Burns Collision Center - Technician Jobs in Langhorne, PA

In the summertime, we use heavy-duty fans to cool down the collision team, along with plenty of water and Gatorade to keep everyone hydrated. In the winter, our shop is equipped with amazing heating to ensure a comfortable working environment year-round.

Here at Burns Collision, the size of our team is about 25 to 30 technicians in the shop, plus an office staff and a parts department.

Our shop hours at Burns Collision Center are usually 7 AM to 4 PM, Monday to Friday. No nights or holidays. Saturday mornings available for extra hours as needed. We mainly work 8-hour shifts with breaks in between.

At Burns Collision , technicians typically have access to a variety of tools and equipment to perform auto body repairs effectively. Here are some common tools and equipment provided to body shop technicians: Hunter Wheel Alignment Station Aluminum Repair Workstation Frame Straightening Equipment Smart and Mig Welders Frame Measuring and Alignment Tools: Frame Alignment Systems Laser Measuring Systems Safety Equipment: Safety Glasses and Gloves Respirators (for painting and sanding) Hearing Protection Shop Equipment: Workbenches and Tool Storage Cabinets Lifts (for raising vehicles) Paint Booths & Prep stations (for controlled painting environments) Diagnostic Tools: Scan Tools (for electronic diagnostics) ADAS Calibration Tools

At Burns Collision Center, we have two breakrooms for our team. Each breakroom is air conditioned and equipped with a microwave, refrigerator, table, and chairs. We provide water and some snacks to keep everyone refreshed throughout the day.

We have 2 buildings with a total of 35,000 square feet of space. 25 Body Service bays, 2 Downdraft paint booths, 4 Crossflow curtained Prep Booths, 4 Prep decks, 6 prep bays, and 2 detail bays. This setup helps us efficiently handle a high volume of repair orders and provide quality service.

We average over 200 repair orders per month.

The parts ordering process is designed to ensure efficiency and accuracy. Here’s a general overview of how it works: Identify the Parts Needed: Technicians and Repair Planners identify the specific parts required for a repair job based on the repair order and vehicle assessment. Check Inventory: The parts department checks the inventory to see if the needed parts are available in-house. If the parts are in stock, they are pulled and prepared for the repair. Order Parts: If the parts are not available in-house, a parts order is placed with our suppliers. This could involve using an online ordering system or directly contacting the parts suppliers. Receive and Inspect Parts: Once the ordered parts arrive, they are inspected for accuracy and quality. The parts department verifies that the correct parts were received and that they are in good condition. Update the Repair Order: The parts department updates the repair order with the new parts information, including any special instructions or notes regarding the parts. Distribute Parts: The parts then distribute the parts to the appropriate technicians or repair bays, ensuring they are available when needed for the repair process. Follow-Up: The parts department follows up to ensure that any back-ordered or special-order parts are received in a timely manner and are communicated to the technicians and estimators as necessary. Documentation and Billing: All parts orders and transactions are documented and billed accordingly, ensuring accurate inventory and accounting records.

Our policy on side work is generally restrictive. We prioritize maintaining a professional and focused work environment, which means: No Side Work During Paid Hours: Employees are not permitted to perform side work or personal projects during their paid work hours. Conflict of Interest: Employees are expected to avoid any side work that could conflict with the interests of Burns Collision Center or compromise their performance or commitment to their job here. Disclosure and Approval: If employees wish to engage in side work outside of their regular hours, they may need to disclose it to management to ensure there are no conflicts of interest or policy violations. Company Resources: Employees must not use company resources or equipment for side work. This policy helps ensure that all employees are fully dedicated to their roles at Burns Collision Center and that our high standards of service are maintained.

Family-Owned Atmosphere: As a family-owned business, we emphasize a supportive and close-knit team culture. We value each team member and strive to create a welcoming environment where everyone feels like part of the family. State-of-the-Art Equipment: We invest in modern, state-of-the-art equipment and technology to ensure our team has the best tools for high-quality repairs. Comfortable Workspaces: We provide comfortable breakrooms with amenities such as a microwave, refrigerator, table, chairs, water, and snacks to ensure our team stays refreshed and relaxed during breaks. Climate Control: Our shop is heated in the winter, and during the summer, we use heavy-duty fans to keep the environment cool and comfortable for our service team. Career Growth Opportunities: We offer a comprehensive benefits package and promote career advancement within the company, helping employees grow and succeed in their roles. No Nights or Weekends: Our shop operates from 7 AM to 4 PM, Monday through Friday, with no nights, weekends, or holidays, providing a balanced work-life schedule.

We offer skills training and continuing education opportunities to our team. These programs are designed to keep our technicians and staff up-to-date with the latest industry advancements and improve their skills. Here’s an overview of what we provide: On-the-Job Training: We offer hands-on training with experienced team members to help new hires and current employees develop their skills and knowledge in real-world scenarios. Manufacturer Training: We provide training programs from vehicle manufacturers, including Tesla, GM, and others, to ensure our team is knowledgeable about specific models and repair techniques. I-CAR Certification: As an I-CAR certified facility, we support and encourage our team to pursue I-CAR training and certification, which helps maintain high standards in auto body repair. Workshops and Seminars: We offer workshops and seminars on various topics relevant to auto body repair, such as new technologies, repair techniques, and safety practices. Online Courses: We provide access to online courses and resources for continued learning, allowing our team to stay current with industry trends and advancements at their own pace. Career Development: We offer opportunities for career advancement within the company, which may include specialized training for leadership roles or advanced technical skills.

Burns Collision Center, we offer several opportunities for career growth within the business: Skill Development: We provide access to ongoing training and certifications, such as I-CAR and manufacturer-specific programs, which help employees enhance their technical skills and stay current with industry standards. Career Advancement: Employees have the opportunity to advance to higher positions within the company, such as lead technician, supervisor, estimator, or even management roles, based on their experience, performance, and career goals. Specialized Roles: We offer pathways to specialize in specific areas of auto body repair, such as paint specialists, structural repair experts, or advanced diagnostics, allowing employees to develop expertise in their areas of interest. Leadership Development: For those interested in leadership roles, we provide training and mentorship programs to help employees develop management skills and prepare for supervisory positions. Cross-Training: Employees can gain experience in different departments, such as parts, estimating, or customer service, broadening their skill set and preparing for diverse roles within the company. Performance-Based Growth: We recognize and reward high-performing employees with opportunities for promotions, pay increases, and additional responsibilities based on their contributions and achievements. Professional Development: We encourage participation in industry conferences, workshops, and seminars, which can provide valuable networking opportunities and further career development. By investing in our employees' growth and providing clear pathways for advancement, we aim to foster a motivated and skilled workforce committed to the success of Burns Collision Center.

At Burns Collision Center, the performance review process is designed to provide constructive feedback, recognize achievements, and support career development. Here’s an overview of how it typically works: Regular Review Schedule: Performance reviews are conducted on a regular basis, usually annually or semi-annually, depending on the role and tenure of the employee. Self-Assessment: Employees may be asked to complete a self-assessment before the review meeting. This allows them to reflect on their accomplishments, goals, and areas for improvement. Manager Assessment: Managers evaluate employees based on their performance, including job duties, skills, work ethic, and overall contribution to the team. This evaluation may include input from peers or other departments if relevant. Review Meeting: The employee and manager meet to discuss the performance review. This meeting includes: Feedback: Constructive feedback on strengths, achievements, and areas for improvement. Goal Setting: Setting goals and objectives for the upcoming review period, including any professional development or training needs. Career Development: Discussing opportunities for career growth, including potential promotions or changes in responsibilities. Documentation: The performance review and any agreed-upon goals or action plans are documented. Both the employee and manager sign off on the review to acknowledge that the discussion took place and the goals were set. Follow-Up: Regular follow-up meetings or check-ins may be scheduled to monitor progress on goals and provide ongoing support. Recognition and Rewards: High performance and achievements may be recognized with rewards such as bonuses, salary increases, or additional responsibilities.

Safety is a top priority, and we require various types of safety training to ensure a safe working environment. Here’s an overview of the required safety training: General Safety Orientation: All new employees receive training on general workplace safety protocols, including emergency procedures, the use of personal protective equipment (PPE), and safe work practices. Hazardous Materials Handling: Training on the safe handling, storage, and disposal of hazardous materials, such as paint, solvents, and chemicals, is required. This includes understanding Material Safety Data Sheets (MSDS) and proper use of spill containment measures. Tool and Equipment Safety: Employees are trained on the safe operation of tools and equipment, including hand tools, power tools, and machinery, to prevent accidents and ensure proper use. Fire Safety: Training on fire prevention, the use of fire extinguishers, and emergency evacuation procedures is provided to ensure employees know how to respond in case of a fire. Ergonomics: Employees receive training on proper lifting techniques, body mechanics, and workstation setup to prevent musculoskeletal injuries. Electrical Safety: Training on electrical safety, including the proper use of electrical tools and awareness of electrical hazards, is provided to prevent electrical accidents. First Aid and CPR: Basic first aid and CPR training are offered to ensure employees can respond to medical emergencies effectively. Vehicle Safety: For those involved in driving or moving vehicles, training on safe vehicle handling and parking procedures is provided. Workplace Safety Culture: Ongoing training and regular safety meetings are conducted to reinforce safety practices and address any new or emerging safety concerns.

At Burns Collision Center, experienced technicians play a crucial role in mentoring and working with younger or less experienced technicians. Here’s how this mentorship typically works: On-the-Job Training: Experienced technicians provide hands-on training to younger techs by guiding them through repairs, demonstrating techniques, and offering practical advice. This helps new technicians build their skills and confidence in real-world scenarios. Shadowing: Younger technicians often shadow more experienced techs to observe their methods, workflows, and problem-solving approaches. This allows them to learn best practices and understand the intricacies of different repair tasks. Feedback and Guidance: Experienced techs offer constructive feedback on the younger technicians’ work, highlighting areas of strength and providing suggestions for improvement. This feedback helps younger techs refine their skills and avoid common mistakes. Technical Support: Seasoned technicians provide technical support by answering questions, troubleshooting issues, and sharing their knowledge of advanced repair techniques and technologies. Safety Practices: Mentors emphasize the importance of safety by demonstrating proper safety protocols and ensuring younger techs understand and adhere to safety standards. Career Advice: Experienced technicians offer career advice, helping younger techs set professional goals, navigate career paths, and explore opportunities for advancement within the collision center. Team Integration: Mentors help younger techs integrate into the team by introducing them to team members, explaining the shop’s culture, and fostering a collaborative work environment. Encouragement and Support: Mentors provide encouragement and moral support, helping younger techs build confidence and stay motivated as they develop their skills.

Burns Collision Center, we are committed to giving back to the local community and building strong relationships within it. Here’s how we get involved: Community Events: We participate in and sponsor local events, such as charity fundraisers, car shows, and community fairs, to support local causes and engage with residents. Partnerships with Local Organizations: We partner with local schools, non-profits, and community groups to support various initiatives, including educational programs, youth activities, and local charities. Charitable Contributions: We make donations to local charities and organizations, helping support community services and causes that are important to our area. Volunteering: Our team members volunteer their time and skills for community service projects, offering support and assistance to local organizations and events. Local Sponsorships: We sponsor local sports teams, school programs, and other community activities to promote community engagement and support local talent. Community Outreach: We engage in outreach efforts to connect with the community, including hosting workshops or seminars on auto safety and maintenance, and offering educational resources to local residents. Customer Involvement: We encourage our customers to participate in community initiatives and support local events by promoting them through our channels and providing information on how they can get involved.

We are actively involved in encouraging students to enter the auto body repair profession. Here’s how we engage with local high schools and technical schools: School Partnerships: We partner with local high schools and technical schools to provide students with information about career opportunities in the auto body repair industry. Internships and Apprenticeships: We offer internship and apprenticeship programs for students interested in hands-on experience. These programs provide valuable on-the-job training and exposure to the profession. Career Days and Workshops: We participate in career days and host workshops at schools to introduce students to the field of auto body repair, demonstrating the skills required and the benefits of pursuing a career in this industry. Guest Lectures: Our experienced technicians and staff give guest lectures or presentations at local schools, sharing their knowledge and experiences to inspire and inform students about the profession. Scholarships and Grants: We may offer scholarships or grants to students pursuing education in auto body repair or related fields, helping to support their career development. Facility Tours: We invite students to tour our facility, giving them a firsthand look at the work environment, tools, and equipment used in the industry. Mentorship Programs: We provide mentorship opportunities where students can connect with industry professionals, receive guidance, and gain insights into the profession.

Here’s a bit more about our approach to career development and community involvement: Career Development: Customized Training: We tailor training programs to meet the specific needs and career aspirations of our employees, ensuring that they can pursue their individual career goals effectively. Feedback Culture: We foster a culture of open communication and regular feedback, helping employees understand their progress and areas for growth. Leadership Pathways: We offer clear pathways for leadership development, including opportunities for supervisory and management training for those interested in advancing to higher roles. Community Engagement: Long-Term Commitments: We focus on building long-term relationships with community organizations and schools, ensuring sustained impact and ongoing support. Employee Involvement: We encourage and support our employees’ involvement in community service, recognizing their efforts and contributions to local causes. Community Feedback: We actively seek feedback from community members and partners to ensure that our contributions are aligned with the needs and priorities of the local area.

Yes, at Burns Collision Center, we typically conduct phone screenings with applicants before scheduling in-person interviews. This helps us to assess initial qualifications and determine if the applicant is a good fit for the role before inviting them in for a more detailed interview.

In-person interviews typically involve the following: Introduction and Company Overview: We begin with a brief introduction to Burns Collision Center, including our history, values, and what we do. Role-Specific Questions: We discuss the specific role the applicant is applying for, including responsibilities, required skills, and any relevant experience. Behavioral and Situational Questions: We ask questions to gauge how the applicant handles various work situations and challenges, often focusing on past experiences. Technical Skills Assessment: For technical positions, such as body shop technicians, there may be a practical assessment or technical questions to evaluate their skills and knowledge. Tour of the Facility: We often give a tour of the shop and office to provide a sense of the work environment and culture. Discussion of Benefits and Opportunities: We outline the benefits package, opportunities for advancement, and other perks of working at Burns Collision Center. Questions from the Applicant: We allow time for the applicant to ask questions about the role, team, and company. Next Steps: We explain the next steps in the hiring process and provide a timeline for when the applicant can expect to hear back.

Yes, at Burns Collision Center, we perform background checks and drug screenings as part of the hiring process. Background checks help ensure the safety and reliability of our team, while drug screenings are conducted to maintain a safe and productive work environment. Personality tests are not typically part of our standard hiring process, but they may be considered for certain positions if needed.

Burns Collision Center, we perform skill assessments for certain positions, particularly for technical roles such as body shop technicians. The skill assessment typically includes: Practical Demonstration: Applicants may be asked to perform specific tasks related to auto body repair, such as using tools, performing repairs, or working on mock-up panels. This helps us evaluate their hands-on skills and proficiency. Technical Knowledge Questions: Applicants may answer questions related to their technical expertise, such as knowledge of repair techniques, safety protocols, or equipment usage. Problem-Solving Scenarios: We may present real-world scenarios or problems to assess the applicant’s problem-solving abilities and approach to common issues encountered in the shop.

After an in-person interview at Burns Collision Center, you can typically expect to hear back regarding a decision within one to two weeks. This timeframe allows us to review all candidates, complete any necessary evaluations, and make an informed decision. If you haven't heard back within this period, it's always a good idea to follow up with a polite inquiry about the status of your application.

The full hiring process at Burns Collision Center typically takes about 1 to 42weeks from submitting the application to the hiring decision. This timeframe includes: Application Review: 1 week Phone Screening: 1 week In-Person Interview: 1 week Skill Assessment (if applicable): 1 week Background Checks and Drug Screening: 1 week Delays can occur depending on the number of applicants and scheduling availability, but this general timeframe gives you an idea of the typical process duration.

Certainly! Here are a few additional points about our hiring process at Burns Collision Center: Communication: We strive to keep candidates informed throughout the process. If there are any delays or updates, we will communicate them promptly. Fit and Culture: Beyond skills and qualifications, we assess how well candidates align with our company culture and values. We value teamwork, reliability, and a positive attitude. Feedback: We provide constructive feedback to candidates when possible, especially if they are not selected, to help with future applications. Equal Opportunity: We are committed to providing equal employment opportunities and making hiring decisions based on qualifications and merit. Flexibility: We understand that schedules can be challenging, so we try to accommodate candidates’ availability for interviews and assessments. If you have any specific questions or concerns about the process, don’t hesitate to ask!

Base Salary: Technicians receive a competitive base salary commensurate with experience and qualifications. This provides a stable income regardless of the number of repair orders. Overtime Pay: Technicians are eligible for overtime pay for hours worked beyond the standard workweek. This ensures fair compensation for any additional time worked beyond the regular schedule.. Benefits Package: Full-time technicians are eligible for a comprehensive benefits package, including health insurance after 90 days of service, paid time off, and holiday pay. This package supports your overall well-being and work-life balance.

Base Salary: Repair Planners/Estimators receive a competitive base salary that reflects their experience and responsibilities. This base salary provides a stable income and is designed to be competitive within the industry. Benefits Package: Full-time Repair Planners/Estimators are eligible for a comprehensive benefits package that includes health insurance after 90 days of service, paid time off, and holiday pay. This benefits package is designed to support your overall well-being and work-life balance. ' Career Advancement: We provide opportunities for career advancement within the company. Exceptional performance and dedication can lead to promotions and increased responsibilities, along with corresponding salary increases.

Base Salary: Tow Truck Drivers receive a competitive base salary based on experience and qualifications. This salary provides a stable income and reflects the important role you play in our operations. Performance-Based Incentives: We offer performance-based incentives to reward outstanding service and efficiency. These incentives are tied to metrics such as the number of successful tows, customer satisfaction, and adherence to safety protocols. Benefits Package: Full-time Tow Truck Drivers are eligible for a comprehensive benefits package that includes health insurance after 90 days of service, paid time off, and holiday pay. This package supports your overall well-being and helps maintain a good work-life balance.

Base Salary: Parts Professionals receive a competitive base salary that reflects their experience, skills, and responsibilities. This provides a stable income and aligns with industry standards. Benefits Package: Full-time Parts Professionals are eligible for a comprehensive benefits package, including health insurance after 90 days of service, paid time off, and holiday pay. This package is designed to support your overall well-being and work-life balance. Career Advancement: We offer opportunities for career advancement within the company. Exceptional performance and dedication can lead to promotions and increased responsibilities, along with corresponding salary increases.