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Under The Hood
Is the shop heated? Air conditioned?
Our shop is heated and air conditioned.
What is the size of the team I’d be working with?
We currently have 4 service advisors and 11 technicians.
What are the shop hours and what are the shift timeframes?
Monday through Saturday we are open from 7:00 AM to 5:00 PM; closed on Sunday. Our shifts run 7:00 AM - 3:30 PM and 8:30 AM - 5 PM.
What tools does the shop provide that are available for all technicians to use?
We have all current OEM tools.
What type of break room facility is provided?
We have an in-shop break room and an in-store break room. Our break rooms are equipped with microwaves, a refrigerator, and a vending station offering fresh food and drinks for purchase.
How many bays does your shop have?
We have a total of 15 bays.
How many repair orders do you average per month?
We average around 1,700 repair order per month.
What is your parts ordering process?
Parts ordering happens daily and most parts are received the next day.
What is your policy on side work?
Side work is okay if management is informed and it is performed off the clock.
Do you offer any skills training or continuing education opportunities?
Walser offers paid training programs for all our technicians as well as tuition reimbursement for approved courses
Can you describe opportunities for career growth at your business?
Career growth opportunities are endless, and we have multiple tech career paths to choose from. Our entry-level positions can lead to higher management roles or more advanced tech roles. Walser has a team that's focused entirely on growth and career pathing. We create concrete plans for everyone, from lube techs, light duty, journeymen, and advanced diagnosis technicians and more. Whether you want to become a master tech or even run the entire service drive, we'll show you how it can happen.
Can you describe your performance review process?
Monthly one-on-one reviews go over proficiencies, training, and job performance so you know exactly how you're doing and how to improve. Annual performance evaluations are completed for all technicians.
What type of safety training is required?
Walser provides safety training through E-leaning and has a safety specialist that does on-site training.
Can you describe how Techs work with and mentor younger techs?
Senior techs mentor and help newer techs get used to the environment and workload.
How does your shop get involved with the local community?
The Walser Foundation provides grants to community programs and offers volunteer opportunities for all of our employees to take part in and give back (and have some fun!). We collaborate with various local non-profits, such as Bridge for Youth, Habitat for Humanity, and Project Youth.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Walser's Recruiting Team is focused on outreach to tech schools and automotive programs as well as attending technician specific careers fairs and events. Technicians are always welcome to represent Walser at these events.
Do you phone screen applicants before doing in-person interviews?
Yes, we do perform an initial 15-minute phone screen as part of the interview process.
What do your in-person interviews entail?
The hiring manager shares expectations and details about the role. The candidate and the hiring manager will review work and education experience. The interviewer will ask skill and ability questions. There will be an overview about the company, culture, and benefits. We make sure to cover the candidates career goals and aspirations. There will be time to ask any questions and discuss next steps.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Walser Automotive Group performs a background check for every candidate as part of the company's Pre-Employment Policy.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No we do not, but we do assess education, accreditations, and certifications (OEM and ASE).
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
After an interview is conducted the candidate should know an answer within one week.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
The entire process should take no more than two weeks.
Is there anything else you’d like to mention about your hiring process?
Come with questions and we will be prepared to give you the opportunity to learn more about the company and what your position would look like.
Lube Technician
Pay Range: $16.60 - $16.60/hour
Minimum guaranteed rate for every hour worked. Additional earning opportunity paid on incentives
Semi-Skilled Technician
Pay Range: $18.90 - $24.00/hour
Minimum guaranteed rate for every hour worked. Additional earning opportunity paid on hours produced.
Light Duty Technician
Pay Range: $19.90 - $25.00/hour
Minimum guaranteed rate for every hour worked. Additional earning opportunity paid on hours produced.
Journeyperson
Pay Range: $28.20 - $38.00/hour
Minimum guaranteed rate for every hour worked. Additional earning opportunity paid on hours produced.
- Health Insurance Offered
- Walser provides medical insurance coverage through Medica. We offer 3 different plan options for paying for care, along with 3 coverage networks for those who you visit for care. The 3 medical plan options are as follows: $1000 Co-Pay Plan, $2800 HDHP Plan, or $5950 HDHP Plan. Medica coverage also includes the Virtualcare benefit through Amwell at no additional cost.
- Dental Insurance Offered
- Walser provides dental insurance coverage through Delta Dental of MN. We offer 2 different plan options—a base plan and a buy up plan— to ensure that you get the dental care that is most convenient and cost-effective for you.
- Vision Insurance Offered
- Walser provides a vision discount plan through EyeMed. This plan offers discounts on lenses, frames, contacts and laser vision correction. Annual eye exams are covered as preventative under all of Walser’s group medical plans.
- Retirement Plan Offered
- Walser offers a retirement savings plan that is managed by Securian Financial. We offer a traditional 401(k) and a Roth 401(k). All new hire or re-hired employees will be automatically enrolled in the plan at 5% of your base salary as of the 1st of the month following one month of employment.
- Sick Leave Offered
- Each employee has PTO that they accrue throughout the year.
- Vacation Offered
- Each employee has PTO that they accrue throughout the year.
- Paid Holidays Offered
- Holiday schedules vary by store.
- ST / LT Disability Offered
- Walser offers Voluntary Short-Term Disability and Long-Term Disability plans for employees. Disability benefits provide you with paycheck protection in the event you are unable to work due to a non-work related sickness or injury. The benefit amount for Short Term Disability is 60% of your pre-disability weekly earnings; up to the plan's maximum weekly benefit of $1,000. The benefit amount for Long Term Disability is 60% of your pre-disability monthly earnings; up to the plan's maximum monthly benefit of $5,000.
- Life Insurance Offered
- Walser provides all full-time, benefit eligible employees a company paid Basic Life and AD&D policy through MetLife. This is at no cost to the employee.
- Uniforms Offered
- Uniforms are provided, along with a safety shoe allowance and company provided devices.
- Other Offered
- Walser offers fertility and adoption assistance through Carrot Fertility, and Walser Wags Pet Insurance for all Walser employees. Walser additionally provides Optum Employee Assistance Program for use by all employees and their loved ones to access resources for mental health, financial advice, legal mediation and much more. Walser offers technicians $2,500 relocation assistance, a $2,000 sign-on bonus, and up to $30,000 tuition assistance and reimbursement.
Shop Talk
Last month was Movember. Movember is an annual event that raises awareness of men's health issues by growing mustaches in November. We appreciate everyone who helped elevate men's health awareness for prostate and testicular cancer, mental health, and suicide prevention in November.
