Photos
Under The Hood
Is the shop heated? Air conditioned?
We have heat in all shops and air conditioning.
What is the size of the team I’d be working with?
14-20 people including advisors and support staff
What are the shop hours and what are the shift timeframes?
Shifts are either 8am-4pm or 10am-6pm. The shop is open 8am-6pm
What tools does the shop provide that are available for all technicians to use?
Timing tools, larger equipment, Scan Tools, and a few more things. Technicians will still need their own set of tools.
What type of break room facility is provided?
We have a space in the front we use as a break area with couches and a large table.
How many bays does your shop have?
19
How many repair orders do you average per month?
450-600
What is your parts ordering process?
We have online ordering systems and frequent deliveries. We also have a dedicated Parts person.
What is your policy on side work?
The shop is open for anyone to use after business hours or on weekends. Vehicles CANNOT be left on hoists during business hours unless they are run through the shop.
Are there any other unique features of the work environment worth noting?
Cats, We get lunch every Friday for employees. We keep snacks, la croix, and red bull on hand.
Do you offer any skills training or continuing education opportunities?
We have various training programs online for ASE prep. We also attend multiple training conferences throughout the year.
Can you describe opportunities for career growth at your business?
We like to promote internally and are looking to grow the number of locations we have. We have three total locations and are looking to add 2 more by 2025.
Can you describe your performance review process?
We do yearly reviews after initial 3 and 6 month reviews. Then yearly afterwards.
What type of safety training is required?
None at this time.
Can you describe how Techs work with and mentor younger techs?
We are a collaborative team in each shop and all work together when a vehicle stumps a technician. We also offer training resources for employees and pay for time spent doing training.
How does your shop get involved with the local community?
We host all sorts of events from locally World Famous Crush-A-Whirl to comedy, art, and puppet shows. We give to a lot of local causes in the community.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Not at this time.
Do you phone screen applicants before doing in-person interviews?
We do phone calls and text if possible, other times we will set the interview up first.
What do your in-person interviews entail?
Talking with the Foreman and Hiring Manager and touring the shop.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We do not at this time.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We do not at this time.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
That depends on the amount of interviews we are doing at that time and how many positions we are looking to fill.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
A few weeks.
Is there anything else you’d like to mention about your hiring process?
We may not respond immediately but we will respond as fast as we can!
A Level Technician
Pay Range: $85,000.00 - $120,000.00/year
Flat Rate for Billed hours with a $50 bonus for each 5 star review.
B Level Technician
Pay Range: $50,000.00 - $85,000.00/year
Flat Rate for Billed hours with a $50 bonus for each 5 star review.
Service Advisor
Pay Range: $55,000.00 - $100,000.00/year
Commission based with $50 5-star review bonus.
- Health Insurance Offered
- Traditional and HSA
- Dental Insurance Offered
- Optional
- Vision Insurance Offered
- Optional
- Retirement Plan Offered
- 3% is put into retirement account after 1 year of employment regardless of if employee is contributing.
- Sick Leave Not Offered
- Vacation Offered
- Vacation is given in full on the anniversary of employee start date.
- Paid Holidays Not Offered
- ST / LT Disability Offered
- Optional
- Life Insurance Offered
- Optional
- Uniforms Offered
- T-Shirts, Sweatshirts, and a Uniform Allowance
- Other Not Offered
Shop Talk
Top Shop Challenge: Training is a hot topic for technicians looking for a good shop to work at. Talk about the training you provide your techs or highlight some individuals who recently completed training or earned certifications.
We attend 3-4 out of state training conferences a year. They range from Vision in Kansas City, ASTE in North Carolina, AAPEX in Las Vegas during SEMA. We have a few different online training websites to help with prep for ASE tests. We pay training hours and reimburse for passing ASE tests.
Top Shop Challenge: WrenchWay is conducting a technician pay survey because many believe the BLS data of $46k average pay is not reflective of the industry. Please comment on what someone at your shop can earn.
We did a compensation review last year and our salaries track near the middle to high end in Minnesota for billed hour flat rate technicians. We range from in $46,000-$105,000. This is due to our pay scale which reflects ASE tests, and average weekly hours, and diagnostic skill. We also pay $50 for every 5-star review a technician is involved in.