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Under The Hood
Is the shop heated? Air conditioned?
Shop is heated and multiple Porta Cools are available in summer months.
What is the size of the team I’d be working with?
On any given day there is 4 Technicians, 2 General service 3 Service writers and Owner
What are the shop hours and what are the shift timeframes?
Hours- Monday- Friday - 7:30am- 5:00 p.m. Saturday- 7:30-am - Noon
What tools does the shop provide that are available for all technicians to use?
We provide all factory and aftermarket scan tools, all large hand tools and specialty tools required to repair todays modern vehicles.
What type of break room facility is provided?
We have a break room with refrigerator, microwave, pizza oven and sink for washing dishes. The break room is also used for company meetings and continual education.
How many bays does your shop have?
11 Bays total- 1 bay is the alignment rack
How many repair orders do you average per month?
550
What is your parts ordering process?
Parts are ordered by service writers or production manager
What is your policy on side work?
After work hours are available for repairs on personal vehicles or family members.
Are there any other unique features of the work environment worth noting?
We are a state of the art auto repair center. Our equipment is the best, always updated and replaced to accommodate todays changing vehicles. We are also located on one of the busiest intersections in Madison.
Do you offer any skills training or continuing education opportunities?
We offer continuing education during work hours and after work hours. All training is paid by West Town Monona Tire. Technicians are required to have 40 hours of training per year.
Can you describe opportunities for career growth at your business?
We always have career opportunities for the employee that demonstrates the "right stuff." We will also discuss advancement opportunities during performance reviews if that's an option for the individual.
Can you describe your performance review process?
Performance review is done annually. You grade yourself and your Supervisor grades you. Things looked at are productivity, efficiency, team contributions, and overall attitude, and career path opportunities.
What type of safety training is required?
Safety training is performed during onboarding process. Safety training is also provided when relevant.
Can you describe how Techs work with and mentor younger techs?
We at any given time have 1- 2 apprentice technicians. Technicians are compensated for time spent with apprentice technicians. They are available to answer questions, and work through repairs when time permits.
How does your shop get involved with the local community?
We are very involved the community! We believe in giving back to the community that has helped support our business over the years. That's why we make donations to, sponsor and participate in organizations such as American Cancer Society, Childs Mercy Network, Dane County Humane Society, Food Allergy Network, Local public schools, Ronald McDonald House, Local Boy Scout troops and Special Olympics.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Yes we work with local high schools and tech schools. We sit on the Youth apprenticeship advisory board, MMSD advisory board and Madison College advisory board.
Is there anything else you’d like to mention about career development and community?
We have a contagious culture. We are family. You can elevate your career as far as you want, as long as you are willing to embrace continuing education, you have a hunger for success, being the best and above all else you never stop climbing!
Do you phone screen applicants before doing in-person interviews?
We do conduct a light phone screen if needed. We do a quick touchpoint on the candidates background, qualifications, what they are looking for and if we are the right fit.
What do your in-person interviews entail?
Interview is a casual conversation to get to know you. Past work experience, your strengths and weaknesses. Your goals for the future and your dreams. We review your qualifications and have a series of questions to see if you would be a good fit for us and we would be good fit for you. No pressure interview process!
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
No
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No formal skill assessment
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
One week
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
2 weeks
Is there anything else you’d like to mention about your hiring process?
Its easy and casual. At the very least it is a great learning experience.
B Level Technician
Pay Range: $44,000.00 - $60,000.00/year
Flat-rate pay structure based on ASE certifications, experience, and tenure
Service Advisor
Pay Range: $40,000.00 - $75,000.00/year
Industry leading base pay + bonus structure **SIGN-ON BONUS AVAILABLE**
C Level Technician
Pay Range: $31,000.00 - $41,600.00/year
Hourly paid position
Lube Technician
Pay Range: $20,800.00 - $33,280.00/year
Hourly paid position
A Level Technician
Pay Range: $60,000.00 - $100,000.00/year
Flat-rate pay structure based on ASE certifications, experience, and tenure
- Health Insurance Offered
- Quartz is our provider, single and family plans available. We pay 75% of employee, and 50% of family plans, starts the first of the month after the employee is hired.
- Dental Insurance Offered
- 100% of employee, 50% family
- Vision Insurance Offered
- 100% employee and family paid for by employer
- Retirement Plan Offered
- 401K with 2% match
- Sick Leave Offered
- 5 days
- Vacation Offered
- -
- Paid Holidays Offered
- New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas
- ST / LT Disability Offered
- Short and long term plan available, paid 100% by employer
- Life Insurance Offered
- Added in with the disability plan
- Uniforms Offered
- Work pants, work shirts, and jackets supplied
- Other Not Offered
- Paid advanced training available
