Rowe Ford Westbrook - Technician Jobs in Westbrook, ME
Top Shop for Technician Jobs in Westbrook, ME
About Us
At Rowe Ford Westbrook, our commitment to excellence does not end with the sale, though. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. For those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Westbrook.
Rowe Ford Westbrook truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of anyone (or more) of our services, be sure to contact us today. Or stop by and see us in person at 91 Main St. Westbrook, Maine today.
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Under The Hood
Is the shop heated? Air conditioned?
Heated
What is the size of the team I’d be working with?
9 other Ford Technicians
What are the shop hours and what are the shift timeframes?
7-4:30 M-F
What tools does the shop provide that are available for all technicians to use?
All Ford Specials Tools
What type of break room facility is provided?
Break Room with table and chairs for breaks. Locker room with locker, bathroom and shower.
How many bays does your shop have?
10
How many repair orders do you average per month?
350
What is your parts ordering process?
We utilize Xtime inspect where the technician electronically sends in a parts request to parts.
What is your policy on side work?
Can use the shop before or after work with an open repair order and someone else in the shop with you.
Do you offer any skills training or continuing education opportunities?
We offer paid training for all technicians.
Can you describe opportunities for career growth at your business?
We offer a great opportunity for career growth as we have former technicians that have moved into being service advisors and parts personnel.
Can you describe your performance review process?
We are constantly reviewing all positions at our dealership.
What type of safety training is required?
We perform safety and lift training.
Can you describe how Techs work with and mentor younger techs?
We have our senior technicians work with a new technician for a period of time. If the technicians come in with a certain experience then go right to the floor with a lift of their own.
How does your shop get involved with the local community?
We as a store get involved with all kinds of outreach with the local community. As for the shop we have our EV technician work with the local fire department on safety training.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We work closely with CMCC (Ford Asset) as well SMCC Automotive program and the local high school.
Do you phone screen applicants before doing in-person interviews?
No
What do your in-person interviews entail?
We usually will have our shop foreman and service manager interview the applicant. We will sit down and discuss experience, and the applicant's wants and needs. We will discuss Rowe Ford and will do a walk around the shop.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Background checks - YES
Drug Screening - NO
Personality test - for customer-facing personal
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
NO
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Within a few days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
A few days
A Level Ford Certified Technician
Pay Range: $75,000.00 - $150,000.00/year
Flat Rate Shop
Health Insurance
Offered
We offer this benefit at a cost.
Dental Insurance
Offered
We offer this benefit at a cost.
Vision Insurance
Offered
We offer this benefit at a cost.
Retirement Plan
Offered
401K with a 2% match
Sick Leave
Offered
5 PTO days
Vacation
Offered
Every employee hired in 2023 and moving forward will be given one week of vacation after six months of continuous employment. This week needs to be used within that current year of employment with the company. All Vacation time needs to be scheduled with Management and the timing of vacation is subject to coverage of departmental needs. Vacation will not be carried over to the following year of employment.
-After six months of employment an employee will receive one week of vacation to be used within that first year of employment after the initial six months.
-After the first year of continuous employment the employee will receive one week of vacation to be used during that second year of employment.
-After the second anniversary of employment, the employee will receive two weeks of vacation, as well as, on the third and fourth year anniversary of employment.
-After the fifth anniversary of employment, the employee will receive three weeks of vacation.
-At the 25th anniversary of employment, the employee will receive four weeks of vacation.
All Vacation time needs to be scheduled with Management and the timing of vacation is subject to coverage of departmental needs. Vacation will not be carried over to the following year of employment.
Any request for an exception to the above policy must be approved by the General Manager or Dealer Principal.
Paid Holidays
Offered
New Year's Day
Memorial Day
Independance Day
Labor Day
Veteran's Day
Thanksgiving
Christmas
ST / LT Disability
Offered
We offer this benefit at a cost.
Life Insurance
Offered
We offer this benefit at a cost.
Uniforms
Offered
We pay for most of the uniform expense.
Other
Not Offered
Shop Talk
This shop has not yet added any Shop Talk posts.
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Open Position
Commercial Service Technician
We are looking for a Ford Commercial Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE & Ford certified. This person will work within our commercial vehicle department on a 4-day work week, and has the option to work the day shift (7am - 3:30pm, Monday - Friday) or the night shift (3:30pm - 1am, Monday - Friday, with one day off during the week).
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Rowe Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities & we prioritize promoting from within
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
4-Day work week for commercial & night shift!
Option for yearly bonus plan
Weekly bonus for upsells
Mentorship opportunities for growing within the service department
Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
Execute repairs under warranty to manufacturer specifications
Qualifications
2+ years of Service Technician experience preferred
High school diploma or equivalent, ASE Certification required
Ford Certification
Previous experience at a Ford dealership is preferred
B level qualifications, including Diagnostic, Electrical and Engine Repair
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
