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Under The Hood
Is the shop heated? Air conditioned?
All areas of the Mazda facility are heated and air conditioned including the service shops.
What is the size of the team I’d be working with?
You would be working with a family of about 25 people.
What are the shop hours and what are the shift timeframes?
Shop hours are 6:45am to 6:00pm Monday through Friday and 8:00am to 4:00 Saturday. Shifts can depend on position and availability of employee.
What tools does the shop provide that are available for all technicians to use?
All manufacture specific specialty tools are provided. We also provide oil draining equipment and shop supplies necessary to service customer vehicles.
What type of break room facility is provided?
Mazda does offer a full break room with vending machines.
How many bays does your shop have?
Mazda has 13 service bays.
How many repair orders do you average per month?
Mazda averaged 670 repair orders per month in 2023 and are anticipating a continual growth over the next 5 plus years.
What is your parts ordering process?
We have nearly 5 million in on hand parts inventory, parts are also sourced locally, and ordered from the OE as needed.
What is your policy on side work?
Vehicles in the shop require a repair order for insurance purposes. The policy at Rochester Motor Cars is that technicians are authorized to work on vehicles that belong to their immediate family, outside of business hours.