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Under The Hood
Is the shop heated? Air conditioned?
Yes & Yes
What is the size of the team I’d be working with?
We have 6 techs and 3 service advisors
What are the shop hours and what are the shift timeframes?
8am - 5:30 pm M-F 8am - 5:00 pm Sat
What tools does the shop provide that are available for all technicians to use?
Technicians supply their own general tools and the dealership has specialty/manufacturer tools.
What type of break room facility is provided?
Full break room with refrigerator and micro wave.
How many bays does your shop have?
14 lifts and 1 alignment rack.
How many repair orders do you average per month?
700-800
What is your parts ordering process?
Once a job is approved. A message is sent to parts to order the part. We have a very high in-stock fill rate on Cadillac parts and overnight when needed from the Cadillac.
What is your policy on side work?
Every vehicle being worked on in the shop has a repair order and labor/parts billed as appropriate.
Are there any other unique features of the work environment worth noting?
Lunch is provided every Sat. Shop has a gas grill and at times service manager will buy lunch and grill it up at times.
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