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Under The Hood
Is the shop heated? Air conditioned?
Our shop is not heated or air-conditioned. We have 14 bay doors that remain open and four large overhead fans. This creates a lot of airflow in our shop, keeping it cooler throughout the year.
What is the size of the team I’d be working with?
The team will consist of 9 to 12 technicians. The shop will operate with 3 to 4 express techs, 3 to 4 Tier II (B level) technicians, and 3 to 4 Tier I (A level) technicians.
What are the shop hours and what are the shift timeframes?
Our shop hours are from 7 AM to 6 PM. Tier I (A level) technicians work from 7 AM to 4 PM, while Tier II (B level) and Express (Lube tech) technicians work from 8 AM to 5 PM. The shop remains open until 6 PM. If a technician wishes to stay late, they are welcome to do so.
What tools does the shop provide that are available for all technicians to use?
The shop provides each technician with access to VW's extensive special tool inventory, including machines such as multiple A/C refrigerant machines, a coolant flush machine, a brake fluid flush machine, and a walnut blaster.
What type of break room facility is provided?
The dealership has two break rooms. One is a general employee break room, which includes access to a refrigerator, a microwave, and a sink. The shop break room is reserved for service employees and provides them with air conditioning, a microwave, and a fridge that is stocked with cold water and Gatorade.
How many bays does your shop have?
The shop contains 15 bays: 12 with lifts, 2 flat stalls, and 1 alignment rack.
How many repair orders do you average per month?
The average number of repair orders in the shop can range from 650 to 750, depending on the season or events held in the city.
What is your parts ordering process?
When a technician performs the digital inspection of a vehicle, they input their recommendations through xTime. At this point, the parts department will enter the parts quote. If the job is approved after the estimate is completed, the technician will receive a notification in the xTime app detailing which jobs have been approved. The technician should then go to the parts counter to check the availability of the required parts. If any parts need to be ordered, the repair order will be stamped with an "ordered" stamp, along with the estimated arrival date of the part.
What is your policy on side work?
Technicians may work on their personal vehicles after hours. However, working on customer vehicles is strictly prohibited. This violates company policy and creates a conflict of interest.
Do you offer any skills training or continuing education opportunities?
Volkswagen provides each technician with online factory training modules. Completing these modules gives technicians a basic understanding of various VW systems. Once a technician passes enough tests with a score of 80% or higher, they will become eligible to attend in-person factory training, where they can earn specific certifications.
Can you describe opportunities for career growth at your business?
Every technician in our shop receives the tools and support needed to advance to the next level.
Can you describe your performance review process?
The performance review process occurs quarterly. During this time, technicians receive an overview of their performance observations. They are presented with their 90-day weekly production average, and their production goals are adjusted accordingly. Additionally, technicians have the opportunity to voice any requests that may help them become more efficient and achieve their production goals.
What type of safety training is required?
Gunther provides safety training as well as shop safety best practices.
Can you describe how Techs work with and mentor younger techs?
We offer an apprenticeship program that allows aspiring technicians to work with a master technician to develop specific skills that enhance their professional growth.
How does your shop get involved with the local community?
Currently we do not have any local involvements with the community.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Currently, we are not involved with any local schools, but we are looking to change that in the near future. We aim to establish a relationship with Spruce Creek High School and Daytona State Mechanical School.
Do you phone screen applicants before doing in-person interviews?
Yes, I prefer talking to applicants before an in-person interview to better understand their motivations for applying and to ensure our priorities align.
What do your in-person interviews entail?
During an in-person interview, I like to discuss any certifications and qualifications the candidate may have. It’s important for me to learn more about the technician as an individual. We'll talk about past work experience and touch on what the candidate hopes to achieve with our company. I will also give the technician a tour of the shop. During this time, the applicant will be introduced to our shop foreman, who will ask a few questions of his own.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Before an applicant can be approved for hire, they must undergo a background check and pass a drug screen.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No, we do not.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
I usually contact employees about 1 to 2 business days after the interview.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
The full hiring process takes about 1.5 - 2 weeks.
Tier II (B- Level)
Pay Range: $24.00 - $33.00/hour
Aggressive flat-rate hourly compensation. Wide range based on skill set, experience, and certifications.
Team Leader
Pay Range: $35.00 - $41.00/hour
Fair flat- rate hourly compensation. This position will offer a production bonus based on overall shop hours.
- Health Insurance Offered
- Gunther is pleased to offer three medical plan options administered by Neighborhood Health Partnership (NHP) and United Healthcare (UHC)that meet the health care needs of you and your covered dependents. The NHP plans cover services received within the state of Florida and Emergency Services outside of Florida. The UHC plan offers both local and national coverage.
- Dental Insurance Offered
- Gunther offers you the option to enroll in dental coverage administered by United Healthcare. The DHMO offers coverage in-network with a fixed copay schedule. With the PPO you can visit any provider you choose but enjoy deeper discounts and claim forms filed for you when you visit United Health care network providers.
- Vision Insurance Offered
- Gunther offers vision coverage, administered by United Healthcare, to help cover the cost of eye examinations and other vision care expenses. The Plan offers coverage when visiting any provider, with deeper discounts and service guarantees when you choose a provider in-network.
- Retirement Plan Offered
- Gunther Motor Company 401k Plan offers you the opportunity to save for retirement through the plan. The plan provides access to a selection of investment options and may offer tax advantages as well.
- Sick Leave Offered
- Regular Full-Time employees are eligible for 3 days (24 hours) of paid Personal & Sick Leave each calendar year.
- Vacation Offered
- Time off with Vacation pay is available to eligible employees to provide opportunities for rest, relaxation, and personal pursuits. - Less than 1 year --------------- (0 days) - 1 year ---------------------------- 5 days (40 hrs) - 2 years -------------------------- 10 days (80 hrs)
- Paid Holidays Offered
- Gunther offers paid vacation days for the following holidays as long as they fall on a weekday. - New Year's Day (January 1) - Independence Day (July 4) - Memorial Day (last Monday in May) - Labor Day (first Monday in September) - Thanksgiving (fourth Thursday in November) - Christmas Day (December 25)
- ST / LT Disability Offered
- You can purchase Voluntary Short-Term Disability (STD) coverage and Voluntary Long-Term Disability (LTD) coverage through Mutual of Omaha. Disability coverage helps supplement lost income if you are unable to work due to non-work-related medical reasons. Your doctor must certify that you are unable to return to work on a full-time or partial basis.
- Life Insurance Offered
- You can customize your Colonial Life package by choosing the plans that best fit your individual needs. Many of the Colonial Life policies are available on a pre-tax basis, have premiums which are locked in for the life of the policy, and are portable, if you change employment.
- Uniforms Offered
- Uniforms + Uniform care are provided by the company.
- Other Not Offered
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