Under The Hood
Is the shop heated? Air conditioned?
The shop is heated. It is not air conditioned. Great central air flow.
What is the size of the team I’d be working with?
What are the shop hours and what are the shift timeframes?
7am-6pm 40 hours a week
What tools does the shop provide that are available for all technicians to use?
Hunter alignment racks, Hunter road force balancers, Toyota special tools
What type of break room facility is provided?
Open breakroom with a market; Double fridge, microwaves, and toaster ovens; TV in the break room lounge area; Private lockers in the locker room; Outdoor mezzanine
How many bays does your shop have?
How many repair orders do you average per month?
What is your parts ordering process?
Parts are typically in stock; Special order parts upon repair.
What is your policy on side work?
Side work strictly prohibited
Are there any other unique features of the work environment worth noting?
Truly unique team work environment. Mentorships available. Long term employees. Career path provided at interview.
Do you offer any skills training or continuing education opportunities?
Yes, that option is available for technicians that want to further their training and education.
Can you describe opportunities for career growth at your business?
Mentorship T-Ten sponsorship
Can you describe your performance review process?
Team lead performance quarterly reviews
What type of safety training is required?
Quarterly safety review and training
Can you describe how Techs work with and mentor younger techs?
Work shadowing; Work directly with lead technicians
How does your shop get involved with the local community?
At Toyota of Seattle, we love to give back. Through sponsorships and donations, we give to people of all ages - from Seattle Schools that educates Seattle's future work force, to Senior Services that cares for those in their golden years. Each year, we collect food and funds to feed the hungry of the Puget Sound region. A large part of our philanthropic budget is given to the uncompensated care program at Harborview Medical Center. As a family-owned business since 1992, we recognize that it's the support from you, our community, that has allowed us to grow. Your faithful support has enabled us to continue our charitable giving. Thank you. Community Involvement: Greater Seattle Business Association Harborview Medical Center Seattle Chamber of Commerce Food Lifeline UW Medicine Senior Services King County Sexual Assault Resource Center Queen Anne Little League Walk Now for Autism Speaks Spruce Street School St. Francis of Assisi Catholic School Northwest Harvest Rainier Valley Football Association UW Bothell Interconnection.org O'Dea High School Rainier Valley Food Bank Starfire Indoor C League - Team Chivitas FC Interbay Youth Football & Cheer Hawaii Community Foundation
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Shoreline Community College T-Ten programs; Renton Technical; Job fairs
Where do you see the shop in five years?
We are always looking to add good people to our team. We are constantly striving to improve efficiency, productivity and customer service amongst our teams.
Is there anything else you’d like to mention about career development and community?
Do you have an application form and how long does it typically take to complete?
Yes, approximately 30 mins to complete
Do you phone screen applicants before doing in-person interviews?
What do your in-person interviews entail?
3 interviews with supervisors and lead technicians
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We perform background checks, drug screening (not to include marijuana) and check driving records.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Up to one week
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Up to 3-7 business days depending on the background check (for instance, if you have lived in multiple states)
Is there anything else you’d like to mention about your hiring process?
A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $100,000 - $185,000/year
($48.08 - $88.94/hr)
$30-$37.75/hr Flat Rate---- 6500 total shop hours for May 2023---- 6500 total shop hours for June 2023---- Efficiency Bonus---- Various monthly bonus---- $50-$90/hr after flagged hours and efficiency bonus----
B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $80,000 - $120,000/year
($38.46 - $57.69/hr)
$25-$30/hr Flat Rate 6500 total shop hours for May 2023---- 6500 total shop hours for June 2023---- Efficiency Bonus---- Various monthly bonus---- $40-$65/hr after flagged hours and efficiency bonus----
C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $50,000 - $80,000/year
($24.04 - $38.46/hr)
$21-$25/hr Flat Rate 6500 total shop hours for May 2023---- 6500 total shop hours for June 2023---- Efficiency Bonus---- Various monthly bonus---- $27-$40/hr after flagged hours and efficiency bonus----
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $38,850 - $60,000/year
($18.68 - $28.85/hr)
$18.69/hr to start PLUS---- Team Bonus Averaging $100-$150 per person per week---- $50 spiff for every 25 sold recommendations $100-$150 per person per week---- Overtime = Time + 1/2---- $22-$26/hr after team bonus and spiffs----
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $50,000 - $150,000/year
($24.04 - $72.12/hr)
Express ASM Pay Plan = $23 - $33/hr (Includes base pay plus spiffs)---- ASM Pay Plan = $70,000-$150,000 per year----
- Health Insurance Offered
- We have a excellent medical insurance package after 60 days of employment. Employees have options for spouse and family also. Open enrollment is yearly on May 1st.
- Dental Insurance Offered
- We have a excellent dental insurance package after 60 days of employment. Employees have options for spouse and family also. Open enrollment is yearly in May 1st.
- Vision Insurance Offered
- Vision is included in our medical insurance package.
- Retirement Plan Offered
- After 6 months you qualify for our 401K program
- Sick Leave Offered
- We offer PSST for your first year, and PTO on your first year anniversary
- Vacation Offered
- We offer PSST for your first year, and PTO on your first year anniversary
- Paid Holidays Offered
- We have paid holidays after you work 30 days, all major holidays included
- ST / LT Disability Offered
- We offer short term and long term disability after 60 days of employment
- Life Insurance Offered
- Company pays for employee life insurance of 25,000 after 60 days of employment
- Uniforms Offered
- Company provides uniforms for our service, parts, and detail teams
- Other Not Offered
Another busy month for our shops – hear how November went with this recap from BJ Smyth!
Here's a snapshot of September for our shops and a shout out for some special milestone anniversaries!
At Honda and Toyota of Seattle, we LOVE what we do! From Best-In-Town service to 24/7 online scheduling, it doesn't get any better. Come see the difference and schedule an appointment today!