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Under The Hood
Is the shop heated? Air conditioned?
Our shop is both heated and cooled.
What is the size of the team I’d be working with?
Your team will consist of over 25+ technicians with a four tech trainees.
What are the shop hours and what are the shift timeframes?
Park Place Jaguar Land Rover DFW Shop Hours - M-F: 7:00AM - 6:00PM SAT: 8:00AM - 5:00PM SUN: Closed We have two shifts: 7:00AM - 5:00PM and 8:00AM - 6:00PM. We operate on a Saturday rotation, where you will work roughly 1 Saturday per month.
What tools does the shop provide that are available for all technicians to use?
Our shop provides all special tools from the manufacturer, but our technicians are responsible for their day to day tools. We also provide a tool box for each technician.
What type of break room facility is provided?
Park Place provides a premium facility to not just our clients, but our members. Our break room provides our team with TV's, vending machines, microwaves, air fryers, a full sink, coffee machines, filtered water and more...
How many bays does your shop have?
We have a total of 32 service bays and one alignment rack.
How many repair orders do you average per month?
We average 1400 repair orders per month.
What is your parts ordering process?
Our parts are requested by the technician at their bay or can be accessed and ordered with the help from our Parts Center located in the back of the shop. Parts are then picked up from the parts shelf when ready to the technician for installation.
What is your policy on side work?
No side work is permitted in accordance with our Member Handbook.
Are there any other unique features of the work environment worth noting?
Park Place Land Rover DFW is the largest and cleanest Land Rover shop in the state of Texas. We are a 2022 Pinnacle Award Recipient which is given to the top three Land Rover dealers in the nation.
Do you offer any skills training or continuing education opportunities?
We have a Tech Trainee program. The Trainee will train under an experienced technician learning bumper to bumper repairs. They are paid a guaranteed 40 hours per week for at least 12 weeks, longer if necessary and approved.
Can you describe opportunities for career growth at your business?
Tech Trainees can promote to B-Technicians once they are trained and able to flag enough hours on their own. From the A-Technician position, members have promoted to Tech Team Leads, the Shop Foreman, Service Manager, and potentially Service Director roles.
Can you describe your performance review process?
Performance reviews are done annually by the members supervisor.
What type of safety training is required?
Hazard Communication Training plus any type of safety training that may arise in the dealership or is recommended by Risk Management.
Can you describe how Techs work with and mentor younger techs?
We have designated Trainers and Team Leads that work closely with trainees/technicians to mentor and train on how to not only service repairs, but also on policies, processes, performance.
How does your shop get involved with the local community?
Park Place Dealerships is heavily involved within the DFW community that we live and work in. Through our Park Place Cares initiative, we focus on giving and volunteering to focus on our core pillars through Advocacy, Arts, Education and Medical Research. Our 1,400+ members contribute to over 400 volunteer hours each year and we support over 200 charitable organization throughout DFW. After six (6) month with Park Place, you will receive five (5) Volunteer Time Off (VTO) days to used on various volunteer opportunities throughout the year.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We attend UTI career fairs.Â
Do you phone screen applicants before doing in-person interviews?
This will vary.
What do your in-person interviews entail?
We generally review experience, availability, why the candidate is interested.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes. All candidates must complete the Caliper Assessment before they can be hired. Tech candidates must complete a Bennett Mechanical Aptitude assessment. We do a background check, which does include MVR and criminal history, as well as a drug screen.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
This will vary.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
This will vary.
Is there anything else you’d like to mention about your hiring process?
We ask that candidates take the process seriously as well as the assessments they are asked to complete as we do use them as part of the selection process.
C Level Technician
Pay Range: $20.00 - $24.00/hour
1. Have all E-learnings done for both Jaguar and Land rover. (When available) 2. State Inspection certification within 6 months of hire date 3. A/C certification within 6 months of hire date 4. In house training period of one to two years 5. Attendance as per handbook 6. Automotive trade / vocational / mechanical school or equivalent experience preferred 7. Texas drivers license 8. Basic tool set 9. Pass a basic mechanical aptitude test
A Level Technician
Pay Range: $34.00 - $40.00/hour
1. Have current training status ( As available) 2. Participation in Master Certification Testing ( As available) 3. Over five years automotive experience 4. Minimum average score of 97% in Mandatory E-learning (As available) 5. Rechecks at preset level 6. Flag minimum of 50 hours, 45 hours if group leader (Monthly avg.) 7. Bumper to bumper qualified. 8. State Inspection certification within 6 months of hire date 9. Ability to diagnose and repair the most difficult problems with minimal assistance from shop foreman 10. Exhibits ability and willingness to assist other technicians
B Level Technician
Pay Range: $23.00 - $34.00/hour
1. Own basic tools 2. Attend Jaguar land Rover academy. (As available) 3. Minimum one year automotive experience 4. Minimum average score of 97% on all E-learning and virtual classes available. 5. State Inspection certification within 6 months of hire date 6. Expectation to become bumper to bumper qualified. 7. Must be qualified in: brakes, base A/C-heater maintenance, basic electrical, engine performance, able to perform all general repairs (i.e. R & R water pump, routine oil leaks, etc.) and demonstrate the ability to perform diagnostic procedures using a factory shop manual with minimal assistance from shop foreman
- Health Insurance Offered
- More information with our Benefits Specialist
- Dental Insurance Offered
- More information with our Benefits Specialist
- Vision Insurance Offered
- More information with our Benefits Specialist
- Retirement Plan Offered
- 401K
- Sick Leave Not Offered
- Sick leave is included in vacation time.
- Vacation Offered
- PTO encompasses all time off including sick and vacation.
- Paid Holidays Offered
- All major holidays except Memorial Day. You are given a floating holiday on your work anniversary to use on any day of the year. Total of six (6) paid holidays.
- ST / LT Disability Offered
- More information with our Benefits Specialist
- Life Insurance Offered
- More information with our Benefits Specialist
- Uniforms Offered
- More information with you Service Manager
- Other Offered
- We offer paid Volunteer Time Off (five days), critical illness, hospital indemnity, supplemental life insurance on self/spouse/child, accident insurance, FSA, Holiday Savings Program, and Identity Guard.
Shop Talk
Each quarter, our Park Place Land Rover family selects a local charitable organization to support. This quarter we selected the Tarrant County Community Partners "Holiday Hope Project." This program supports children that are within the Child Protective Services system. They have been removed from their home, their family, their friends.... Each child has a different situation, but each situation is traumatic in its own way.
Happy Thanksgiving everyone! To show our members how thankful we are to have them in our Park Place family, we hosted a Thanksgiving lunch with all kinds of deliciousness! Chicken fried steak, fried chicken tenders, and smoked chicken along with mashed potatoes, gravy (of course), flavorful corn, and rolls! And to top it all off, banana pudding and cherry cobbler! Our members also took the time to write notes about what they were thankful for as well! We are so thankful and appreciative of our Park Place members!