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Under The Hood
Is the shop heated? Air conditioned?
Yes, we have an air conditioned shop for the hot summers as well as a heated shop for the occasional cold winters
What is the size of the team I’d be working with?
In our shop our teams are split into 3. Each team is ran by a Team leader who oversees and assists each tech. Each team will have anywhere from 6-8 technicians
What are the shop hours and what are the shift timeframes?
Lexus of Austin is open from 7am- 6pm. Technicians work from 7am-5pm Monday-Friday and every 3rd Saturday from 8am-5pm
What tools does the shop provide that are available for all technicians to use?
All Specialty tools
What type of break room facility is provided?
There is a breakroom provided to eat that has snack machines, drink machines, water/ice dispenser, fridge, microwave, and toaster oven.
How many bays does your shop have?
36
How many repair orders do you average per month?
5,000
What is your parts ordering process?
All parts are ordered through SPG once the technician has sent the estimate over to the advisor for approval
What is your policy on side work?
No side work allowed
Do you offer any skills training or continuing education opportunities?
We support our techs in attaining all factory certifications. We also have created a number of internal training paths to sharpen and develop the necessary skills to succeed.
Can you describe opportunities for career growth at your business?
All of our brands are rapidly growing. There will be multiple opportunities for leadership minded individuals to shine, along with entry level techs to grow into future leadership positions.
Can you describe your performance review process?
We conduct annual performance reviews which consist of a self review and a manager review. Discussion includes how things are going, performance, and goals.
What type of safety training is required?
Lift, chemical, and driver safety trainings are conducted during orientation. We also conduct quarterly 15 min shop safety reviews and training sessions.
Can you describe how Techs work with and mentor younger techs?
We currently have a program where younger techs can sign up and based on performance can enter into our accelerated learning program. This consists with 3 months of intensive diagnostic work, 3 months as our engine intake diagnostic specialist, and 3-6 months in our engine specific shop including then training the incoming techs in the program.
How does your shop get involved with the local community?
Penske Automotive and Round Rock Hyundai participate in multiple Charitable activities. From supporting Paralyzed Veterans, to food and toy drives during the holidays. We are always looking for meaningful ways to give back to the community.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We work with local tech schools and instructors to identify exceptional students interested in a career. For graduating UTI students we offer tuition reimbursement programs, see service manager for details.
Is there anything else you’d like to mention about career development and community?
Our goal is to not just be a Job, but a career. Our philosophy is to always to the right thing. We do right by our customers, our employees, our manufacturer.
Do you phone screen applicants before doing in-person interviews?
Yes, we perform a light screen to see where the candidates interest level is and a light discussion about their background.
What do your in-person interviews entail?
All applicants will interview with the Service Manager, Service Director, and General Manager during our screening process. Discussion includes their background, certifications and future goals.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Drug screens, background checks, and personality tests are performed
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
3-5 days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Approximately 2 weeks.
A Level Technician
Pay Range: $67,200.00 - $200,000.00/year
Master Technician $35 Flag Hour Employee will be eligible for Monthly Bonuses as outlined below: $1.00 per flagged hour will be paid if your Individual Production is between 120 to 140 hours flagged. $2.00 per flagged hour will be paid if your Individual Production is between 141 to 160 hours flagged. $3.00 per flagged hour will be paid if your Individual Production is between 161 to 180 hours flagged. $4.00 per flagged hour will be paid if your Individual Production is between 181 to 199 hours flagged. $5.00 per flagged hour will be paid if your Individual Production is between 200 or more hours are flagged.
B Level Technician
Pay Range: $5,700.00 - $100,000.00/year
Senior Technician $30 Flag Hour Employee will be eligible for Monthly Bonuses as outlined below: $1.00 per flagged hour will be paid if your Individual Production is between 120 to 140 hours flagged. $2.00 per flagged hour will be paid if your Individual Production is between 141 to 160 hours flagged. $3.00 per flagged hour will be paid if your Individual Production is between 161 to 180 hours flagged. $4.00 per flagged hour will be paid if your Individual Production is between 181 to 199 hours flagged. $5.00 per flagged hour will be paid if your Individual Production is between 200 or more hours are flagged.
C Level Technician
Pay Range: $47,000.00 - $900,000.00/year
Certified Technician $25 Flag hour Employee will be eligible for Monthly Bonuses as outlined below: $1.00 per flagged hour will be paid if your Individual Production is between 120 to 140 hours flagged. $2.00 per flagged hour will be paid if your Individual Production is between 141 to 160 hours flagged. $3.00 per flagged hour will be paid if your Individual Production is between 161 to 180 hours flagged. $4.00 per flagged hour will be paid if your Individual Production is between 181 to 199 hours flagged. $5.00 per flagged hour will be paid if your Individual Production is between 200 or more hours are flagged.
Service Advisor
Pay Range: $60,000.00 - $190,000.00/year
Percentage of your overall gross profit sales, based on your CSI score
Lube Technician
Pay Range: $34,560.00 - $36,480.00/year
($16.62 - $17.54/hr)
Quick Lube Technician $18 an Hour- $19 if you hold your State Inspector License
- Health Insurance Offered
- Eligibility for the below benefits begins on the first of month following 60 days of employment. You must enroll within your first 30 days of employment. Employees are eligible to elect one of the following medical plans: Penske Health InvestmentPlan (PHIP) –In-Network Highlights Penske Health ValuePlan (PHVP) –In-Network Highlights Employees enrolled in either plan may be eligible to participate in a Health Savings Account (HSA). After one year of employment, Penske will contribute to your HSA. To be eligible, you must contribute at least $100/Single or $200/Family per year. Penske will contribute up to $300/Single and up to $600/Family. Employees can also contribute to their HSA through payroll deductions up to the IRS Maximum (2022: $3,650 for single, $7,300 for family), inclusive of any company contributions.
- Dental Insurance Offered
- Employees are eligible to elect in one of the following dental plans: Delta Dental PPO Delta Dental HMO
- Vision Insurance Offered
- Employees are eligible to elect in VSP vision plans, which also include access to hearing discounts.
- Retirement Plan Offered
- Employees will be automatically enrolled in the 401(k) with a 2% contribution. Contributions will begin on the first of the month following 60 days employment. Employees may decline participation within 30 days before contributions begin. Current company match is 62 ½ cents on the dollar up to 4% of pay.
- Sick Leave Offered
- Up to 3 days of paid sick leave provided.
- Vacation Offered
- Vacation accruals are 1 week per year for employees with 0-3 years of tenure. Accrual increases to 2 weeks for employees with 3-7 years of tenure. Accrual increases to 3 weeks for employees with 7 or more years of tenure.
- Paid Holidays Offered
- Paid Holidays including 4th of July, Memorial day, Labor Day, Christmas, Thanksgiving, New Years Day.
- ST / LT Disability Offered
- Supplemental Short and Long term disability available through American Fidelity.
- Life Insurance Offered
- $10,000 in life insurance is provided to all employees free of charge. Additional life insurance options are available from American Fidelity.
- Uniforms Offered
- Uniforms provided.
- Other Offered
- Access to exclusive programs, perks, and discounts including apparel, car/truck rentals, mortgage services, tires and parts, and more Penske Vehicle Purchase Program Comprehensive Employee Assistance Program through ComPsych
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