At Carlock University, our mission is to educate, empower, and invest in our associates and management, fostering a culture of continuous development and excellence. We believe that by developing our people, we are investing in the future of our business and the satisfaction of our customers. Carlock University is dedicated to providing comprehensive training programs, innovative learning opportunities, and a supportive environment that encourages personal and professional growth.
The Carlock family automotive business has a rich history dating back to 1967, when we were awarded our first franchise in Blytheville, Arkansas. Grover “Clay” Carlock, Jr. grew up immersed in the family business, working his way through various roles within the dealership during his formative years and throughout college. After graduating, Clay was awarded the Nissan sales and service point in Blytheville, marking the beginning of his leadership journey. Under Clay’s visionary guidance, the Carlock Automotive Group has expanded to encompass 15 brands and eight state-of-the-art facilities across Tennessee, Mississippi, and Alabama.
Carlock University aims to uphold the Carlock legacy by focusing on the growth and development of our team members. We strive to create a dynamic learning environment where associates and management can acquire new skills, advance their careers, and contribute to the ongoing success of the Carlock Automotive Group. Through targeted training programs, leadership development courses, and continuous education initiatives, Carlock University is committed to cultivating a workforce that exemplifies excellence, innovation, and integrity.
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Under The Hood
Is the shop heated? Air conditioned?
Carlock Toyota of Tupelo shop is air conditioned and heated.
What is the size of the team I’d be working with?
There is a team of 10 technicians in main shop.
What are the shop hours and what are the shift timeframes?
7:30a.m. - 6:00p.m.
What tools does the shop provide that are available for all technicians to use?
We provide the laptop for Toyota vehicles, oem special tools and on car brake lathes.
What type of break room facility is provided?
Have a shop breakroom with vending machines and peaceful area to rest.
How many bays does your shop have?
24
How many repair orders do you average per month?
3000
What is your parts ordering process?
Parts orders are put in by 3pm for next day delivery.
What is your policy on side work?
We don not currently have a policy on side work
Do you offer any skills training or continuing education opportunities?
We offer o.e.m. factory training and on job training.
Can you describe opportunities for career growth at your business?
Carlock Toyota we strive to grow employees and promote within the company.
Can you describe your performance review process?
We do not currently have a performance review process
What type of safety training is required?
Onboard safety training for shop rules and regulations.
Can you describe how Techs work with and mentor younger techs?
Veteran technicians oversee and help build confidence, knowledge, and skills with our less experience technicians.
How does your shop get involved with the local community?
Work locally with the community college.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Work with the local schools to tour and intern in our shop.
Do you phone screen applicants before doing in-person interviews?
No, we do not phone screen applicants.
What do your in-person interviews entail?
Completing paper application and learning about the applicant.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes, we perform all of these.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No skill assessments before hiring.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
2-3 Days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
2-3 Days
Certified Toyota Technician
Pay Range: $18.00 - $20.00/hour
We have a retention, performance tier, and weekly bonus programs.
Master Toyota Tehnician
Pay Range: $30.00 - $40.00/hour
We have a retention, performance tier, and weekly bonus programs.
Health Insurance
Offered
Full Time Positions are offered benefits.
Dental Insurance
Offered
Full Time Positions are offered benefits.
Vision Insurance
Offered
Full Time Positions are offered benefits.
Retirement Plan
Offered
Full Time Positions are offered benefits.
Sick Leave
Not Offered
Vacation
Offered
Full Time Positions are offered benefits.
Paid Holidays
Offered
Full Time Positions are offered benefits.
ST / LT Disability
Offered
Full Time Positions are offered benefits.
Life Insurance
Offered
Full Time Positions are offered benefits.
Uniforms
Offered
Full Time Positions are offered benefits.
Other
Not Offered
Shop Talk
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