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Under The Hood
Is the shop heated? Air conditioned?
Yes & Yes
What is the size of the team I’d be working with?
We have 6 techs and 3 service advisors
What are the shop hours and what are the shift timeframes?
8am - 5:30 pm M-F 8am - 5:00 pm Sat
What tools does the shop provide that are available for all technicians to use?
Technicians supply their own general tools and the dealership has specialty/manufacturer tools.
What type of break room facility is provided?
Full break room with refrigerator and micro wave.
How many bays does your shop have?
14 lifts and 1 alignment rack.
How many repair orders do you average per month?
700-800
What is your parts ordering process?
Once a job is approved. A message is sent to parts to order the part. We have a very high in-stock fill rate on Cadillac parts and overnight when needed from the Cadillac.
What is your policy on side work?
Every vehicle being worked on in the shop has a repair order and labor/parts billed as appropriate.
Are there any other unique features of the work environment worth noting?
Lunch is provided every Sat. Shop has a gas grill and at times service manager will buy lunch and grill it up at times.
Do you offer any skills training or continuing education opportunities?
GM offers extensive online training resources for technicians and required quarterly recertifications. The Shop Foreman reviews training paths and we send technicians to General Motors Learning Centers for courses that are instructor led.
Can you describe opportunities for career growth at your business?
We foster career growth and reward those who have the aptitude and drive to develop their skills and knowledge.
Can you describe your performance review process?
We routinely meet to discuss performance and expectations, recognizing outstanding performance and coaching to improve deficiencies.
What type of safety training is required?
Safety is a priority and we have many annual requirements to ensure proper training.
Can you describe how Techs work with and mentor younger techs?
Apprentice technicians are matched with a Master Technician to develop the skills and work habits to build a successful career.
How does your shop get involved with the local community?
Fields Auto Group supports many organizations across the country in our various markets.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
YES
Do you phone screen applicants before doing in-person interviews?
While we typically like to meet in-person, we do offer phone screens in cases of geographical distances or other circumstances that would make in-person more difficult.
What do your in-person interviews entail?
Our in-person interview is an opportunity to meet the team, see the facility, discuss the details of the position, and generally see if it is mutually a good fit.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We require a copy of driving record to ensure insurability, along with background screening.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We generally do not have a skills assessment.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We typically try to move quickly for qualified applicants to extend a job offer and move forward with screening.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
7-10 days would be a typical timeline for application, interview, and consideration of all applicants.
Service Tech
Pay Range: $20.00 - $40.00/hour
We offer competitive compensation and routinely review. We offer competitive compensation and routinely review. All flat-rate technicians have a proficiency bonus structure and paid breaks in addition to sick time and PTO accrual.
- Health Insurance Offered
- 3 levels of coverage is offered
- Dental Insurance Offered
- basic
- Vision Insurance Offered
- basic
- Retirement Plan Offered
- 401k with matching
- Sick Leave Offered
- 1 week after 3 months. Up to 4 weeks after 10 years
- Vacation Offered
- see sick
- Paid Holidays Offered
- yes
- ST / LT Disability Offered
- yes
- Life Insurance Offered
- dealership offer
- Uniforms Offered
- cintas
- Other Not Offered
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