
- Employees will be automatically enrolled in the 401(k) with a 2% contribution. Contributions will begin on the first of the month following 60 days employment. Employees may decline participation within 30 days before contributions begin. Current company match is 62 ½ cents on the dollar up to 4% of pay.
- Sick Leave Offered
- Up to 3 days of paid sick leave provided.
- Vacation Offered
- Vacation accruals are 1 week per year for employees with 0-3 years of tenure. Accrual increases to 2 weeks for employees with 3-7 years of tenure. Accrual increases to 3 weeks for employees with 7 or more years of tenure.
- Paid Holidays Offered
- Paid Holidays including 4th of July, Memorial day, Labor Day, Christmas, Thanksgiving, New Years Day.
- ST / LT Disability Offered
- Supplemental Short and Long term disability available through American Fidelity.
- Life Insurance Offered
- $10,000 in life insurance is provided to all employees free of charge. Additional life insurance options are available from American Fidelity.
- Uniforms Offered
- Uniforms provided.
- Other Offered
- Access to exclusive programs, perks, and discounts including apparel, car/truck rentals, mortgage services, tires and parts, and more Penske Vehicle Purchase Program Comprehensive Employee Assistance Program through ComPsych
