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Under The Hood
Is the shop heated? Air conditioned?
Yes and Yes
What is the size of the team I’d be working with?
12 techs and 4 service advisors
What are the shop hours and what are the shift timeframes?
8am - 5:30 pm M-F 8am - 5:00 pm Sat
What tools does the shop provide that are available for all technicians to use?
Technicians supply their own general tools and the dealership has specialty/manufacturer tools.
What type of break room facility is provided?
Full break room with refrigerator and microwave
How many bays does your shop have?
26 lifts and 1 alignment rack.
How many repair orders do you average per month?
950 - 1200
What is your parts ordering process?
Once a job is approved. A message is sent to parts to order the part. We have a very high in-stock fill rate on Cadillac parts and overnight when needed from the Cadillac.
What is your policy on side work?
Every vehicle being worked on in the shop has a repair order and labor/parts billed as appropriate.
Are there any other unique features of the work environment worth noting?
Lunch is provided every Sat. Shop has a gas grill and at times service manager will buy lunch and grill it up at times.
Do you offer any skills training or continuing education opportunities?
GM offers extensive online training resources for technicians and required quarterly recertifications. The Shop Foreman reviews training paths and we send technicians to General Motors Learning Centers for courses that are instructor led.
Can you describe opportunities for career growth at your business?
We foster career growth and reward those who have the aptitude and drive to develop their skills and knowledge.
Can you describe your performance review process?
We routinely meet to discuss performance and expectations, recognizing outstanding performance and coaching to improve deficiencies.
What type of safety training is required?
Safety is a priority and we have many annual requirements to ensure proper training.
Can you describe how Techs work with and mentor younger techs?
Apprentice technicians are matched with a Master Technician to develop the skills and work habits to build a successful career.
How does your shop get involved with the local community?
Fields Auto Group supports many organizations across the country in our various markets.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
YES
Do you phone screen applicants before doing in-person interviews?
While we typically like to meet in-person, we do offer phone screens in cases of geographical distances or other circumstances that would make in-person more difficult.
What do your in-person interviews entail?
Our in-person interview is an opportunity to meet the team, see the facility, discuss the details of the position, and generally see if it is mutually a good fit.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We require a copy of driving record to ensure insurability, along with background screening.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We generally do not have a skills assessment.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We typically try to move quickly for qualified applicants to extend a job offer and move forward with screening.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
7-10 days would be a typical timeline for application, interview, and consideration of all applicants.
Service Tech
Pay Range: $20.00 - $45.00/hour
We offer competitive compensation and routinely review. We offer competitive compensation and routinely review. All flat-rate technicians have a proficiency bonus structure and paid breaks in addition to sick time and PTO accrual.
- Health Insurance Offered
- Three levels of health insurance coverage are offered through United Health Care, allowing employees to choose a plan that best fits their individual or family healthcare needs.
- Dental Insurance Offered
- Basic dental insurance coverage is provided through United Health Care, ensuring employees have access to essential dental services such as cleanings, exams, and basic procedures.
- Vision Insurance Offered
- Basic vision insurance coverage is also available through United Health Care, covering routine eye exams and contributing toward the cost of glasses and contact lenses.
- Retirement Plan Offered
- A 401(k) retirement savings plan is available, featuring employer matching contributions to help employees grow their retirement funds more quickly.
- Sick Leave Offered
- Employees receive one week of paid sick leave after three months of employment. The amount of sick leave increases over time, with employees eligible for up to four weeks after ten years of service.
- Vacation Offered
- Vacation time is combined with sick leave and follows the same schedule, providing flexibility for employees to use their paid time off as needed.
- Paid Holidays Offered
- The dealership provides six paid holidays each year: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day. Employees become eligible for paid holidays after 90 days of employment.
- ST / LT Disability Offered
- Both short-term and long-term disability insurance are offered, providing financial protection in case of illness or injury that prevents an employee from working. Eligibility begins after 90 days of employment.
- Life Insurance Offered
- The dealership offers life insurance coverage, providing financial security for employees’ beneficiaries in the event of the employee's passing.
- Uniforms Offered
- Uniforms are provided at no cost to employees, ensuring they have the appropriate attire for their roles without incurring any personal expense.
- Other Not Offered
