Ed Martin Buick GMC - Technician Jobs in Carmel, IN

Top Shop for Technician Jobs in Carmel, IN

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Under The Hood

Is the shop heated? Air conditioned?

The shop is heated and has huge overhead fans that move a lot of air in summer.

What is the size of the team I’d be working with?

35 team members

What are the shop hours and what are the shift timeframes?

7:00am-6:00pm Monday thru Friday 7:00am-2:00pm Saturday Variety of shifts based on during these hours.

What tools does the shop provide that are available for all technicians to use?

All standard GM tools, tire equipment, alignment equipment.

What type of break room facility is provided?

Clean technician break room with full size refrigerator, microwave, TV, and vending.

How many bays does your shop have?

22 with addition in works

How many repair orders do you average per month?

2500

What is your parts ordering process?

Most techs use advanced service to order parts, parts are received as soon as possible

What is your policy on side work?

Cannot compete with the company.

Are there any other unique features of the work environment worth noting?

Have a shop foreman who is a GM World Class technician to assist as needed.

Do you offer any skills training or continuing education opportunities?

We offer GM training courses. We pay expenses and flat rate hours for the training. We also encourage and pay for ASE courses.

Can you describe opportunities for career growth at your business?

Career growth is important to Ed Martin. Many managers at our store started at an entry-level position and have worked their way up to their current positions. At Ed Martin, We Hire to Retire.

Can you describe your performance review process?

Performance reviews are completed on an ongoing basis as employees progress. We do not complete scheduled reviews.

What type of safety training is required?

We have an outside company that oversees our safety training. They complete onsite training twice a year and online training is ongoing throughout the year.

Can you describe how Techs work with and mentor younger techs?

Apprentice technicians work with our World-class and master technicians. They begin with one-on-one training and transition into working on their flat rate jobs.

How does your shop get involved with the local community?

Ed Martin is very involved in youth organizations, High School career centers, and Trade schools. We participate in Job Fairs, Skills USA competitions and programs for younger students to get them interested and involved in the automotive industry.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Ed Martin is very involved in youth organizations, High School career centers, and Trade schools. We participate in Job Fairs, Skills USA competitions and programs for younger students to get them interested and involved in the automotive industry.

Where do you see the shop in five years?

Our service department is growing rapidly. We are in a growing community and have a vibrant outreach program. We continue to set record growth month after month. We are expanding our shop and are always looking for talented employees.

Is there anything else you’d like to mention about career development and community?

Everyone at Ed Martin, from the Owners to the employees are focused on helping each other succeed and on reaching out to our community.

Do you have an application form and how long does it typically take to complete?

We utilize a written application. It normally takes an applicant about 15 minutes to fill out.

Do you phone screen applicants before doing in-person interviews?

We often do phone interviews prior to in-person interviews. However we will do in-person interviews if an applicant stops in the dealership and requests to interview.

What do your in-person interviews entail?

We discuss the applicants skill level, work history, available hours of work and future career goals. We allow the applicant to ask questions and then offer them a tour of the facility.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We do a background check on drivers license.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Normal wait time is only 24 hours. This process could take longer in cases where we have a large number of applicants.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Normal wait time is only 24 hours. This process could take longer in cases where we have a large number of applicants.

Is there anything else you’d like to mention about your hiring process?

We like for prospective employees to start as soon as possible but we understand when they want to give their current employer a respectable notice.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $50,000.00 - $150,000.00/year

Tech bonus per hour after 45hrs, 55hrs, 65hrs and 75hrs.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $30,000.00 - $65,000.00/year

Tech bonus per hour after 45hrs, 55hrs, 65hrs and 75hrs.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $20,000.00 - $50,000.00/year

Bonus structure for overall hours turned as a team.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $50,000.00 - $110,000.00/year

Commission-based sales off of total sales, customer satisfaction bonus, incentive programs for product contests.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $15.00 - $16.00/hour

Clock Hour

Health Insurance Offered
Multiple options depending on your needs and those of your family. Free wellness check annually. Family plans are very competitive plus up to an $800 HRA card.
Dental Insurance Offered
Multiple options depending on your needs and those of your family.
Vision Insurance Offered
Multiple options depending on your needs and those of your family.
Retirement Plan Offered
Match offered after 6 months of employment. Match 50% match up to 6% of your income.
Sick Leave Not Offered
Vacation Offered
2 PTO days after 6 months of full time employment 5 PTO days after 1 year of full time employment 10 PTO days after 2 years of full time employment 15 PTO days after 5 years of full time employment 20 PTO days after 10 years of full time employment Students enrolled in automotive training may qualify for PTO and tool program
Paid Holidays Offered
Paid holidays available to full time employees. All major holidays (New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas)
ST / LT Disability Offered
Disability insurance both short term and long term are available to employee.
Life Insurance Offered
Company paid life insurance. Additional term insurance available.
Uniforms Offered
Uniforms are provided for most job positions.
Other Offered
Critical care insurance available. Pet insurance is available.