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Under The Hood
Is the shop heated? Air conditioned?
No
What is the size of the team I’d be working with?
6 techs
What are the shop hours and what are the shift timeframes?
M-F 8-5 Saturdays 8-2:00
What tools does the shop provide that are available for all technicians to use?
All essential diagnostic computers and Hyundai required tools. Technicians will need to provide their own hand tools
What type of break room facility is provided?
Large table room with seating, refrigerator and microwave
How many bays does your shop have?
8 plus an alignment rack
How many repair orders do you average per month?
550
What is your parts ordering process?
Order is submitted daily by 2:00 for all OEM parts and aftermarket can be ordered at any tim
What is your policy on side work?
No side work is permitted.
Do you offer any skills training or continuing education opportunities?
Yes. Hyundai offers both in person training at one of the HMA Career Centers as well as a wide range of online training courses, ranging from basic technician skills to much more in depth classes. From electrical diagnosis to engine replacement, to hybrid and EV specific courses. Hyundai provides everything needed to become well versed and trained in performing all services and repairs needed to maintain your Hyundai vehicle
Can you describe opportunities for career growth at your business?
Yes. Hyundai of Keene, part of the Fenton Family Dealerships takes tremendous pride when offering upward advancement and mobility within our family of dealerships. Annual performance-based reviews are held to reward employees that strive to propel their performance and reward their dedication.
Can you describe your performance review process?
Annual reviews are held for every employee
What type of safety training is required?
We offer safety training through the NHADA programs
Can you describe how Techs work with and mentor younger techs?
Hyundai of Keene currently has two senior master technicians that have been instrumental in helping our newer technicians get trained and prepared to perform any and all repairs that come with being a Hyundai certified technician
How does your shop get involved with the local community?
Hyundai of Keene under the Fenton Family Dealerships takes tremendous pride in being a very active community member. From helping various local charities raise money, to providing used engines to our local tech schools for training.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We work with many technical and vocational schools to help mentor students
Is there anything else you’d like to mention about career development and community?
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Do you phone screen applicants before doing in-person interviews?
Most of the time, yes, but email also works prior to the first in-person interview
What do your in-person interviews entail?
We want to review skills for the position to ensure proper placement. Discussion includes experience, certifications, and skill set
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We do require a drug screening prior to job placement at Hyundai of Keene
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No formal skill assessment. Assessment is done through the interview process
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
30-60 minutes
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
All times vary due to the number of applicants
Is there anything else you’d like to mention about your hiring process?
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Technicians A B C level Lube/service drive Technician
Pay Range: $32,000.00 - $120,000.00/year
Pay ranges depending on skill level, experience, and performance. We offer full flat-rate positions as well as hourly positions.
- Health Insurance Offered
- Harvard Pilgrim
- Dental Insurance Offered
- Delta Dental
- Vision Insurance Not Offered
- Retirement Plan Offered
- 401K
- Sick Leave Offered
- PTO sick time accrued throughout the calendar year
- Vacation Offered
- Accrued PTO
- Paid Holidays Offered
- New Year's Day – January 1 Memorial Day – Last Monday in May Independence Day – July 4 Labor Day – First Monday in September Thanksgiving Day – Fourth Thursday in November Christmas Day – December 25
- ST / LT Disability Offered
- Available to employees
- Life Insurance Offered
- Available to employees
- Uniforms Offered
- All technicians received uniforms that are cleaned by the company
- Other Not Offered
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