Photos
Under The Hood
Is the shop heated? Air conditioned?
Our shop is heated. We have proper ventilation as well as large shop doors allowing air travel/breeze for cooling the shop. *please note that our technician lounge is air conditioned/heated.
What is the size of the team I’d be working with?
We have approximately 12 main shop technicians that range from master to entry level repairs. We have approximately 10 express maintenance technicians.
What are the shop hours and what are the shift timeframes?
Monday-Friday 8-5pm Saturday 8-4pm *looking to expand hours of operation and open to discussing other hourly shifts.
What tools does the shop provide that are available for all technicians to use?
Lum’s Auto Center is a multidealer under one building (Toyota and Chrysler/Dodge/Jeep/Ram) We provide all special heavy duty and power tools for our employees to perform their job for both brands including several non-OEM special tools/equipment necessary to work on other makes and models. All main shop service technicians must furnish their own basic tools, Lums will provide the primary tool box and workbench. All tools, primary tool box/rolling cart and workbench are provided for Express Maintenance technicians. Employees are responsible for the proper maintenance and handling of all tools and equipment as well as their individual workspace.
What type of break room facility is provided?
Our facility is equipped with a locker room, tv, tables, fridge, coffee and the occasional snack bar.
How many bays does your shop have?
20 bays in the main shop and 4 bays in our express shop with lifts. We have a few additional bays with no lifts.
How many repair orders do you average per month?
About 1500 repair orders we average per month.
What is your parts ordering process?
Our parts department has 2 counters and 5 employees. We have a front counter for our customers and a back counter for our technicians. The ordering process starts though that back counter whether its walking in or virtually requesting parts from them.
What is your policy on side work?
No side work unless approved by manager.
Shop Talk
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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
Last month was a record for us! We had max capacity's here at Lum's Auto Center. Our team worked so hard to take care of all our customers. We have had some internal promotions and those individuals have helped take our department to the next level.

What are a couple of things you'd like to highlight that happened last month?
For the month of December things can start slowing down because of the holidays. For us that was not the case. Our department did a great job and we had some bumps in the road with ice storms and power outages. We were lucky enough our dealership runs on a Cummins Generator and when nobody else had power we did! We started our goals for the new year and have some exciting things coming down the pipe we cannot wait to share with you!
Top Shop Challenge - Do you do anything special for your team for the holidays?
Every year Lums Auto Center hosts an all expenses paid Christmas Party which never disappoints, this year we are closing the store early on Saturday so we can all enjoy a fully catered meal at one of our local finer restaurants, overnight hotel stay including one guest and we rented out the entire arcade/laser tag facility along with an entire movie theatre for the afternoons entertainment. We always look forward to having a good time with one another! Happy Holidays from Lums Auto Center!