Komro Sales and Service

About Us

Komro Sales & Services, Inc. is a privately owned company serving the Dairy and Agricultural Industry since 1960. We provide our customers with facility design and construction services which includes; sales and service for irrigation; grain handling; manure handling; and constructing high tech manure separation systems nationwide. In addition, we handle a broad line of manure handling, feed handling, & skid steer equipment. Komro Sales is constantly developing manpower to support, with innovation, our growing customer base.

Photos

Under The Hood

Is the shop heated? Air conditioned?

State-of-the-Art Shop! Temperature controlled with infloor heat.

What is the size of the team I’d be working with?

Typically between 4-7 people

What are the shop hours and what are the shift timeframes?

Monday-Friday 7:00am-5:00pm. With a rotating Saturday schedule from 7:00am-12:00pm. Most technicians work about 7-9 Saturdays a year. Closed Sunday.

What tools does the shop provide that are available for all technicians to use?

Any specialty tools. We have a small set of tools that anyone can use. Most technicians prefer to bring their own tools.

What type of break room facility is provided?

Lunch room with vending machine.

How many bays does your shop have?

One VERY LARGE shop that is split into two different areas. One side is for the Bobcat Technicians. The other side is for welders/fabricators.

How many repair orders do you average per month?

50-100 work orders a month.

What is your parts ordering process?

Technicians create a "pick list" using the Bobcat Parts Portal, this is sent to the parts team, those lists are ordered/picked and brought to the shop and added to a drop box that is set aside for each project.

What is your policy on side work?

We do not allow side work for any products or services that we do here.

Are there any other unique features of the work environment worth noting?

Technicians have the ability to also be a field service tech and go out to the customer to fix equipment.

Do you offer any skills training or continuing education opportunities?

We offer online Bobcat training through Bobcat University. Everyday in person training with our current staff, sharing over 80 years of Bobcat experience. Bobcat certifications beginning with the basic "Bronze level" include hydraulics/hydrostatics, electrical as well as basic maintenence all the way to "Platinum level" training which includes advanced training in engines, fuel systems, electrical, hydraulics/hydrostatics much of which are completed at the Bobcat training faciltiy in Denver Colorado with Bobcat representatives.

Can you describe opportunities for career growth at your business?

You have the ability to expand your industry knowledge through training and work experience. Our most qualified technicians have the option to work in the field. The Bobcat line of equipment is always changing giving employees the opportunity to learn new things. Additional opportunites in Sales, Parts and Rental are offered within our company first and to those with relevant Bobcat experience.

Can you describe your performance review process?

We have a 30-60-90 day review. Then yearly reviews at the end of the year. These reviews are looked as conversations and all in the review meeting are envcouraged to participate openly.

What type of safety training is required?

We have monthly company wide mandatory safety meetings which all are asked to attend.

Can you describe how Techs work with and mentor younger techs?

Working along side of our service managers as well as our more seasoned technicians in a hands on environment.

How does your shop get involved with the local community?

Attending career fairs and job fairs. Donating equipment and parts to the local high schools and colleges.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We attend career fairs and also speak at schools in an effort to enform others about the many things our company offers it employess as well as our broad customer base.

Health Insurance Offered: Blue Cross Blue Shield Employer pays 50% of the premiums.
Dental Insurance Offered: Delta Dental of Wisconsin
Vision Insurance Offered: Delta Dental Vision (Eyemed)
Retirement Plan Offered: 401K with a 4% match after one year.
Sick Leave Not Offered
Vacation Offered: 1 year of employment = 40 hours of vacation 2 years of employment = 60 hours of vacation 3 years of employment = 100 hours of vacation 5 years of employment = 120 hours of vacation 10 years of employment = 160 hours of vacation Plus Earn-A-Week policy (Additional 40 hours of vacation time) based on an employee’s annual safety performance after your first year.
Paid Holidays Offered: 6 paid holidays for all full time employees. • New Year’s Day • Memorial Day • Fourth of July • Labor Day • Thanksgiving • Christmas Day
ST / LT Disability Offered: You can sign up with Aflac to obatin STD and LTD benefits
Life Insurance Offered: You can sign up with Aflac to obatin life insurance
Uniforms Offered: Paid uniforms with weekly cleaning service
Other Offered: All fulltime employees will be granted 1 day of vacation for their birthday. Semi-annually (July & December), full time eligible employees may receive a percentage of company profit for the previous 6-month period worked. Employees must work the entire 6-month period for which profit sharing is being distributed. Profit sharing percentage is based on an allotted point system.

Shop Talk

Top Shop Challenge: Over the last several years, we’ve seen huge improvements in benefits and perks for technicians. Describe any non-standard benefits/perks you added recently or plan to add next year.

It’s our profit-sharing week! We will discuss how the year went on a both financial aspect and our productivity. We will gather in the large shop with a nice meal provided. Then we will end the week on Saturday with our company Christmas party. Both events are a pretty big deal to the company, our group of employees really enjoy setting work aside and getting together on a more personal level.

Top Shop Challenge: When you think of 2023, what event(s) in the shop come to mind first?

• Logan and Derek both made the trip out to Colorado to Bobcat University to obtain their Gold certification through in person training. • In addition to our core products, we have added compact tractors and articulating tractors. • Over the last year, we have sold over 75 units. • With the addition of our fleet of equipment we have increased our presences in the rental market. Thanks to our technicians taking care of all our new equipment.

Trainings

Top Shop Challenge: Let's talk about shop meetings. How do you keep your team informed without having too many meetings?

Once a month we have a product update meeting/training. At the end of the meeting, we have "open floor" time. This allows the technicians to talk about anything they want. This could be something personal, a funny story, challenges they faced in the last month, etc. We typically meet for one to two hours, it's nice to give the technicians a break from the shop.

Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?

The technicians dismantled the shop and cleaned it from top to bottom. Looks awesome!

Top Shop Challenge: What is something unique your shop does for technician pay?

Profit sharing twice a year Paid Training Tool allowance Guaranteed 50 hours a week with overtime pay Clothing allowance with cleaning service 401(k) plan with employer 4% contribution Employer pays 50% health insurance premiums

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