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Under The Hood
Is the shop heated? Air conditioned?
The shop is currently heated, but not air conditioned.
What is the size of the team I’d be working with?
Our team of technicians averages around 8. With our Parts Department and office support staff, our full team consists of approximately 15 associates.
What are the shop hours and what are the shift timeframes?
Our shop hours are Monday through Friday 6:00am to 5:30pm. We offer two shifts, 6:00am to 2:30pm and 8:30am to 5:30pm. We do offer overtime when it's available.
What tools does the shop provide that are available for all technicians to use?
Merritt Trailers provides jacks, power saws, standing and bench tools, porta power, air shears, 1" impacts, cutting torches, welders, various breaks and stomp shears, cranes, man lifts, forklifts, huck guns, torque wrenches, and bushing tool kits.
What type of break room facility is provided?
Merritt Trailers offers a modern break room with access to a refrigerator for the storage of personal food items and several microwaves and toasters. We also have seating and tables.
How many bays does your shop have?
Merritt Trailers has a total of 8 bays.
How many repair orders do you average per month?
Merritt Trailers averages 75 repair orders per month.
What is your parts ordering process?
Depending on the type of parts and purpose, we have a sophisticated customer parts ordering and delivery program that includes dozens of vendors nationwide and a reliable major parts supplier locally. For our Service Department, we have highly experienced back counter personnel that identify service parts needs, source and order parts for all service needs.
What is your policy on side work?
Side work can be completed as long as it doesn't conflict with an employees work schedule and is performed off site.
Shop Talk
Top Shop Challenge: Explain how you pay your techs (i.e., flat rate, straight hourly, etc.). Are there any parts of your pay plan that separate you from other shops?
Here at Merritt we offer a straight hourly rate depending upon an individual's experience and ability. Our pay scale ranges for $19.00 to $30.00 per hour. We utilize a Tech Tier System in which technicians may matriculate up the scale by acquiring new skills or experience. Moving up through the Tier System also makes individuals eligible for both a pay increase and opportunities for leadership positions in the shop.