Truck Country - Oak Creek | Top Shops for Technician Jobs in Oak Creek, WI

About Us

Truck Country® / Stoops Freightliner-Quality Trailer is the largest Freightliner dealer group in the U.S. today, serving customers at locations in Illinois, Iowa, Indiana, Ohio, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options. Truck Country® / Stoops Freightliner-Quality Trailer is part of McCoy Group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated under the leadership of the McCoy family.

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Under The Hood

Is the shop heated? Air conditioned?

Yes, our shop is equipped with a heating system. We do not have AC in the shop but we do have industrial size fans and supply techs with beverages during the hot days.

What is the size of the team I’d be working with?

We have a big team at this location with a total of 44 techs on hand between all the shifts.

What are the shop hours and what are the shift timeframes?

We operate 24 hours Monday through Friday and weekends from 6am-4pm 1st- 6-3pm 2nd 3pm-12am 3rd 8pm-6am

What tools does the shop provide that are available for all technicians to use?

We provide all the bigger tools you would need as well as any specialty tooling that jobs might acquire. If there is tool that you need, and we might not have we will get the tooling you need to complete that job.

What type of break room facility is provided?

We have a large breakroom with tables and chairs to eat at as well as lounge chairs to relax in. We have multiple microwave's, toaster and fridge for your food. There is a TV and a communication board to keep up to date on how the dealer is doing.

How many bays does your shop have?

There is 11 drive-through doors with a total of 20 bays to work in.

How many repair orders do you average per month?

Our facility does anywhere between 300-600 work order a month! So, if you looking to stay busy we are the place for you!

What is your parts ordering process?

The technician utilizes UPTIME. What is UPTIME? It is a hub on a browser to streamline communication between tech, parts, and their foreman. A technician will put a part request in, then the parts team will respond and let the tech know if we have parts in stock or if they need to be ordered.

What is your policy on side work?

There is a policy in place for not working on any Daimler products.

Are there any other unique features of the work environment worth noting?

We are always looking for way to improve and move forward so things are always advancing. We do lunches, have employee events, and host weekly huddles to keep you up to date on changes around the dealership!

Do you offer any skills training or continuing education opportunities?

We actually have our own training facility! You would start here to learn basics, depending on the way you onboard with us there are different options for training. Where you would learn basic electric, heavy duty, HVAC systems and much more!

Can you describe opportunities for career growth at your business?

With the rapid growth of the business there is always room for growth. You can work your way up to service advisor, communicator, foreman and further! We like to promote from within!

Can you describe your performance review process?

The process for this is we have you complete a survey and let us know how you think you are doing as well as the management. Management then does the same survey and will have a discussion with you on each subject.

What type of safety training is required?

There is online training followed up by some onsite training.

Can you describe how Techs work with and mentor younger techs?

We provide direct coaching for techs who may be new in the industry. We partner individuals with a mentor to ensure they are receiving guidance and have direct lines of communication.

How does your shop get involved with the local community?

Our shop takes pride in being an active part of our local community. We participate in various events. Our team volunteers at local high schools and technical colleges to offer career talks and hands-on demonstrations, helping students explore opportunities in the diesel industry.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Yes, we are actively involved with local high schools and technical colleges to encourage students to explore careers in the diesel industry. We participate in career fairs and offer presentations about opportunities in our field. Our shop offers mentorship programs where students can learn directly from our experienced technicians, giving them practical skills and a real-world understanding of the profession. We believe in investing in the next generation of diesel technicians and are passionate about fostering their growth.

Is there anything else you’d like to mention about career development and community?

We place a strong emphasis on career development for our technicians. We provide continuous learning opportunities through our state-of-the-art training center. Technicians have access to the latest tools, technologies, and certifications in the industry. Whether you're a seasoned tech or just starting out., we offer tailored training programs to help you advance in your career.

Do you phone screen applicants before doing in-person interviews?

Yes, our in-house recruiting team vets all candidates prior to in-person interviews. We conduct phone screens to assess the candidate's experience, qualifications, and overall fit for the role. This allows us to ensure that we're bringing in well-qualified individuals who align with our company culture and the demands of the job before moving to the next step in the hiring process.

What do your in-person interviews entail?

Our interview process is designed to give us a comprehensive understanding of a candidate's skills and fit for the role. This typically involves meeting with our shop manager and sometimes a lead technician. We cover both technical and behavioral questions to assess the candidate's problem-solving abilities, experience with diesel equipment, and how they handle real-world challenges in the shop. We also take time to discuss our company culture, career development opportunities, and benefits.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We do conduct background checks and drug screens.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No, we do not.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

You should hear back within a few days of an interview.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

We typically like to have a two-week window from accepted offer to start date.

Health Insurance Offered: We offer a major medical policy to all Full-time, hourly employees immediately upon hire to help "bridge" a gap in health insurance. After 90 days of employment, standard medical insurance (PPO or High Deductible) is available to all Full-time hourly employees.
Dental Insurance Offered: We offer a dental plan to all Full-time, hourly employees, after completion of 90 days of employment.
Vision Insurance Offered: Vision Insurance is included with the standard medical policy.
Retirement Plan Offered: McCoy Group offers a competitive 401(k) retirement plan to full-time employees. Upon becoming eligible to participate, you will receive an enrollment packet and PIN letter from our plan trustee, Principal Financial Group. Employees are automatically enrolled at a contribution rate of 6% in a target fund based on their birth year; however, you have the option to waive participation or elect alternate funds and/or deferral rates at any point in time after you become eligible for the plan.
Sick Leave Offered: Full-Time employees are eligible for receive PTO based on years of continuous Full-Time service.
Vacation Offered: Full-Time employees are eligible for receive PTO based on years of continuous Full-Time service.
Paid Holidays Offered: Full-Time employees will receive six(6) designated holidays each year. Hourly employees whose employment commences during a holiday week will not be paid for the holiday. To qualify for holiday pay, the employee must work their scheduled shift the days immediately before and following the holiday unless an absence has been approved. The paid holidays are: 1.New Year’s Day 2.Memorial Day 3.Independence Day 4.Labor Day 5.Thanksgiving Day 6.Christmas Day
ST / LT Disability Offered: The McCoy Group offers Short-Term Disability Insurance to all Full-Time employees after 90 days of employment Regular, Full-Time employees are eligible after three (3) years of employment for Long-term Disability.
Life Insurance Offered: Full-Time employees are eligible after 90 days of employment. ▪The McCoy Group pays 100% of the premium. ▪Enrollment is automatic. ▪Term Life Insurance benefit is $50,000. ▪Accidental Death & Dismemberment is $50,000. **VOLUNTARY LIFE INSURANCE IS ALSO OFFERED
Uniforms Offered: Uniforms are provided at no cost. We also offer assistance for those employees who are required to purchase prescription safety glasses and safety shoes. Each tech is given a laptop for work purposes.
Other Offered: All regular full-time employees are eligible for Bereavement leave, after 90 days of continuous full-time service. Full-Time employees are eligible for Jury Duty, after 90 days of continuous Full-Time service.

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Holiday potluck party!

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Workstation contest decorations have started!

Truck Country - Oak Creek - Technician Jobs in Oak Creek, WI

Top Shop for Technician Jobs in Oak Creek, WI