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Under The Hood
Is the shop heated? Air conditioned?
Our facility features a heated shop for year-round comfort, with the addition of large individual misting fans in each stall during the summer months to ensure a cool and productive work environment.
What is the size of the team I’d be working with?
Our team consists of five skilled technicians, each bringing expertise and dedication to providing high-quality service.
What are the shop hours and what are the shift timeframes?
We are open Monday through Friday, from 7:30 AM to 4:30 PM.
What tools does the shop provide that are available for all technicians to use?
Our shop is fully equipped with all necessary Nissan-required tools, along with specialized equipment including a brake machine, strut compressing machine, tire machine and balancer, machine press, engine hoist, transmission jacks, Mitchell Pro Demand, emission scan tools, air conditioning machine, and transmission and coolant flush machines, ensuring we can handle a wide range of automotive repairs and services.
What type of break room facility is provided?
Our facility includes an open break room equipped with a fridge/freezer, microwave, and toaster oven for staff convenience. Additionally, we offer individual private assigned lockers in our changing room to ensure personal items are securely stored.
How many bays does your shop have?
Our shop features a total of seven bays, including two dedicated lube bays, one alignment rack, and four main lifts, providing ample space to efficiently handle a variety of service needs.
How many repair orders do you average per month?
650+
What is your parts ordering process?
We maintain a stock of the most commonly used parts to ensure quick turnaround times. For parts not in stock, we offer next-day orders from our assigned depot, along with an expedited special handling process to meet urgent needs.
What is your policy on side work?
Personal vehicles are permitted in the shop only on employees' scheduled days off.
Are there any other unique features of the work environment worth noting?
We are a small and mighty TEAM!
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Shop Talk
Top Shop Challenge: Talk about some of the recent things your shop has done to help out local schools.
At Town Nissan, we're committed to supporting our community and helping the next generation succeed. Recently, we had the privilege of participating in a local high school career day, alongside many other businesses, to connect with students and showcase the exciting opportunities in the automotive industry. It was an incredible event filled with enthusiastic students eager to learn more about potential careers, and we’re proud to be part of such an important initiative. We look forward to continuing our efforts to support education and career development in our community.
Dan Russell Service Manager, is celebrating 11 years with Town Nissan this month, but his journey with Nissan spans an incredible 40 years! He started out washing cars and, through hard work and dedication, built a successful career in the automotive industry. In 1997, he earned his Master Technician certification, and today, he leads our service team with unmatched expertise and a passion for helping others.
Top Shop Challenge: Does your shop help out any local schools? Share some of the things you do to help fuel the next generation.
The Tom Barros, Sr Automotive Scholarship was set up in the name of our founder to support second-year auto tech students at Wenatchee Valley College. Preference is given to current and former employees of Town Auto Group and their children. Giving back and helping the community is just one of the many great things the Town Family is always doing. Helping to do their part in ensuring our next generation is set up for success.
