Park Place Acura - Technician Jobs in Plano, TX

Top Shop for Technician Jobs in Plano, TX

Photos

  • Vending machines in break room
  • Park Place Acura shop photo
  • Park Place Acura shop photo
  • Park Place Acura shop photo
  • Park Place Acura shop photo
  • Park Place Acura shop photo
  • Park Place Acura shop photo
  • Park Place Acura shop photo
  • Park Place Acura shop photo
  • Park Place Acura shop photo

Under The Hood

Is the shop heated? Air conditioned?

Our shop is both heated and cooled.

What is the size of the team I’d be working with?

Your team will consist of over 20+ technicians with eight service advisors.

What are the shop hours and what are the shift timeframes?

Park Place Acura Shop Hours - M-F: 7:00AM - 6:00PM SAT: 8:00AM - 5:00PM SUN: Closed We have two shifts: 7:00AM - 5:00PM and 8:00AM - 6:00PM. We operate on a Saturday rotation, where you will work roughly 1 Saturday per month.

What tools does the shop provide that are available for all technicians to use?

Toolbox, Dedicated Service Bay, Computer, Phone, Printer, Tire Machines, Brake Laiths, Oil Caddy, Lift Table, Transmission and Subframe Jacks, Specialty Tool Room, Car Dolly, A/C Machines, Battery Testers, Smoke Machines, and Digital Oil and Fluid Guns.

What type of break room facility is provided?

Park Place provides a premium facility to not just our clients, but our members. Our break room provides our team with TV's, vending machines, refrigerator and freezer, personal computer work stations, microwaves, sink, coffee machines, filtered ice and water and more...

How many bays does your shop have?

We have a total of 26 Hydraulic lift bays, 2 alignment bays, 1 state inspection bay, and 6 wet/dry detail bays.

How many repair orders do you average per month?

We average 2,000 repair orders per month.

What is your parts ordering process?

Our parts center determines needs, and reviews inventory and availability. Non-stock parts arrive next day and are available for pickup at the parts counter. All parts are sourced through our parts department.

What is your policy on side work?

No side work is permitted in accordance with our Member Handbook.

Are there any other unique features of the work environment worth noting?

We offer a temperature controlled shop with automatic speed doors for entry and exit. We provide two parts counters within the middle of the shop for easy access, a dedicated Accelerated Area, two main shops (divided by our parts center), and a dedicated pre-owned area.

Do you offer any skills training or continuing education opportunities?

We have a Tech Trainee program. The Trainee will train under an experienced technician learning bumper to bumper repairs. They are paid a guaranteed 40 hours per week for at least 12 weeks, longer if necessary and approved.

Can you describe opportunities for career growth at your business?

Tech Trainees can promote to B-Technicians once they are trained and able to flag enough hours on their own. From the A-Technician position, members have promoted to Tech Team Leads, the Shop Foreman, Service Manager, and potentially Service Director roles.

Can you describe your performance review process?

Performance reviews are done annually by the members supervisor.

What type of safety training is required?

Hazard Communication Training plus any type of safety training that may arise in the dealership or is recommended by Risk Management.

Can you describe how Techs work with and mentor younger techs?

We have designated Trainers and Team Leads that work closely with trainees/technicians to mentor and train on how to not only service repairs, but also on policies, processes, performance.

How does your shop get involved with the local community?

Park Place Dealerships is heavily involved within the DFW community that we live and work in. Through our Park Place Cares initiative, we focus on giving and volunteering to focus on our core pillars through Advocacy, Arts, Education and Medical Research. Our 1,400+ members contribute to over 400 volunteer hours each year and we support over 200 charitable organization throughout DFW. After six (6) month with Park Place, you will receive five (5) Volunteer Time Off (VTO) days to used on various volunteer opportunities throughout the year.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We attend UTI career fairs.

Where do you see the shop in five years?

As business continues to grow, more technicians will be needed to join our teams. The size of the dealership, the manufacturer, and economy all impact this growth.

Do you have an application form and how long does it typically take to complete?

Applicants can apply through 'Indeed Apply' by simply submitting their resume. Applicants can also apply through the Park Place careers page. Our application is not a lengthy application and it is always helpful to have a resume attached to the application process.

Do you phone screen applicants before doing in-person interviews?

This will vary.

What do your in-person interviews entail?

We generally review experience, availability, why the candidate is interested.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes. All candidates must complete the Caliper Assessment before they can be hired. Tech candidates must complete a Bennett Mechanical Aptitude assessment. We do a background check, which does include MVR and criminal history, as well as a drug screen.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

This will vary.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

This will vary.

Is there anything else you’d like to mention about your hiring process?

We ask that candidates take the process seriously as well as the assessments they are asked to complete as we do use them as part of the selection process.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $32.00 - $40.00/hour

·          Have 5 or more years dealership experience (All) ·          Bumper-to-bumper qualified (All) ·          State inspector, or able to certify within 6 months of hire date (All) ·          Acura Online University Self Study above 90%. Class room training complete. ·          Must attain Acura Master Certification within first 6 months of hire, if classes permit. ·          Re-checks at preset level (All – individual dealer goals are set from re-check process) ·          Ability to diagnose and repair the most difficult problems with minimal assistance from foreman. ·         Passing score on mechanical aptitude test.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $24.00 - $32.00/hour

·          Bumper-to-bumper qualified (All) ·          3 – 5 years of dealership service experience (Acura or the equivalent) ·          State inspector, or able to certify within 6 months of hire (All) ·          Acura Online University Self Study above 90%. Class room training in progress. ·          Must have rechecks at preset level (See classification A) ·          Passing score on mechanical aptitude test.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $17.00 - $24.00/hour

· Set expectation for bumper-to-bumper qualified, and must be certified in: brakes, base a/c – heater maintenance, basic electrical, engine performance, able to competently perform all routine factory maintenance services, general repairs (i.e. R & R water pump, routine oil leaks, etc.) and demonstrate the ability to perform diagnostic procedures using a factory shop manual with minimal assistance from the shop foreman. · 1 - 2 years automotive service experience · State inspector, or able to certify within 6 months of hire date · Must have basic tools (All) · Passing score on mechanical aptitude test.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $15.00 - $17.00/hour

·          State inspectors license within 90 – 120 days of employment ·          A/C certification ·          Texas Drivers License ·          Initial in-house training period of one – two years ·          Attendance per member handbook ·          Must have base tool set ·          Automotive trade / vocational school, mechanical school, or equivalent experience is preferred ·         Passing score on mechanical aptitude test.

Health Insurance Offered
More information with our Benefits Specialist
Dental Insurance Offered
More information with our Benefits Specialist
Vision Insurance Offered
More information with our Benefits Specialist
Retirement Plan Offered
401K
Sick Leave Not Offered
Sick leave is included in vacation time.
Vacation Offered
PTO encompasses all time off including sick and vacation.
Paid Holidays Offered
All major holidays except Memorial Day. You are given a floating holiday on your work anniversary to use on any day of the year. Total of six (6) paid holidays.
ST / LT Disability Offered
More information with our Benefits Specialist
Life Insurance Offered
More information with our Benefits Specialist
Uniforms Offered
More information with you Service Manager
Other Offered
We offer paid Volunteer Time Off (five days), critical illness, hospital indemnity, supplemental life insurance on self/spouse/child, accident insurance, FSA, Holiday Savings Program, and Identity Guard.

Shop Talk

play graphic

This shop has not yet added any Shop Talk posts.