Town Nissan - Technician Jobs in East Wenatchee, WA

Photos

  • Jen is excited about our tire sale!!!!!!!!!
  • OUR Town Nissan Service department crew !
  • Always having fun!
  • View from service bay!
  • A winter wonderland
  • Vast mountain ranges, lakes, rivers and wonderful weather of the high desert.
  • The Wenatchee Valley = RECREATION in your backyard!
  • Sales Manager Oscar impressed with a BIG job service had !
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Under The Hood

Is the shop heated? Air conditioned?

Heated shop with individual large misting fans per stall during summer months

What is the size of the team I’d be working with?

5 techs

What are the shop hours and what are the shift timeframes?

7:30-4:30pm M-F

What tools does the shop provide that are available for all technicians to use?

All Nissan required tools on hand along with brake machine, strut compressing machine, tire machine and balancer, machine press, engine hoist, transmission jacks, Mitchell Pro Demand, emission scan tools, Air Conditioning machine, transmission and coolant flush machines, etc.

What type of break room facility is provided?

Open break room: fridge/freezer, microwave, toaster oven. Changing Room: individual private assigned lockers

How many bays does your shop have?

7 total bays ( 2 lube bays, 1 alignment rack, 4 main lifts)

How many repair orders do you average per month?

650+

What is your parts ordering process?

Most commonly used parts in stock, next day orders from assigned depot and expedited special handle process

What is your policy on side work?

Only allowed on personal vehicles on the employees day off.

Are there any other unique features of the work environment worth noting?

We are a small and mighty TEAM!

Do you offer any skills training or continuing education opportunities?

Yes, we offer paid on and offsite brand training along with encouraging option for technician growth and advancement.

Can you describe opportunities for career growth at your business?

We offer in house mentorship. Progress your career while being compensated through Nissan Motor Corp training.

Can you describe your performance review process?

30/60/90 day reviews upon hiring. Our shop operates on open dialog and feedback, with an annual review.

What type of safety training is required?

Pre-employment work place training is required. Shop safety and expectations are established through onboarding on day one. Additional on the job safety training is required per position. Compliance procedures and safety committee ensure all safety measures are being followed throughout each dealership operated by Town Auto Group.

Can you describe how Techs work with and mentor younger techs?

Our Master Level techs are available at all times to help answer questions and provide assistance as needed.

How does your shop get involved with the local community?

We sponsor local schools, veterans, participate in food drives, and sponsor local sports teams

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Yes, we are involved with the Automotive programs through the Wenatchee valley college and Tech centers.

Where do you see the shop in five years?

All we see is growth in our future!

Is there anything else you’d like to mention about career development and community?

Staff say working for Town Auto Group is the BEST! We make sure our employees are well taken care of. We recognize that their hard work and dedication are the driving force behind our success. TAG has a strong reputation as a responsible corporate citizen, and is committed to improving the quality of life for those who live in the Wenatchee Valley. We have a deep appreciation for the variety and characteristics that make individuals unique. As a champion of diversity, equality, and inclusion, thoughtful and intentional practices function at the core of our business philosophy.

Do you have an application form and how long does it typically take to complete?

Our quick website application takes a few minutes. Our full application is completed online can take up to ten minutes with completing education and work history.

Do you phone screen applicants before doing in-person interviews?

Yes

What do your in-person interviews entail?

In person interviews are an interactive conversation designed to ensure that Town Auto Group is the right fit for both the technician and our shop.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Background checks and driver's insurability are checked in the pre-screening process. Applicants are do a drug screening as part of onboarding.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No, our interview process and reference checks are designed to assess technicians skills.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

2-4 days

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

We average 5 days with the prescreen call back causing the most time hang up.

Is there anything else you’d like to mention about your hiring process?

Town Auto Group's hiring process is an interactive process for helping potential employees get a feel for TAG. We work hard to make it as informative and seamless as possible recognizing how valuable a commodity time truly is.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $70,000 - $120,000/year

Flat-rate + Weekly Upsell Spiff Sign-On Bonus for Qualified Technicians

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $60,000 - $100,000/year

Flat rate + Weekly spiff incentive

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $40,000 - $60,000/year

Flat rate + Weekly spiff incentive

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $25,000 - $35,000/year

Hourly Pay Weekly Upsell Spiff

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $40,000 - $90,000/year

Commission based

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $17 - $18/hour

Hourly rate + Weekly spiff incentive

Health Insurance Offered
Kaiser of WA medical plus HRA
Dental Insurance Offered
Delta Dental of WA dental
Vision Insurance Offered
WASHAUTO1 VSP Vision Care, Inc. vision
Retirement Plan Offered
401K Retirement Plan after first year.
Sick Leave Offered
Paid Time Off accrual of one hour per forty hours worked for the first year. Eight hours a month after the first year.
Vacation Offered
Paid Time Off accrual of one hour per forty hours worked for the first year. Eight hours a month after the first year.
Paid Holidays Offered
After completing a 90-day probationary period prior, full-time Town Auto Group employee are eligible for Holiday Pay. Recognized Holidays are: New Year's Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day
ST / LT Disability Offered
Lincoln Life Insurance Company basic life/ short term and long term disability as part of an employees
Life Insurance Offered
$5,000 included in employee's medical plan, with an option to purchase additional amounts.
Uniforms Offered
Uniforms are provided with technicians names through CINTAS
Other Offered
Employee appreciation & recognition Semi-annual employee celebrations Employee vehicle purchase plans Employee discounts on select services/purchases Town Toyota Center event ticket employee discounts on select venues

Shop Talk

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March is full of exciting things !

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Top Shop Challenge: March is Women's History Month.. As an industry, we have made progress, but still have a long way to go. Share some ways your shop attracts, hires, and retains women.

Meet the all the ladies that are a vital part of the Town Nissan family. top left Jennifer R. Fixed ops assistant. top right Liz W. sales manager. bottom left Casandra H. cashier. middle Jamy J. sales. Alejandra V. cashier. Thank you ladies for your unwavering commitment to Town Nissan. Keep being great ! We always are encouraging of more women to join our team!

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This month we have had out buy 3 get one for a $1 tire sale. which had us asking are you making sure that when you are selling a customer tires that you are selling them the correct tires for their lifestyle? We are talking highway, all terrain, and mountain terrain and yes even snow tires and knowing what the difference is? There is nothing wrong with asking the customer the necessary questions to make sure they are getting the right tires for the right job. At all times we as a dealership and as a service department are striving to provide the best customer service experience possible this is just one way we can save the customer time and potentially alot of money.

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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?

January came and went! Slower months are never fun for anyone! we Kept busy though. We are defiantly looking forward to warmer weather for sure. as of February 1st, we decided to put out a Town Nissan newsletter which allows our employees to be informed of service anniversaries and upcoming events to look forward to. what a fun and exciting way to stay connected!

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Kerri has been in the industry for over 20 years and with Town Nissan for 4 years. Kerri is a Nissan Senior Specialist Technician in Engine and Engine performance. he is well on his way to becoming a Master Technician. He will be fly back east to get his diesel certification in March.

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What are a couple of things you'd like to highlight that happened last month?

December recap!!! Happy New Year all! Nissan released the all new all electric Ariya! with the release comes new equipment and additional training for our techs. We have been preparing for this for a while. our demo is just beautiful!!!